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Program Coordinator-Business General Program
Company | Toronto School of Management |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Education Administration Programs |
Expires | 2023-07-08 |
Posted at | 11 months ago |
Description
- 2 to 3 years of work experience in academic operations/student facing role preferred.
- Hands on experience in managing day to day operations of an academic program.
- Previous work experience at a college or university as a program coordinator or related role is preferred.
- Bachelor’s degree in appropriate discipline or an equivalent combination of education, training, and experience.
- Energy and drive, superior communication abilities, and excellent interpersonal skills
- Project management experience will be an asset; Strong organizational skills including the ability to handle many concurrent tasks, attend to detail and able to work well under pressure.
- Capable of working independently as well as being part of a team.
- Demonstrated experience in communicating with diverse team of educators.
- Demonstrated a commitment to diversity and equity is desirable to interact effectively with diverse students and colleagues.
- Ability to communicate complex information to a range of diverse students and faculty members both orally and in writing.
- Sound technical knowledge and adaptability; Proficiency with technology, including, Microsoft Office, Google Suite and course management system.
- Demonstrated experience in academic operations, student support is highly desirable.
- Perform other duties and responsibilities as assigned.
- Offer in-person and online support with technical issues reported by faculty or staff.
- Participate in professional development activities and programs as required by accreditation/regulatory agencies.
- Provide administrative assistance to the program manager and the day-to-day operations of the department/program/classes.
- Create and maintain efficient and detailed electronic and paper file management processes.
- Participate in program specific marketing activities such as webinars and workshops when required.
- Provide administrative support on special projects where required.
- Coordinate all logistics of meeting requests including booking rooms and set up and take down of technology requirements.
- Contribute to the Business General programs strategic effectiveness by participating on internal and external committees, as requested by supervisor.
- Participate in faculty meetings, orientations, graduation exercises, and other functions as directed.
- Provide administrative support for department meetings, committees, and or working groups as assigned, including preparation for technical support, preparation of agenda, minute taking and minute distribution.
- Create and maintain databases to support program outcomes with an understanding of the expected results.
- Handle and process documents with confidentiality and compliance while exercising best practice with administrative procedures: records management, records destruction and file maintenance - physical and electronic as well as the retention and destruction of documents.
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