Gestionnaire, Loyauté / Manager, Loyalty & Merchant Experience
By Nuvei At Montreal, Quebec, Canada
Nuvei offers a wide variety of benefits which include:
Oversee and participate in the creation and delivery of training material on new processes and information across Customer Experience
Manage recruitment, scheduling, and cross-training of employees to maintain satisfactory staffing levels
A Long-Term Incentive Plan that creates an opportunity for all employees to financially benefit from Nuvei’s growth.
Key responsibilities include, but are not limited to:
Qualifications include, but are not limited to:
Relationship Manager Chase Merchant Services - Canada
By JPMorgan Chase & Co. At North York, Ontario, Canada
Excellent customer service skills and experience helping merchants with escalated service issues
Cross selling value-added products or services in order to enhance the merchants processing experience.
Participating in proactive campaigns and projects focused on retaining customers and improving merchant experience.
Negotiation and sales skills a definite asset
Professionalism, attention to detail, and creative problem-solving skills
Excellent written and verbal skills (English/French)
Associate Global Merchant, Intimates (Emerging Talent Role)
By lululemon At Vancouver, British Columbia, Canada
Responsible for accurate data entry and maintenance of the styles they manage and support of the team
BA, BSc, BBA, BComm, (or equivalent), specialization in Retail or Merchandising Management an asset
Ability to accurately and efficiently manage data entry
With guidance from their Manager and Senior Merchants, develops Global pricing product architecture
Responsible for briefing content for packaging, product naming and features and benefits
Minimum two years of global merchandising and/or regional buying experience preferred
Program Manager, Merchant Strategy & Operations
By Shopify At Canada
Some commercial or account management experience (nice to have)
Hold internal teams accountable for merchant requirements (product questions, technical questions, solutions, workaround, etc.).
Support all areas of the business as needed to benefit the program.
Experience executing and operationalizing highly dependent strategic initiatives, creating order out of chaos
An outgoing personality with strong interpersonal skills - you can interact with diverse technical and non-technical groups
Effective communicator with strong listening and discovery skills
(Can) Merchant – Extended Aisle
By Walmart Canada At Mississauga, Ontario, Canada
Strong commodity knowledge and negotiation skills
3 to 5 years of experience in a similar role
Digital acumen with experience in extended aisle merchandising
Responsible for all aspects of extended aisle promotions and partnering with digital marketing for the category.
Provide coaching, and direction to Category Team Analyst and/or Associate Merchants and/or Category Advisors (vendor). Mentor other merchants as required.
Strong collaboration and ability to work cross-functionally.
Senior Payments Operations Analyst, Merchant Acquiring Sponsorship
By EQ Bank | Equitable Bank At Toronto, Ontario, Canada
Strong attention to detail and time management skills
Manage engagement with bank stakeholders and effectively communicate product release contents and expected product capabilities/customer journey
Manage production incidents to ensure closure within SLA, including creation of Incident Reports
Support Digital Operations as needed with a goal to evolve and manage contingencies
Manage relationships with external partners as well as payment networks
Review and help shape service & licensing agreements with external vendors, program managers & payments networks
Credit Risk Manager, Merchant Acquiring Sponsorship
By EQ Bank | Equitable Bank At Toronto, Ontario, Canada
Strong attention to detail and time management skills
Knowledge of payment card industry (PCI) standards and underwriting requirements
Collaborate with cross-functional stakeholders within the digital bank as part of product execution (i.e. Product, Technology, Operations, Finance, etc.)
Manage relationships with external partners as well as payment networks
8+ years of work experience, in Merchant Underwriting or a related field
Bachelor degree in Business Administration, Finance or related field
Account Executive, Merchant Solutions Canada
By Visa At Toronto, Ontario, Canada
10+ years of overall business experience with 5 years of related sales and relationship management
Skilled story-teller with experience communicating the benefits of Visa and Visa’s digital products
6 years of work experience within the Merchant Solutions industry, or relevant experience.
Good evidence of experience with CRM, pipeline and sales methodology
Exceptional communication and presentation skills with an emphasis on translating insights,
Strong negotiation skills, with the ability to collaborate with cross-functional teams and influence
Sr. Associate, S&O - Merchant
By DoorDash At Vancouver, British Columbia, Canada
You are analytical – You let data tell the story and you're comfortable modeling in Excel. SQL knowledge is a plus.
Operate & Build – Drive the strategy & execution for new DoorDash Selection initiatives to help retain a differentiated merchant base
Experiment – Use data-driven decision-making to run tests or develop insights to inform strategic initiatives
Influence & Work Cross Functionally – Work cross-functionally across the Merchant Organization and broader DoorDash
You are a problem solver – You can independently translate high-level goals into actionable plans.
You’re Excited About This Opportunity Because You Will…
Sr. Associate, S&O - Merchant
By DoorDash At British Columbia, Canada
You are analytical – You let data tell the story and you're comfortable modeling in Excel. SQL knowledge is a plus.
Operate & Build – Drive the strategy & execution for new DoorDash Selection initiatives to help retain a differentiated merchant base
Experiment – Use data-driven decision-making to run tests or develop insights to inform strategic initiatives
Influence & Work Cross Functionally – Work cross-functionally across the Merchant Organization and broader DoorDash
You are a problem solver – You can independently translate high-level goals into actionable plans.
You’re Excited About This Opportunity Because You Will…
Sr. Associate, S&O - Merchant
By DoorDash At Toronto, Ontario, Canada
