Account Executive, Merchant Solutions Canada

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

The Director, Merchant Sales will report to the Vice-President, Acquiring & Merchant Sales, and be responsible for managing a defined portfolio of national merchant relationships. This role will be responsible for the execution of the Canada merchant strategy and product roadmap aligned with the region’s Acceptance objectives and priorities.

The position will work closely with internal and external stakeholders, particularly within the Marketing, Product, Acceptance Solutions, Pricing, Finance and Legal teams, to implement digital and sales strategies and to optimize business performance with key merchants.

Responsibilities

Based in Visa’s Toronto office, the primary responsibilities include -

• Provide thought leadership to merchants on the future of payments, consult with merchant clients to identify pain points and solutions from Visa to address challenges and business issues
• Provide local support for global relationships and build a go to market approach for a defined portfolio of clients
• Contribute to the development and implement the Visa sales strategy for products and solutions with merchants
• Effectively partner with specialized sales resources (Visa Direct, CyberSource, etc.) to increase sales with covered merchant base.
• Develop and implement best practices for client interactions, sales, and services for Visa
• Lead the development of Visa’s merchant client relationships
• Create persuasive presentations, narratives and stories that demonstrate the value of Visa to merchants
• Maintain a high performing consultative sales approach with focus, accountability, and high levels of engagement and proactivity

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

• 6 years of work experience within the Merchant Solutions industry, or relevant experience.
• Good evidence of experience with CRM, pipeline and sales methodology
• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• 10+ years of overall business experience with 5 years of related sales and relationship management

expertise.

• A background in payments industry is preferred particularly in digital products, digital wallet and

selling new payment solutions.

• Exceptional communication and presentation skills with an emphasis on translating insights,

product information and data into client value.

• Strong negotiation skills, with the ability to collaborate with cross-functional teams and influence
• Ability to establish effective relationships with senior executives inside and outside of Visa

people not directly reporting to you.

• Experience in technical solutions selling is an asset
• Skilled story-teller with experience communicating the benefits of Visa and Visa’s digital products
• Ability to perform well in highly dynamic, rapidly changing environment, self-starter, creative
• Must demonstrate alignment with Visa’s leadership principles

problem solver

• Proficient in Microsoft Word, Excel, and PowerPoint

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.