National Account Manager Jobs

Wakefield Canada Inc. is an industry leading Canadian company that manufactures, distributes and markets category-leading products for the automotive, commercial heavy-duty, and industrial markets including Castrol, the #1 brand of passenger car motor oil in Canada, and the “Super Clean” cleaner-degreaser brand.

Wakefield Canada Inc. has an opportunity for a NATIONAL ACCOUNT MANAGER - RETAIL. This is an exciting role empowered to maximize sales and profit for assigned Accounts as well as prospecting new national account business within the automotive retail channel. This role reports to the Director of Sales, Retail and is integral to the success of our Sales Team.

In this role you will:

• Ensure consistent framework of legal contracts supporting general product offering and programs, and accountable for engaging appropriate Wakefield decision-makers to adapt for unique circumstances as required.
• Develop and execute comprehensive account plans that help achieve business objectives for both Wakefield and the customer. Drive revenues and market share by developing target key accounts and a pursuit strategy for each key account, identifying/navigating complex decision-making networks within accounts, and prospecting new business.
• Proactively leads joint business planning process that develops mutual performance objectives, financial targets and critical milestones for both in-year and 3-year period.
• Partner with marketing and senior Wakefield leadership to develop and deliver compelling customer presentations, and/or unique offerings as appropriate to individual account pursuit. Align internal resources and build consensus on customer solutions which are aligned to Wakefield’s strategic objectives. Ensure ongoing partnering with Supply Chain to ensure clear plan for ability to deliver against sales commitments during proposal development.
• Ongoing oversight and key account management responsibility for key account performance, problem-resolution, broadening/deepening planning at highest levels of excellence, working collaboratively with Wakefield resources to ensure premium customer experience with Wakefield organization.
• Engage regional sales management and the field sales force to prioritize sales activity and tactics regionally, ensuring a coordinated selling approach.
• In partnership with Marketing, responsible for the development and execution of program offerings unique to key accounts or prospects, working as appropriate with the appropriate cross-functional resources, to build market momentum and secure market share.

We’re looking for someone who:

• Demonstrated seasoned key account development (national/significant) in the retail space and account management skills and abilities.
• Is a conceptual and strategic thinker.
• Demonstrated excellence in customer relations at all levels within complex organization.
• Has strong presentation, written, and oral communication skills required for interaction with internal and external clients.
• Has the ability to creatively solve problems with a mutually beneficial result for client and Wakefield.
• Has proven ability to multi-task, prioritize, and manage varied, time sensitive workloads.
• Is Energetic, motivated, enthusiastic, and driven by results.
• Has strong financial acumen and negotiating skills.
• Is customer focused and dedicated to exceeding the expectations of internal and external clients.

We would love it if you have:

• Experience selling and implementing new initiatives with major accounts in the automotive retail channel.
• A Bachelor’s degree in Business Administration or related field preferred.
• Previous work experience with Walmart, Costco or Home Hardware is preferred
• Demonstrated ability to develop and manage large B2B and B2C accounts.
• Minimum of 5- years’ experience in Sales with experience in complex account development.
• Proficient at generating specific customer-based opportunities through regional and national analysis.
• Proven account development, onboarding, and account management skills including strategic planning and execution, creativity, communication, and administration.
• Strong Microsoft Suite experience and previous CRM experience. Willingness to learn and manipulate customer specific software to provide insight into the business and identify gaps and areas for improvement.

Now the real important stuff… What’s in it for you?

• A fun, exciting work environment that loves to celebrate our amazing team. We have BBQs, ticket giveaways for sporting events, Holiday parties and other celebrations, food and ice cream trucks, lunch and learns and much, much more.
• $400 annual fitness/wellness reimbursement for things like gym memberships, a personal trainer, weight loss programs, running clinics, golf lessons etc.
• Amazing group benefit coverage available to you on the first day on the job, with an additional $1000/year for mental wellness.
• Vacation, floater and community days.
• Covered cost of professional dues in support of continued personal development.
• A full-time, permanent position with a very competitive total compensation package, commensurate with experience.
• Working for a company that is an active contributor to charities including Canadian Tire Jump Start, Sick Kids Hospital, Daily Bread Food Bank and Women’s Habitat.
• 6% bi-weekly employer contribution to company pension plan.

At Wakefield Canada Inc., we are dedicated to inclusion and collaborative work. It’s important to us that we have a diverse team with a variety of skills and abilities from the top down. Everyone’s diversity inspires creativity and drives innovation in our organization. We are committed to building a team that is representative of different backgrounds and perspectives, and we encourage applications from all candidates who represent the full diversity of communities across Canada.

Reasonable accommodations are available during the hiring process. If you require special assistance or accommodation, please contact Human Resources at 416.252.5511.