Hr & Payroll Business Analyst

The HR & Payroll Business Analyst supports the ongoing development, maintenance, and integration of multiple HR information systems at Hamilton Health Sciences. Utilizing strong knowledge of payroll, benefits, and HR operations, the HR & Payroll Business Analyst participates in the analysis, design, development, testing, validation and implementation of new HR software installations and upgrades within the HR Shared Services department. The HR & Payroll Business Analyst is a key resource for HR systems related issues/escalations and works closely with clients to determine root cause and solution problems in a timely and accurate manner. The HR & Payroll Business Analyst works closely with end users to support ongoing learning, development, and process optimization.

Specific Accountabilities

• Works closely with members of the HR Support Services team and other Oracle HCM Cloud users and assesses staff effectiveness in using the system.
• Knowledge and experience in performing work on enterprise software implementations or application support operations.
• Proficient in understanding the application design, configuration / module setup and documentation of functional documents.
• Assists in processing requests for Fast Formula development.
• Undergraduate Degree (Computer Science, Information Systems, Human Resources, Business, or relevant experience).
• Maintains an in-depth understanding of how security is set up and the impact of system customization, upgrades, and database maintenance on security and reporting.
• Assists the HR Operations team in handling and following up on HR systems issues, ensuring that escalations are resolved in a timely and appropriate manner.
• Strong technical translation and training skills; presentation skills.
• Supports ongoing development of the employee and manager self-service portals.
• 3-5 years business system analyst experience, with expertise in scheduling & time keeping, payroll and benefits functions.
• Ability to apply analytical skills to problem identification, understanding and mapping solutions.
• Provides post implementation support to end users regarding functional issues.
• Assists in developing end user training and related documentation for HR systems and processes.
• Participates in the ongoing design and implementation of Oracle HCM Cloud and other HR systems and tools.
• Knowledge of data processing theory, principles, and practices.
• Experience with the organization’s core software applications (Oracle HCM Cloud, Taleo, Kronos).
• Assists in development, integration, and sustainment of multiple HR systems (Oracle HCM Cloud, Taleo, Kronos, SharePoint, ODISS, etc.) in support of organizational needs and objectives.
• Logical and efficient, with keen attention to detail.
• Participates in the analysis, design, development, testing, validation and implementation of new software installations and upgrades.
• Strong knowledge of information technology and human resources information management systems (Oracle HCM Cloud, Taleo, Kronos).
• Understanding of Workflow.
• Strong customer service orientation.
• 3-5 years full cycle systems experience.
• Excellent oral and written communication skills.
• Troubleshoots both back end and front end technical issues related to the use of HR systems.
• Highly self-motivated and directed.
• Ability to effectively prioritize and execute tasks while under pressure.
• Advanced technical skills in Microsoft Office (Excel, Word, Outlook).
• Participates and provides insight for optimization and continuous improvement initiatives.
• Identifies underlying problems, analyzes potential solutions, and implements system resolutions, including workarounds.
• Troubleshoots HR system issues by engaging in root cause analysis.
• Experience working in a team-oriented, collaborative environment
• Assists in creating documentation and materials (guides, process maps, SOPs, training materials, etc.) for the HR & Payroll Solutions program area.
• Analyzes information needs and operational requirements to develop clear and accurate functional requirements, business process models, use cases, screen and interface designs, test plans, and test cases.
• Ability to develop and analyze complex reports; ability to maintain efficient and effective automated systems; ability to program complex queries.
• Communicates project, issue, and system status to the Manager, HR & Payroll Solutions.
• Evaluates client requests and recommends solutions. Analyzes the various system’s technical and functional capabilities and limitations.
• Evaluates opportunities to automate and streamline work and make recommendations for system/process improvements.
• Ability to troubleshoot HR systems issues and assist with support.
• Ability to establish and maintain effective working relationships with employees and Hospital leadership.
• Researches and analyzes software releases to assess impact of new features.
• Creates new user accounts and grants access rights to multiple systems in accordance with internal policy and procedure guidelines.
• Coordinates Oracle service requests and drive them to final resolution.
• Assists in developing communications related to HR systems changes.
• Understanding of application development and software development lifecycle concepts for collaboration solutions requiring custom development.

As a condition of employment, you are required to submit proof of full COVID-19 vaccination to Employee Health Services.

Job

Administrative/Service

Primary Location

Ontario-Hamilton

This position will be located at

Offsite Location, 100 King St. West

Organization

HR Systems

Status

Temporary

Hours per week

37.5

Number of Openings

3

Union Code

Non Union Employees

Minimum Salary

34.5000

Maximum Salary

44.2300

Post Date

Aug 17, 2023, 11:00:00 PM

Sep 1, 2023, 10:59:00 PM

Unit Summary

Hamilton Health Sciences (HHS) is an academic health sciences centre, a family of seven hospitals, a cancer centre and an urgent care centre, serving more than 2.3 million residents of Hamilton and south central Ontario. Advancing healthcare through academics and research is enabled through HHS ‘affiliations with McMaster University and Mohawk College. What makes HHS exceptional is the remarkable people who work at our hospitals and commit themselves to providing the best care for all. HHS employs over 12,000 people who share our values of respect, caring, innovation and accountability. HHS staff, physicians and volunteers are proud to work at HHS and of their contribution to the excellent care received by patients and families in one of Ontario’s largest and most complex health systems.

HR Support Services is made up of a team of HR professionals and innovators who contribute to the achievement of Hamilton Health Sciences’ (HHS) operational and strategic priorities. HR Support Services is organized by streams (HR Payroll, HR Reporting, Compensation & Benefits, and HR & Payroll Solutions) to provide a wide range of HR services and programs for the HHS community. The HR Support Services model and overall vision emphasizes a client focus, collaboration, integrity, and continuous improvement.

Schedule Work Hours

Days, Monday to Friday with willingness to be flexible with working hours to suit operational requirements. 37.5 hours per week.

2 of these positions are temporary for 24 months.

1 position is temporary for 18 months.

Guidelines

Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners.

To be considered for this opportunity applicants must apply during the posting period. All internal and external applicants may ONLY apply via the Careers website.

Hamilton Health Sciences is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact HR Operations at 905-521-2100, Ext. 46947 for assistance. If the applicant requires a specific accommodation because of a disability during an interview, the applicant will need to advise the hiring manager when scheduling the interview and the appropriate accommodations can be made.

This competition is open to all qualified applicants, however, qualified internal applicants will be considered first. Past performance will be considered as part of the selection process. If you are a previous employee of Hamilton Health Sciences, please note: the circumstances around an employee's exit will be considered prior to an offer of employment

If this position is temporary, selection for this position will be as per the outlined Collective Agreements:

Article 30 (k), CUPE Collective Agreement

Article 10.7 (d), ONA Collective Agreement

Article 13.01 (b) (ii), OPSEU 273 Collective Agreement

Article 14.04, OPSEU 209 Collective Agreement

Article 2.07 and Article 13, PIPSC RT Collective Agreement