It Support Specialist Jobs
By Industrial Electric Mfg. (IEM) At Surrey, British Columbia, Canada
Advanced understanding of Remote Control/Management tools
Provide follow-up and follow-through support of reported incidents through our IT service management set of processes and tools
Provide PC asset management duties to maintain equipment through its lifecycle.
SCCM\Intune\Microsoft Endpoint Management configuration and administration exposure
Ability to follow critical processes for incident, problem, and change management.
Deliver a high level of customer support for IT services resulting in a positive user experience.
It Support Specialist Jobs
By STACK IT Recruitment At Greater Toronto Area, Canada
2+ years of experience in a technical support role.
Experience with Windows 10, Mac OS, iOS, Android
Knowledge of hardware of PCs, mobile computing, and peripherals.
Hybrid Toronto, once a week in the office
Hours 9 am-5 pm. No on-call
Maintaining and monitoring O365, Azure Intune, AutoPilot, and general IT environment.
It Support Technician (6-Month Contract)
By ALS At North Vancouver, British Columbia, Canada
General knowledge of laboratory practices and laboratory information management systems
Required Knowledge, Skills & Abilities
Proven troubleshooting and technical support skills
Good interpersonal skills, being a team player, having a strong sense of responsible, and an excellent work ethic
Strong English communication skills both written and verbal
Experience with one or more of: Active Directory, Exchange, SQL Server, Hyper-V, Azure
It Digital Marketing Specialist (12 Month Contract)
By Mark Anthony Group At Vancouver, British Columbia, Canada
3+ years’ experience with Google Analytics and Google Tag Manager for consumer websites
2+ years’ experience working in a Kanban, Agile, or Scrum environment (Certifications nice to have).
Provide regular updates to business teams, IT team leaders and project managers as needed
Bachelors' degree in a business or technology-related field OR Associates' degree and four years of work experience
3+ years’ experience working with website content administration and website redesign projects
Basic website edits experience using WordPress CMS (HTML, CSS) and landing page tools (ex Unbounce)
Sr. It Support Specialist
By Menlo Security Inc. At Vancouver, British Columbia, Canada
Manage Jira Service Management IT ticketing system and identify improvement opportunities
Manage and effectively provide automation for endpoint management (JAMF)
Maintain and update knowledge base articles to help users self serve
Manage Hardware and Software asset inventories
3-5+ years of relevant experience
Experience configuring and troubleshooting Windows and macOS devices
Technology Support Specialist (1 Year Contract)
By JOEY Restaurant Group At Vancouver, British Columbia, Canada
Ensure timely recording, tracking, escalation and resolution of end-user technical problems and requirements received via telephone, e-mail, or support ticket
Previous restaurant/hospitality experience a major asset
Solid problem solving and troubleshooting skills coupled with a desire to learn
Excellent written and verbal communications skills
Experience with Micros RES or Simphony POS platforms an asset
Knowledge of Apple OS X and iOS devices an asset
It Services Support Specialist Iv (Network)
By ZE PowerGroup At Richmond, British Columbia, Canada
Knowledge of application transport and network infrastructure protocols.
Good analytical and problem-solving skills.
LAN and WAN experience.\An analytical mind
Designing and implementing new network solutions and/or improving the efficiency of our current networks
Procuring network equipment and managing subcontractors involved with network installation
Configuring firewalls, routing and switching to maximize network efficiency and security
It Field Support Specialist
By Modern Niagara At Port Coquitlam, British Columbia, Canada
Experience with Procore or other Construction Management Software would be considered a strong asset
Minimum 2-3 years experience in a technical helpdesk support position providing remote and in-person technical support to end users
Experience working with front-line workers, preferably in the construction industry
Experience supporting service tickets from call to resolution in ITSM ticketing tools
Familiarity with Zoho ManageEngine would be considered an asset
Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills. Ability to present ideas in user-friendly language
Support Worker - Contract, Fulltime July 10Th – August 18Th
By LDS - Learn. Develop. Succeed. At Vancouver, British Columbia, Canada
Facilitates independence in students with regards to basic life skills and provides support as needed.
Have some post-secondary education in the areas of: education; psychology; health; inclusion; or related areas.
Being enrolled or having completed a program for becoming a special education assistant or behavioural interventionist is an asset.
Good oral and written communication skills in English
Modify and adapt programming to be inclusive and supportive of students with diverse need
Foster supportive and caring environments that address the diverse needs of each child
It Program Manager - Healthcare (Contract)
By Elastify At Greater Toronto Area, Canada
Knowledge and experience conducting and analysing market sounding exercises
Knowledge and experience with the OPS Procurement Process would be an asset
Significant experience leading and coordinating large, complex, multi-stakeholder projects in the health care sector.
