Inside Account Manager - Fast Hire

We are looking to hire a competitive Inside Account Manager to join our vibrant team at E2Z Consultants Inc in Vancouver, BC.
Growing your career as a Full Time Inside Account Manager is an awesome opportunity to develop excellent skills.
If you are strong in people management, persuasion and have the right experience for the job, then apply for the position of Inside Account Manager at E2Z Consultants Inc today!
Our client is a prominent wholesale distributor of construction products serving clients across Canada. Providing quality and cutting edge products to the construction industry, supporting the commercial, residential and industrial infrastructure initiatives.
Empowering every teammate to do their best and make a difference by striving for innovation and providing excellent customer service. They are now looking for a passionate and enthusiastic sales professional for an Inside Account Manager role in Vancouver, British Columbia!
The Inside Account Manager will be responsible for interacting with customers primarily over the phone and by email; providing excellent customer service to generate and close sales and meet or exceed sales and gross profit targets to increase profit sharing while building long-lasting loyal customer relationships.
Responsibilities

• Follow up with customers on quotes and outstanding orders
• Maintain and strengthen relationships with established key accounts to ensure their requests are being met and increase market share
• Process sales orders and turn quotations into orders through customer interactions, primarily over the phone
• Investigate and resolve customer issues such as pricing deductions and product returns
• Meet or exceed gross profit and sales targets
• Act as a project manager (as needed) for large projects, which includes keeping detailed records of lead times and communicating lead time updates to all stakeholders
• Support the Outside Sales and Counter Teams with customer orders and issues
• Expedite customer material with vendors when required
• Prospect and develop new customers using outbound calling campaigns
• Communicate to the Manager and Credit Department on any changes in a customer’s business that might cause a credit risk
• Assist counter sales during peak hours and continue to drive business through face-to-face customer interactions

Requirements

• Intermediate math skills
• Ability to prospect new customers and increase sales with existing accounts
• College and/or University degree
• Ability to identify customer requirements and provide profitable solutions and close the sale
• Possess a high level of attention to detail and strong organizational abilities; must be able to multitask and balance many different deadlines
• Strong written and verbal communication skills to build and maintain strong working relationships with customers, vendors, and teammate
• Proficient in Microsoft Office software; ability to learn company applicable software system (for order processing)
• Minimum 1 year of experience in customer service or inside sales/contractor experience preferred
• Outstanding customer service and telephone skills

Benefits

• Work-life balance and flex time
• Great mentors and on-the-job training
• Benefits, participation in the pension plan with employer contributions and profit sharing
• Growth potential with competitive salary $55,000 - $65,000
• A career with a solid, stable company with strong core values

College and/or University degree Minimum 1 year of experience in customer service or inside sales/contractor experience preferred Proficient in Microsoft Office software; ability to learn company applicable software system (for order processing) Outstanding customer service and telephone skills Ability to prospect new customers and increase sales with existing accounts Possess a high level of attention to detail and strong organizational abilities; must be able to multitask and balance many different deadlines Strong written and verbal communication skills to build and maintain strong working relationships with customers, vendors, and teammate Ability to identify customer requirements and provide profitable solutions and close the sale Intermediate math skills

• Company offers career progression opportunities
• Ability to prospect new customers and increase sales with existing accounts
• Minimum 1 year of experience in customer service or inside sales/contractor experience preferred
• College and/or University degree
• Proficient in Microsoft Office software; ability to learn company applicable software system (for order processing)
• Advantageous package
• Outstanding customer service and telephone skills
• Excellent benefits
• Possess a high level of attention to detail and strong organizational abilities; must be able to multitask Benefits of working as a Inside Account Manager in Vancouver, BC: