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It Technical Support (Id#3905)

Company

New Value Solutions

Address Canada
Employment type CONTRACTOR
Salary
Category IT Services and IT Consulting
Expires 2023-07-21
Posted at 10 months ago
Job Description

New Value Solutions, a national IT consulting company, is seeking a IT Technical Support person supporting end users and some infrastructure.


Role:


  • Administer Windows servers both on premise and in the cloud (Azure)
  • Setting up accounts for new users.
  • Responding to approximately 15-20 tickets per week.
  • Monitoring and maintaining computer systems and networks.
  • Testing new technology.
  • Responding in a timely manner to service issues and requests.
  • Make recommendations on improving processes and technical tools used.


Qualifications:

  • Demonstrated technical depth in supporting an IT Infrastructure environment.
  • End user technical support experience.
  • Outstanding ability to communicate verbally and written.
  • Excellent presentation skills with a high degree of comfort with end users and management.


If you have this expertise, and are eligible to work in Canada, please submit your resume. While we thank all candidates in advance for their application, only those candidates who are shortlisted will be contacted.Compile information on the current state of the infrastructure.