You are analytical – You let data tell the story and you're comfortable modeling in Excel. SQL knowledge is a plus.
Operate & Build – Drive the strategy & execution for new DoorDash Selection initiatives to help retain a differentiated merchant base
Experiment – Use data-driven decision-making to run tests or develop insights to inform strategic initiatives
Influence & Work Cross Functionally – Work cross-functionally across the Merchant Organization and broader DoorDash
You are a problem solver – You can independently translate high-level goals into actionable plans.
You’re Excited About This Opportunity Because You Will…
Global Merchant (Temporary Assignment)
By lululemon At Vancouver, British Columbia, Canada
BA, BSc, BBA, BComm (or equivalent), specialization in Retail or Merchandising Management an asset
Manage and create key franchises and product lifecycle for all styles in assigned product categories including introduction, build and retirement
Responsible for briefing content for packaging, product naming and features and benefits
Minimum five years of Merchandising or Buying experience is required. Vertical retail and/or omni channel experience is preferred
Proficient in Microsoft Office Program and mastery in excel, preferred experience in Merchandising software and in Adobe Illustrator
Strong analytical skills with the ability to interpret multiple data points across numerous channels and market segments
Merchant, Sephora Collection Jobs
By SEPHORA At Toronto, Ontario, Canada
You have some knowledge of the Canadian cosmetic industry and corresponding Health Canada regulations and requirements for product compliance in Canada
Communicate brand priorities, opportunities and key product launches to Sephora Collection education and field sales teams
Partner with the Director and Field Sales Manager to develop annualized store sales planning
4+ years of experience working for a brand, within merchandising or sales
You love tackling problems and using your analytical skills to find solutions
Experience leading and developing a direct report
Merchant Jobs
By Walmart Canada At Mississauga, Ontario, Canada
Strong commodity knowledge and negotiation skills
3 to 5 years of experience in a similar role
Digital acumen with experience in extended aisle merchandising
Responsible for all aspects of extended aisle promotions and partnering with digital marketing for the category.
Provide coaching, and direction to Category Team Analyst and/or Associate Merchants and/or Category Advisors (vendor). Mentor other merchants as required.
Strong collaboration and ability to work cross-functionally.
Sr. Analyst, Business Analytics, Merchant Lending Credit (Remote, Americas)
By Shopify At Canada
Experience with fraud and risk management and/or legal compliance
Experience at a top management consulting firm, bank or similar experience
Bachelor's degree in a related field, and/or commensurate work experience
Strong analytical, quantitative, and problem solving abilities
Exceptional verbal and written communication skills, exemplified through effective data storytelling
Ability to dive-in to day-to-day workings of multiple teams and understand the full scope of their functions and responsibilities
Manager I, Merchant Solutions [Td Bank]
By CareerBeacon At Toronto, Ontario, Canada
Demonstrated change management skills to ensure business readiness and successful project implementation.
Oversee the Business Readiness and Acceptance by ensuring the completion of Communication, Training, Change Management and Day 2 Production support plan.
Continuous stakeholder communication and management to ensure resource participation in the project from end to end.
Excellent written and verbal communication skills to effectively manage the needs of stakeholder groups through the projects.
Payment Industry/Merchant Acquiring experience, with knowledge of POS solutions and supporting systems is an asset.
Manage the acquisition and deployment of resources necessary to the success of the projects.
(Can) Senior Merchant Jobs
By Walmart Canada At Mississauga, Ontario, Canada
Commodity Knowledge and Negotiation Skills are an asset
3 -5 years of experience at a senior buying level
Experience leading special projects and initiatives
Collaborate with E-commerce support teams to ensure that merchandising objectives are supported and aligned with site content and marketing strategies.
Analyze E-Commerce specific KPIs (e.g., traffic, conversion, add to cart, cart abandonment rate, average order volume, etc.)
Merchant (Contract) Jobs
By SEPHORA At Toronto, Ontario, Canada
You have some knowledge of the Canadian cosmetic industry and corresponding Health Canada regulations and requirements for product compliance in Canada
Develop and manage brand relationships, terms negotiations, including margin, testers/damages, training support, co-op, RTVs, samples
Develop and manage assortment and plan promotions, launches, animations for brands within category strategy
Analyze and manage all elements of a category to identify areas of opportunity
Manage fixture/planogram planning and implementation with internal partners
Communicate and partner with the Education Team to develop and execute Brand training needs, and provide in-store support as required
Supervisor, Merchant Experience Jobs
By DoorDash At Toronto, Ontario, Canada
Monitor, review and assess CSAT and NPS responses to identify areas of opportunity and feedback for Merchant Experience Partners.
You have 4+ years of relevant work experience, with at least 2 years of experience managing people.
You have experience achieving deliverables on a small to medium sized team.
You have experience participating in projects.
You have experience pulling data and using data to influence your decisions.
You have knowledge of Salesforce, Chartio, and Excel (can maintain complex spreadsheets)/Google Sheets.
Supervisor, Merchant Experience Jobs
By DoorDash At Montreal, Quebec, Canada
Monitor, review and assess CSAT and NPS responses to identify areas of opportunity and feedback for Merchant Experience Partners.
You have 4+ years of relevant work experience, with at least 2 years of experience managing people.
You have experience achieving deliverables on a small to medium sized team.
You have experience participating in projects.
You have experience pulling data and using data to influence your decisions.
You have knowledge of Salesforce, Chartio, and Excel (can maintain complex spreadsheets)/Google Sheets.

