Installation Project Coordinator Jobs

Who we are: At Vivreau North America, we believe in delivering high-quality, environmentally responsible, and health-promoting water solutions that align with unique business objectives. With over three decades of experience, we are shaping the premium water dispenser category, ensuring our clients transition towards a sustainable future. If you are passionate about playing a part in global environmental stewardship while also providing exceptional service to a diverse clientele, Vivreau is the place for you!

What We Offer: At Vivreau, we believe in fostering a productive, enjoyable, and safe work environment. Our team consists of diverse, passionate individuals who bring a wealth of experience and ideas. Joining Vivreau, you can expect:

• A competitive Health Benefits package, paid sick time, and vacation time.

• A company-matching retirement savings plan.

• Opportunities for professional and personal development within a growth culture.

• A progressive work environment prioritizing safety and productivity.

• A commitment to diversity and inclusivity, celebrating unique backgrounds, experiences, and perspectives.

Join our team and be a part of a company that values your contribution and invests in your growth. Start your new career journey with Vivreau today!

Installation Project Coordinator

As an Installation Project Coordinator, you will play a crucial role in optimizing our client experience by facilitating the successful implementation of our water programs. Reporting to the Fulfillment Manager, you will be tasked with overseeing various services for our clients, with a focus on installations. This position requires excellent communication skills, attention to detail, and a commitment to ensuring the highest standards for systems and data integrity.

Key Duties & Responsibilities:

• Review and process orders within operational and financial systems.

• Capacity to manage varying projects and clients at the same time

• Communicate installation specifications with clients and contractors, providing clarification as needed.

• Understand logistics, including the tracking and follow-up of shipments and deliveries.

• Schedule technicians for installations and other services.

• Regularly update clients on their order progress and foster client relationships pre and post-installation.

• Coordinate with sales, operations, and finance teams to ensure a seamless client experience.

• Develop proficiency in operational and financial systems, maintaining high data integrity.

• Assist with tracking and reporting on successful and failed installations.

• Perform additional tasks as assigned by management from time to time.

What we are looking for:

• Minimum two years' experience in a related position, such as installation, service, project and/or logistics coordination.

• High School Diploma or equivalent.

• Excellent communication and customer service skills.

• Ability to build relationships through trust, exceptional communication, and accountability.

• Proven problem-solving skills and ability to make sound decisions.

• Ability to prioritize multiple tasks and adapt quickly in a dynamic environment.

• Ability to work effectively as a team member and independently.

• Strong computer skills in Microsoft Office; experience with Synergy is preferred.

• Experience with clients in the USA territory preferred but not mandatory