Event Coordinator, Live Events

Company Description

At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

As a vital member of our Live Entertainment team, you will facilitate the successful coordination of MLS & CFL home games, as well as live events.

Responsibilities:

• Act as main contact for internal departments' planning & carrying out events on game days - Global Partnerships, Ticket Sales & Service, Community Relations, Marketing and Game Operations.
• Prepare, distribute and manage event cost estimates, expense summaries and event activation details to all departments, ensuring accurate communication on all event aspects.
• Provide assistance to other areas and venues as requested.
• Report through the Live Events Manager, ensuring all event staff are briefed and coached on league standard processes and expectations.
• Act as main liaison with operational departments to communicate game details and balance all game day requirements – F&B, Security, Event Personnel, Fan Services, Ticket Operations, Venue Operations, Building Operations, and Merchandise.
• Prepare all expense documentation, including backup as required, for event settlements & assist in the charting & tracking of event cost trends.
• Liaise with the Communications department to complete successful team press events; pre & post game press conferences, new player announcements, and all other pertinent press related matters.
• Organize and chair, as assigned, event production meetings with internal staff and event promoters to determine promoter, event and building requirements.
• Identify, place orders for, and confirm internal & external work orders & rental supply orders are complete and signed off
• Assist Team Services with scheduling of game day ice & field usage as well as practice requirements.
• Maintain a detailed understanding of all union collective bargaining agreements in place.
• Set up event floor & site plans using customized AutoCad program (some training will be provided).
• Handle third party contractual agreements; ensure all Event License Agreements and obligations are adhered to.
• Generate event cost estimates for clients after consultation with promoters and MLSE departments, ensuring accuracy, thoroughness, and adherence to operational policies and procedures.
• Facilitate event execution through detailed completion of Event Details & Event Estimates.

Qualifications

Note: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience. We invite you to please share this with us in the "Message to the Hiring Manager" section of our online application.

• Previous venue operations or professional league experience an asset.
• Shown ability to listen, understand and communicate effectively
• Available to work evenings, weekends, and holidays as required
• Proven time management skills with the ability to prioritize simultaneously with adherence within a strict fast paced environment.
• A positive, winning approach, incorporating personal integrity, confidentiality, and professional discretion & decorum
• The capacity to learn and grasp new concepts quickly
• A self-starter with a mature, professional demeanor and presence
• Strong ability to work independently as well as provide direction to hourly & full-time staff
• Familiarity with Collective Bargaining Agreements is an asset
• Proven experience in event management with the ability to manage budgets and event settlements, capability of leading large and diverse groups of people, and providing outstanding client service
• Demonstrated ability to build and develop professional relationships

Additional Information

Apply by: September 6, 2023

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.