Business Program Coordinator Jobs

Description

Position Job Title: Program Coordinator – General Business Program

Location: Toronto, ON

Reports To: Program Manager, General Business Program

Primary Purpose

Fleming College, Toronto Programs is a public college-private partnership between Fleming College and Trebas Institute, with academic delivery and student support services managed by Trebas Institute.

The Program Coordinator, General Business Program plays an essential academic role to program sustainability and student success. The Program Coordinator will be responsible to assist the Program Manager, General Business Program and the academic department with various projects relating to academic operations by implementing innovative program-specific objectives. The ideal candidate will be an excellent leader and will have experience in managing staff of different disciplines to produce results in a timely manner. They will also be able to develop efficient strategies and tactics. The goal is to ensure that all programs deliver the desirable outcome to our organization.

Position Requirements

Education and Experience

• A degree/Higher diploma in Business Management or related discipline
• Proficiency with technology
• 2 to 3 years of work experience in academic operations/student facing role preferred.

Other combinations of applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform the position may be considered.

Knowledge and Skills

• Capable of working independently as well as being part of a team.
• Previous work experience at a college or university as a program coordinator or related role is preferred.
• Demonstrated a commitment to diversity and equity is desirable to interact effectively with diverse students and colleagues
• Sound technical knowledge and adaptability; Proficiency with technology, including, Microsoft Office, Google Suite and course management system
• Hands on experience in managing day to day operations of an academic program.
• Ability to communicate complex information to a range of diverse students and faculty members both orally and in writing
• Demonstrated experience in academic operations, student support is highly desirable
• Demonstrated experience in communicating with diverse team of educators
• Business management experience will be an asset; Strong organizational skills including the ability to handle many concurrent tasks, attend to detail and able to work well under pressure
• Energy and drive, superior communication abilities, and excellent interpersonal skills

Specific Responsibilities

• Perform other duties and responsibilities as assigned.
• Manage communication between program staff, the company, and relevant stakeholders.
• Provide administrative support on special projects where required.
• Create and maintain databases to support program outcomes with an understanding of the expected results.
• Participate in program specific marketing activities such as webinars and workshops when required.
• Provide administrative support for department meetings, committees, and or working groups as assigned, including preparation for technical support, preparation of agenda, minute taking and minute distribution.
• Offer in-person and online support with operational issues reported by faculty or staff.
• Participate in professional development activities and programs as required by accreditation/regulatory agencies.
• Create and maintain efficient and detailed electronic and paper file management processes.
• Provide administrative assistance to the program manager and the day-to-day operations of the department/program/classes.
• Manage the daily operation of the classes.
• Schedule agendas and staff shifts in accordance with the program’s needs.
• Handle and process documents with confidentiality and compliance while exercising best practice with administrative procedures: records management, records destruction and file maintenance - physical and electronic as well as the retention and destruction of documents.
• Participate in faculty meetings, orientations, graduation exercises, and other functions as directed