Are you looking for an exciting and rewarding career in the merchant industry? Join our team and become a Merchant Specialist! You'll have the opportunity to work with a variety of clients, build relationships, and help them succeed in their business goals. Plus, you'll get to take advantage of our competitive benefits package and flexible hours. Don't miss out on this amazing opportunity – apply today!

Overview:

A Merchant is a business professional who specializes in buying and selling goods and services. They are responsible for negotiating prices, managing inventory, and ensuring customer satisfaction. They must be knowledgeable about the products and services they are selling, and have excellent customer service skills.

Detailed Job Description:

Merchants are responsible for managing the buying and selling of goods and services. They must be knowledgeable about the products and services they are selling, and have excellent customer service skills. They must be able to negotiate prices, manage inventory, and ensure customer satisfaction. They must also be able to identify new markets and opportunities for growth.

What is Merchant Job Skills Required?

• Knowledge of products and services
• Negotiation skills
• Customer service skills
• Inventory management
• Market analysis
• Problem-solving skills
• Communication skills
• Time management

What is Merchant Job Qualifications?

• Bachelor’s degree in business, economics, or a related field
• Experience in sales or customer service
• Knowledge of the industry
• Ability to work independently

What is Merchant Job Knowledge?

Merchants must have a thorough understanding of the products and services they are selling, as well as the industry in which they are operating. They must be able to identify new markets and opportunities for growth.

What is Merchant Job Experience?

Merchants should have experience in sales or customer service. They should also have knowledge of the industry and the ability to work independently.

What is Merchant Job Responsibilities?

• Negotiate prices with suppliers
• Manage inventory and ensure customer satisfaction
• Identify new markets and opportunities for growth
• Analyze market trends and customer needs
• Develop strategies to increase sales
• Monitor customer feedback and respond to complaints
• Ensure compliance with industry regulations