Program Administrative Assistant Jobs

The applicant will be a key player within our administration team and will be responsible for handling enquiries and scheduling in home assessments.This is a permanent, full-time remote position with periodic visitation to our office in Aurora, ON.

Responsibilities

• Log new projects on project sheet and assign to project leads
• Maintain a high level of phone etiquette with customers to establish a positive rapport
• Answering phones from customers professionally and responding to customer enquiries via phone and email
• Assist with preparing quotations
• Maintain and update customer information in customer database after each call
• Work with clients to understand our service offering, particularly government incentives
• Respond to email enquiries
• Track error files and keep file submission database current
• Assist in other administrative duties as required
• Schedule appointments for energy evaluations and other services
• Provide administrative support to management, including email management, time and project management

Qualifications:

• Proficiency with Microsoft Office & Google suite
• Must be a team player and work well with others
• Ability to exhibit proactive approach to get things done
• Positive personality and willing to take on a variety of tasks
• Ability to work with others in a team environment
• Prioritize work and tasks as required
• Experience with HOT2000 energy modelling software will be considered an asset (training will be provided)
• Ability to work with minimal supervision and take ownership of tasks
• Critical thinking and problem-solving skills with a focus on attention to detail
• Strong communication, customer service and organizational skills

This position is available immediately.

Successful candidates must provide references.

Only applicants selected for an in-person interview will be contacted.