Commercial O&M Service Coordinator

What To Expect
Tesla is looking for an experienced and dynamic Commercial Service Coordinator to work in one of the most progressive companies in the world. We are seeking experienced coordinators with excellent oral and written communication skills to work on our growing commercial product networks. Tesla needs a diversely talented and highly motivated person ready to act quickly with a focus on scheduling and coordinating technicians based throughout the United States. The primary job is to create daily schedules for technicians and coordinate visits with site contacts, arrange special equipment needs for sites, and assist in creating preventative maintenance cases based on contract obligations. Applicants should be self-motivated team players with a positive attitude!
What You’ll Do

• Perform other related duties as assigned
• Work with scheduling tools to ensure Commercial Field Service Technician (CFST) schedules are accurate and up to date for technicians in North America
• Assist in creating and scheduling preventative maintenance requirements based on contract obligations
• Coordinate Commercial Field Service Technician trainings
• Work with real-time report dashboards and territory managers to prioritize service of commercial jobs
• Arrange rental equipment and purchasing required for service work
• Work with the territory field service managers to ensure service level objectives are met
• Work with the O&M Commissioning Manager to plan for upcoming commercial commissioning cases

What You’ll Bring

• High School diploma or equivalent, Associate degree preferred
• Ability to effectively handle multiple priorities, organize workload, and meet deadlines
• Must be able to work from complex and detailed documentation and/or verbal and written instructions dependent on situation
• Ability to communicate and function well in an office setting
• Ability to perform daily scheduling and tracking
• Ability to establish and maintain cooperative working relationships with managers and technicians
• Ability to work in a team-based environment and achieve common goals
• Knowledge of solar and energy storage equipment is desired
• Ability to follow oral and written instructions
• Ability to maintain and perform at a top level of professional integrity
• Must be reliable, committed, and quality focused
• Strong computer skills. Comfort with Microsoft office and cloud-based computing programs.
• Must have command of the English language, both written and verbal

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