International Business Program Coordinator

Description

Position Job Title: Program Coordinator

Location: Toronto, ON

Reports To: Program Manager, International Business Management

Primary Purpose

Fleming College, Toronto Programs is a public college-private partnership between Fleming College and Trebas Institute, with academic delivery and student support services managed by Trebas Institute.

The Program Coordinator plays an essential academic role to program sustainability and student success. The Program Coordinator will be responsible to assist the International Business Management Program and the academic department with various projects relating to academic operations by implementing innovative program-specific objectives.

Position Requirements

Education and Experience

• 2 to 3 years of work experience in academic operations/student facing role preferred
• Proficiency with technology and LMS.
• A degree/Higher diploma in Project Management, Business Administration, Operations, Information & Communication Technology, Education, or related disciplines

Other combinations of applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform the position may be considered

Knowledge and Skills

• Hands on experience in managing day to day operations of an academic program
• Project management experience will be an asset; Strong organizational skills including the ability to handle many concurrent tasks, attend to detail and able to work well under pressure
• Demonstrated a commitment to diversity and equity is desirable to interact effectively with diverse students and colleagues
• Demonstrated experience in academic operations, student support is highly desirable
• Previous work experience at a college or university as a program coordinator or related role is preferred
• Capable of working independently as well as being part of a team.
• Energy and drive, superior communication abilities, and excellent interpersonal skills
• Demonstrated experience in communicating with diverse team of educators
• Ability to communicate complex information to a range of diverse students and faculty members both orally and in writing
• Sound technical knowledge and adaptability; Proficiency with technology, including, Microsoft Office, LMS, graphic designer.

Specific Responsibilities

• Contribute to the International Business Management strategic effectiveness by participating on internal and external committees, as requested by supervisor
• Provide administrative assistance to the program manager and the day-to-day operations of the department/program/classes/LMS
• Offer in-person and online support with technical issues reported by faculty or staff
• Create and maintain efficient and detailed electronic and paper file management processes
• Support with the development of International Business Management Program resources and materials.
• Create and maintain databases to support program outcomes with an understanding of the expected results.
• Manage the daily operation of the computer labs
• Provide administrative support on special projects where required.
• Participate in faculty meetings, orientations, graduation exercises, and other functions as directed
• Coordinate specific academic activities such as webinars, workshops, conferences among others when required.
• Participate in professional development activities and programs as required by accreditation/regulatory agencies
• Perform other duties and responsibilities as assigned
• Provide administrative support for department meetings, committees, and or working groups as assigned, including preparation for technical support, preparation of agenda, minute taking and minute distribution
• Handle and process documents with confidentiality and compliance while exercising best practice with administrative procedures: records management, records destruction and file maintenance - physical and electronic as well as the retention and destruction of documents
• Coordinate all logistics of meeting requests including booking rooms and set up and take down of technology requirements