Senior International Operations Manager

Description & Requirements
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About This Team
The International Business is one of lululemon’s declared imperatives for long term growth of the company. The Operations arm of the International business team is strategically placed to support the growth in the following 3 regions: Mainland China, Asia Pacific and EMEA. The mandate is to facilitate and support the growth plan for International holistically and drive where needed.
a day in the life: what you’ll do

• Partner in the creation of our international operating model. With our internal Transformation team, responsible for ongoing creation and for long term maintenance upholding the integrity of the work after implementation.
• Create a central repository for future planning, allowing for learnings to be used in perpetuity.
• Support budgeting and budget management for multi year project plans related to New Market Entry
• Support In Region Project Managers, create and guide in the use of global frameworks and making connections where needed.
• Partner with leads in all global functions, gathering risk and issues, removing roadblocks for our New Market Entry program.
• Create systems to support the cross functional nature of entering new markets working with all levels in all functions and allowing for seamless execution in region.
• Enhancing and implementing the framework supporting New Market Entry connecting with all functions across the enterprise creating accountability to support this important strategy.
• The Senior Manager, International Operations will provide overall support and act as a strategic thinking partner for the VP, International Operations. The International Operations scope varies from Risk and Resiliency, Franchise Partners Operating, New Market Entry Framework and execution of various projects across China Mainland, Asia Pacific and EMEA.
• Act as a strategic partner in the initial refinement of a framework and governance for our Licensed Markets and create long term partnership with in-region teams in APAC and EMEA to support for this new business unit.
• Support scheduling of working sessions with business partners and the work-back activities and reviews required to prepare for working sessions.
• Collaborate with other teams involved in cross functional programs– including change management, communications, learning/training, org design when required.
• Assist ongoing refinement of Risk Management and Mitigation program. Partner with Asset protection team and drive inputs for multiple workstreams across China Mainland, APAC and EMEA.

Qualifications

• Excellent communication skills – interpersonal, written, and verbal
• Ability to influence and partner with others – a strong team player
• Ability to work cross-functionally with different departments and at different levels and timezones
• Demonstrated willingness to learn on the job and a 'growth mindset’
• 5- 8 years of experience in consultancy, program management or other required
• Bachelors degree; PMO training or consultant background would be an asset
• Self-motivated, passionate, detail-oriented, multi-tasker extraordinaire who thrives in a fast-paced environment
• Strong analytical, problem solving, and root cause identification skills

must haves

• Foster connection by putting people first and building trusting relationships.
• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Communicate with honesty and kindness and create the space for others to do the same.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

I mmigration support is potentially available for this role.