Senior Human Resources Manager

Pattison Sign Group is a highly successful, North American Company growing organically and through ongoing acquisitions. It is one of the world’s largest sign and physical branding element companies, with eight (8) manufacturing facilities, five (5) sales and operations offices and over 1000 employees across North America. In addition to the Pattison Sign Group brand, the following respected brands are part of the PSG family: Teksign, Provincial Sign Systems, Bestworth Rommel, DEX powered by PSG, FBC and Chandler Signs.

The company is dedicated to absolute customer satisfaction and the ultimate quality in its products and services. The culture of the company is focused on performance and accountability and supports employee empowerment and development.

The company operates independently within The Jim Pattison Group, headquartered in Vancouver, and comprises over 605 locations worldwide. The Jim Pattison Group is broadly based across the automotive, media, packaging, food sales and distribution, magazine distribution, entertainment, export, and financial industries. With sales of over $15 billion in 2022 and more than 49,500 employees, the Jim Pattison Group is the second-largest private company in Canada.

OVERVIEW

This challenging, highly visible role reports directly to the Vice President of HR for North America and provides HR support across the company for both union and non-union employees in Canada.

This newly defined role results from the continued growth of the company and the resulting increased demand for more consistent and uniform HR services and also reflects the company’s commitment to its team of highly valued staff. The initial need of the role is to enhance HR support throughout the organization using an HR Strategy intertwined with the company’s overall strategic goals.

The Senior Manager of Human Resources provides leadership in shaping an equitable and inclusive culture that drives diversity, excellence, and innovation by supporting talent acquisition and development, union and labour relations, engagement, and employee experience, thereby creating an atmosphere where employees are inspired to give their very best.

PSG is committed to building on its very strong foundation where taking care of its employees is priority #1 and wants to be known to its existing and potential employees as a great employer. The Senior Manager of Human Resources, using the vision, commitment and values of the company as a guiding force, will work hand in hand with the Vice President of HR, North America to develop a world-class candidate and employee experience.

This is role is open to being hired in either the Montreal or Toronto areas with an expectation of three days in office (Dorval, QC or Scarborough, ON).

THE IMPACT YOU WILL HAVE

• Establishes and administers the procedures and mechanisms for the effective management of conflict and grievance resolution in a unionized environment
• Provide high quality coaching and service to management on employee relations and performance management issues
• Provide customer/client-focused talent acquisition support and advisement to all internal HR client groups in line with goals, policies, and legislative requirements
• Lead strategic direction of the DEI and anti-racism policies to promote and imbed these ideals throughout the company
• Lead strategic hiring plans to ensure a high quality candidate recruitment process
• Recommends, establishes, and monitors the company’s policies and implementation plans
• Manage a growing HR department

WHAT YOU WILL BRING TO THE TEAM

• 5+ years of HR experience at a senior level, such as HR Manager or HR Business Partner
• Computer literate; proficient in Outlook and Microsoft Office Suite, including strong Excel skills
• Proven ability to build relationships and collaborate with others with high emotional intelligence
• Managing and addressing conflicts and disputes, including human rights and equity-related issues
• Professional communication skills to effectively engage community members on what can often be contentious and delicate issues
• Experience working with Human Resources Information Systems (HRIS), Applicant Tracking Systems (ATS), and performance management systems
• Experience managing training and development strategies, including compliance
• Strong working knowledge of employment law issues and employee and labour relations
• Bachelor’s degree in Human Resources, Business, or related discipline (Master’s preferred) combined with Certified Human Resource Professional (CHRP) designation
• Strong communication skills ; bilingual in English and French, required
• Strong understanding of systemic issues, the legal and legislative frameworks related to human rights and equity
• Knowledge of manufacturing & unionized environments in Canada is required. Knowledge of US environments is a plus
• Working with payroll and benefits specialists in Finance to help administer applicable benefits programs
• Experience supervising professional staff and managing a team

WHAT YOU CAN EXPECT

• Compensation commensurate with employee qualifications, experience, and other factors including geographic location, market, and operational factors
• An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies, and qualities that set our team apart
• Benefits, including RRSP match