Reception Administrative Assistant Jobs

ABOUT CHILD DEVELOPMENT INSTITUTE

Child Development Institute (CDI) is a leading children’s mental health agency in the City of Toronto offering a range of services to approximately 3,000 children ages 0‐12, youth ages 13-18 and their families each year. Our mission is to promote and support the healthy development of children and to strengthen the families and communities in which they live. We provide four streams of service to families in need: early intervention, family violence, healthy child development and specialized mental health services for children and youth with learning disabilities.

POSITION SUMMARY

Child Development Institute (CDI) is seeking a collaborative team player to join our dynamic Office Administration team. The role provides wide variety of administrative support and coordinate all incoming queries to the appropriate contact while ensuring a high level of service delivery. The ideal candidate should be able to work in a team oriented fast paced environment, be self-directed, proactive and extremely dependable.

What the role is all about...

1. Respond to inquiries and communicates with clients and families in a timely manner regarding programs or redirects to appropriate managers or staff.

2. Registers individuals for workshops, processes clinical reports and takes minutes at meetings as required.

3. Receive and greet visitors in a courteous and professional manner, making them feel welcome and comfortable and provides routine information/literature as requested by interested parties.

4. Maintain office security by following safety procedures and controlling access via the reception desk.

5. Prepare overnight packages and outgoing mail.

6. Maintain room bookings, staff weekly schedule.

7. Administer and maintain Electronic Health Record system, including client files.

8. Fill copiers and fax machines with paper & toner as needed.

9. Keep copy area stocked with stationary & supplies.

10. Keep reception area, kitchen & conference rooms clean and presentable.

11. Assist and develop mail merges (i.e., Database, Form Letters, Mailing Labels, etc.).

12. Creating files and general office filing.

13. Actively participate and contribute to the Health, Safety & Wellness Committee and assists in the implementation of H&S program initiatives.

14. Conduct workplace inspection, environments, and buildings to identify areas that can cause health and safety hazards.

15. Supports projects as assigned by management.

What we hope you will bring…

▪ College Diploma or equivalent combination of education and experience

▪ A minimum of two (2) years reception/administrative experience.

Skills, Attributes and Abilities

▪ Ability to work independently with minimal direction, in a fast-paced environment and ability to work under deadline pressure is essential.

▪ Must be detail-oriented, highly organized, and creative.

▪ Excellent communication skills both written and verbal.

▪ Demonstrated ability to maintain confidentiality.

▪ Be a dedicated and flexible team player, able to interact with team members and colleagues at all levels of the organization.

▪ Demonstrated ability to work in a respectful manner with groups from diverse backgrounds and experiences. ▪ Digital IP-based telephone experience a plus.

▪ Strong working knowledge of MS Office Suite and CMS applications

Workplace Environment

▪ On-site, in-person from Monday to Friday, 35 hours per week.

▪ Frequent travel to various CDI locations, as required.

▪ Frequent handling of queries and calls from clients, colleagues, service providers and managers.

▪ Required to have a flexible work week in order to meet client needs, community-based services

What CDI offers:

▪ Vacation time: 5 weeks per calendar year

▪ Sick time: 18 days per calendar year, Max 85 days

▪ Retirement: MSPP Program

▪ Over and above paid Holidays: 12 observed holidays, plus Holiday Season office closure (3 days).

▪ Your health is important to: Employer paid, extended health and dental coverage with 30 day waiting period, employee and family assistance program, and travel insurance.

▪ Protecting your Income: Competitive salary, support during approved medical leave (sick-leave, LTD).

▪ Employee satisfaction survey for you to voice your opinion.

Other Requirements

▪ All applicants are advised that offers of employment are contingent upon the successful completion of a Vulnerable Sector Check.

▪ Credential verifications & References required.

▪ As a condition of employment, you are required to provide updated COVID vaccinations in compliance with CDI Mandatory Vaccination Policy

COMPENSATION: $46,825 per annum.

We thank all interested parties but only those selected for an interview will be contacted.

APPLICATION INSTRUCTIONS:

Please submit your cover letter and chronological resume via email to:

Child Development Institute

Human Resources

E-mail: [email protected]

The job description will be available upon request.

DIVERSITY AND INCLUSION:

Child Development Institute is an Equal Opportunity Employer. We value inclusivity & diversity in the workplace. We actively encourage applications from members of groups with historical and/or current barriers to equity, including.

ACCOMMODATION:

Child Development Institute is committed to creating an accessible and inclusive organization. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code (OHRC). Child Development Institute will provide accommodations throughout the recruitment & selection process to applicants with disabilities. During any stage of the recruitment process, please notify Human Resources of the nature of any accommodation(s) you may require. Any information received relating to accommodation measures will be addressed confidentially.