Business Systems Analyst Jobs

Do you love enabling people to maximize their effectiveness with technology? Do you like to dive into technical details while helping others understand technology in simple terms? If you have the skills to be a technical subject matter expert and a go-to resource for complex inquiries, this role is for you.

What You Will Do

• Serve as central point of contact for all inquiries and issues related to technology subscription service
• Create strong collaborative working relationships with technical and business partners to implement changes through to completion
• Be accountable for managing all aspects of business practices related to enrollment and disenrollment of Advisory Network technology. This includes implementing and executing processes, analyzing impact, and maintain accurate documentation.
• Perform system access audit activities related to technology subscription service
• Develop best practices and innovative solutions to improve processes, workflow, and advisor experience
• Develop structured methodology and training documents based on self-initiated interviews, diagrams, surveys, and workflow analysis
• Analyze and report on key performance indicators and make recommendations for business process improvements based on data
• Perform onboarding/offboarding activities in support of Advisory Network systems

What You Will Bring

• Prior experience with system governance and reporting
• Post-secondary Degree/Diploma in Business Administration or technology-related field
• Highly organized and detail oriented
• Proven ability to learn and handle multiple priorities in a challenging work environment
• Ability to communicate effectively with leaders and customers
• Experience with scripting tools (XML, PowerShell, JavaScript) an asset
• Bilingual an asset
• Proven interpersonal / teamwork skills on high performing teams
• Knowledge of and experience with data analysis tools (Excel), databases (SQL, Access)
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• 2+ years in role with business and data analysis
• Prior experience in financial industry

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee  has the opportunity to  reach their potential.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact [email protected] .

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted .