Senior Property Manager Jobs

Location

First Canadian Place - 100 King Street West

Business

At Brookfield Properties, our global network and relationships are here for our tenants and partners — wherever they are in the world. Where going to work never feels routine. We integrate commercial real estate with world-class shops, restaurants, and entertainment, creating spaces where work and play don’t just coexist, but thrive. If you’re ready to be a part of our team, we encourage you to apply.

Reporting directly to the General Manager, the Senior Property Manager is responsible for managing the day-to-day operations of First Canadian Place in Toronto. The job scope includes overseeing multiple departments including administration, tenant relations, retail, and building operations. The role is also responsible for overseeing contract management, financial reporting, and budgeting.

Responsibilities

Day to Day Operations:

• Manage all roof top antenna agreements and all safety code compliances related to the operation of the roof antenna system.
• Manage the roll out and updating of leasing agreements, understanding the landlord and tenant obligations under all aspects of the lease.
• Manage the staff ensuring work is of a high standard and the workload is balanced.
• Manage/co-ordinate the contract RFP process, with the support of the corporate office, to ensure all contracts are current with the appropriate scope and best pricing.
• Manage and oversee the day-to-day operations of the property through the onsite management team and supporting departments.
• Ensure compliance with fire/life safety and health/safety policies and procedures.

Financial Management

• Ensure monthly and quarterly co-owner reporting is accurate and of high quality, with financial operating variances well defined.
• Review and approve all expense accounts and Yardi invoices and trigger step up approvals.
• Ensure budgets are managed in accordance with budgeted approvals.
• Ensure billable services are billed in accordance with approved budgets.
• Produce annual budgets on behalf of the co-ownership as detailed in the Property Management Agreement.

Tenant Relations

• Ensure KAM meetings are held with tenants in accordance with the defined policy and to meet the tenant’s expectations.
• Ensure the delivery of superior service levels and appropriate response timelines are maintained, as measured and reported through the national service benchmarks report.
• Proactively develop and maintain positive relations with all tenants.

Accounts Receivable

• Identify problem accounts or developing issues and advise the General Manager as required
• Work closely with the Tenant Services /Accounting Team to monitor accounts receivable on a monthly basis to ensure all tenants are current.

Qualifications

SERVICE / PERSONAL SKILLS:

• Demonstrated ability to work independently in a multi-task high pressure work environment.
• Demonstrated flexibility, organizational and leadership qualities including strong people management, teamwork, coaching and mentoring.
• Strong relationship management skills and customer service orientation
• Professional with a positive attitude and mature, diplomatic demeanor
• Demonstrated analytical, conceptual thinking and solid problem-solving skills.
• Excellent interpersonal and communication skills both oral and written.

Experience & Techincal Skills

• Ability to interpret complex and detailed lease clauses and communicate to Tenants.
• Minimum 10 years as a Property Manager of 1,000,000 sq. ft.
• Excellent negotiating, analytical and problem resolution skills
• Preparation of property budgets and business plan experience
• Strong working knowledge of MS Office.
• Staff Management experience with multiple reporting departments.
• Extensive knowledge of budgeting processes
• Excellent project management abilities.

Education/Designations/Licenses

• University Degree/College Diploma or work experience equivalent
• REIC, RPA or CPM designation (or working towards completion of designation)

We are proud to create a diverse environment and are proud to be an equal opportunity employer. Accordingly, we will accommodate the needs of all qualified applicants with disabilities during the recruitment and selection process in accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.