Project Support Coordinator Jobs

ABOUT CATALYST AGENTS

We are a boutique marketing agency located in Gastown, Vancouver, where our team delivers on world-class integrated campaigns every day. Consulting for recognized clients such as Concord Pacific, SkinCeuticals, L’Oreal, Max Mara and more, Catalyst Agents is a pioneer in the Chinese digital marketing space. We pride ourselves on responsible and reliable service that has resulted in our growing client list of internationally recognized brands over the past decade. Service isn’t our only winning ingredient. We are also constantly rethinking how we market and promote our clients to do more for their bottom line. Yes — we treat their bottom line like it’s ours. After all, the more successful they are, the more opportunities we get in the long term. We think win-win. Not transactional. We will tell a client not to spend their money if it won’t benefit them.

As for what you can expect from us as a member of our team: we value your ideas. We don’t just want you to raise your hand. You get to brainstorm, lead and execute from any position in the company as long as you are willing to step up to the plate. We operate with an “the boss isn’t always right” attitude.

If you share our values of always being on time, on budget, maximizing the output of your team, and putting our clients first, then please apply. If not, we wish you the best of luck elsewhere.

ABOUT THE ROLE

The Project Coordinator is someone who supports the team through coordinating with influencers, vendors, contractors, and clients. The successful candidate must be meticulously organized, proactive in providing customer service and maintain great relations with our agency suppliers and vendors. This role will report to the Project Manager and work alongside our Graphic Designers and Marketing Coordinators.

RESPONSIBILITIES

• Preparing, distributing, and updating media plans and workback schedules for client and internal projects.
• Other administrative and coordination tasks as needed.
• Following up with team members, clients and vendors for project progress and deadlines.
• Source, vet, evaluate, and coordinate influencers and media vendors for different campaigns. Media channels and influencers would be in English and Chinese, covering social media platforms in both languages, including but not limited to Little Red Book, WeChat, Weibo, TikTok, YouTube and Instagram.
• Drafting and sending weekly reminder emails to clients for upcoming project progress deadlines.
• Consolidating ad creatives from clients, designers and creative agencies. Package files to share with media vendors for ad placements.
• Attending client meetings, taking detailed notes, preparing and sending recap emails and documents to clients and vendors.
• Preparing monthly ad media placement reports for client projects using performance statistics from media and influencer vendors.
• Keeping organized records of digital and print ad placements of all media placements with our advertising vendors and influencer campaigns for each project. Filing records into designated folders with appropriate file name structures.

QUALIFICATIONS

• Previous experience in an agency setting an asset.
• Superior organization skills.
• Previous experience in the real estate industry is an asset.
• Chinese fluency is required as the Project Coordinator must be able to review and comment on Chinese social media content and ad creatives.
• Previous experience in coordination role an asset.
• Thorough understanding of Chinese social media platforms including Little Red Book, WeChat, and Weibo, is required.
• Exceptional written and verbal communication skills in English and Chinese.

To Apply:

Forward a confidential resume and include either a sample of your portfolio in pdf format or a link to your online portfolio to [email protected] with subject line: Project Coordinator Application.