Program Assistant Jobs

This position will support 2 Ministry of Labour, Immigration, Training and Skills Development (MLITSD) funded bridge training program- ISAGE and READY.

We are looking for a detail oriented, organized team player that provides administrative support for both bridge training programs and other JVS initiatives working with the program employment counsellors/facilitators, manager and workforce specialist.

The incumbent in this role will be responsible for tasks, including, but not limited to:

• Join Centralized Intake team to conduct client intake

• Responsible for administration of the centralized client intake across JVS programs; coordinate recruitment and referrals, screen referrals for appropriate programs; understand the flow of client activities for all programs

• Arrange and conduct program client intake

• Assist with workshop material preparation, set up equipment for presentations and provide technical support for online sessions

• Provide support with the JVS Online Learning Management System

• Help maintain and manage various client databases. Set up, maintain and file client records in EOIS CAMS as requested. Prepare rosters of clients as needed

• Enter data into excel spreadsheet, monitor data and provide to managers as needed. Assist with statistical and program reports

• Assist with organizing appointments, orientations, and workshops

• Provide front desk/ reception duties and customer service to all clients, employers and visitors

• Provide clerical support, including editing and formatting reports, preparing and completing agency and government forms, word processing of correspondence, reports and other materials, filing, faxing and photocopying

• Assist with organizing events, outreach activities, etc.

• Provide assistance to other programs including ES

• Other duties as assigned

Flexible hours / evenings / weekends may be required for this position.

Minimum Qualifications & Experience:

• High school education; Diploma or Certificate in Administration preferred

• 2 years of administrative experience

• Excellent administrative, analytical, interpersonal, and problem-solving abilities

• Computer literate with the ability to learn systems used by the agency (ie. EOIS, CaMS, SalesForce); Proficient in Microsoft Office

Our ideal candidate will also have:

• Knowledge of Ontario Bridge Training Programs

• Employment Ontario knowledge and exposure

• Experience with online tools and platforms

• Experience serving newcomer professionals

Qualified applicants are invited to submit their resume & covering letter here.

JVS is an Equal Opportunity Employer. If you require accommodation in order to submit your application, please contact JVS directly.

Our agency embraces diversity and encourages all qualified candidates to apply.

We thank all applicants for their interest in our agency, however only those selected for an interview will be contacted