Demonstrated experience leading projects focused on business transformation and modernization
Demonstrated experience writing Business Cases
It Support Specialist I
By LMI Technologies At Vancouver, British Columbia, Canada
Fundamental understanding of asset management systems
Track IT assets and manage the lifecycle
Manage patching and antivirus of clients
Manage IT, and suppliers, for services and equipment
3 years of relevant experience in an office environment
Experience with Meraki switches and PaloAlto Firewall is a plus.
It Support Specialist - Not A Remote Position Based In Mackenzie, Bc
By Conifex Timber Inc. At Mackenzie, British Columbia, Canada
Contribute to an expanding knowledge base by documenting solutions or internal IT processes.
Information Technology technical education or university degree
Industry certifications in Windows Server, desktop support (CompTIA, Networking, Security, MCP, MCSA, MCSE, etc.).
Technical skills in the following:
Knowledge of essential network concepts and services: DNS, DHCP, IP, VLAN, and VPN.
Knowledge of common troubleshooting techniques.
It Support Specialist Jobs
By Citxw Nlaka'pamux Assembly At Merritt, British Columbia, Canada
Prioritize and manage several open issues at one time,
Document technical knowledge in the form of notes and manuals,
Familiarity with remote desktop applications and help desk software, and
Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus.
Hands-on experience with Windows/Linux/Mac OS environments,
Familiarity with remote desktop applications and help desk software,
It Support Technician - 1-Year Contract
By Creation Technologies At Vancouver, British Columbia, Canada
Performing remote or in-person troubleshooting through diagnostic techniques and pertinent questions
Experience in an IT support role
Customer service experience focused on high-quality communications
Excellent verbal and written skills
Knowledge of a variety of software applications, especially:
Experience in PC diagnostic & troubleshooting
It Project Coordinator (Contract)
By Toronto Test Consultants At Greater Toronto Area, Canada
A university degree/college diploma in project management, management information systems (MIS), or relevant work experience
Minimum 2 to 3 years project management experience in I.T.
Demonstrated knowledge and familiarity with project management frameworks, including cost, schedule, risk, issue and status tracking and monitoring
Solid organizational skills, including multitasking and time-management
Experience supporting and coordinating a variety of small and large projects
Experience with business process documentation techniques and tools
Senior It Support Specialist
By Live Assets | I.T. Staffing Solutions At Greater Toronto Area, Canada
Monitoring managed customer equipment (Cisco Meraki, Ubiquiti)
Providing remote troubleshooting and onsite troubleshooting as required
Performing administrative tasks and troubleshooting for managed desktop clients
4+ years of technical support experience in the IT industry
Strong technical skills on desktop, cloud as well as networking hardware
Windows Desktop 7,8,10 Admin skills
It Support Specialist Jobs
By Fit Foods At Coquitlam, British Columbia, Canada
Exceptional organizing and time-management skills
Adapts quickly to changing circumstances, new standards, and requests by company management
Have good interpersonal skills and be able to provide a high standard of customer experience to the internal and external user
Complete and support testing activities to ensure that solutions meet stipulated requirements, and create system documentation and user manuals.
Onboarding and off-boarding users, welcoming new hires in person and remotely - making sure they have a smooth onboarding process;
Thorough knowledge of computer systems and IT components
It Support Specialist Jobs
By K'en T'em Limited Partnership (KTLP) At Kamloops, British Columbia, Canada
Prioritize and manage several open issues at one time
Document technical knowledge in the form of notes and manuals
Familiarity with remote desktop applications and help desk software
Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
Hands-on experience with Windows/Linux/Mac OS environments
Excellent problem-solving and communication skills, and Ability to provide step-by-step technical help, both written and verbal.
It Platform Support Specialist (Independent Contractor)
By Autism Ontario At Toronto, Ontario, Canada
An equivalent combination of education and work experience may be considered.
Assist with identifying the root cause of platform and related problems; manages and resolves issues in a constantly changing environment.
Minimum 5 years of experience.
Excellent verbal and written communication skills and team player.
Experience with Five9 and C3X is an asset.
Proven, strong problem-solving and conflict resolution skills.
Customer Support Specialist (Contract)
By OmniUpdate (Now Modern Campus) At Ontario, Canada
Pragmatic prioritization and time management
Working knowledge of accounting/finance concepts
1+ years of experience in a customer facing technical/software support role preferably at a SaaS and or enterprise software company
Strong critical thinking and problem solving skills
Working knowledge of database concepts and the ability to generate troubleshooting SQL queries
While the following are not required, candidates should highlight any experience they have with:
It Technician - 1 Year Contract
By Keywords Studios At Ottawa, Ontario, Canada
Tests preparation, build management, mobile devices preparation;
Customer service experience, skills and ability to handle pressure situations
Research and test new technologies/ solutions based on requirements to address future or immediate needs
Working knowledge of server computing, routing, firewalls, phone systems and patching
Excellent communication skills in French and English, both verbal and written
Previous experience working in the Gaming industry is considered an advantage
It Support Specialist Jobs
By fabric At Canada
Inventory management, experience managing the entire lifecycle of corporate owned devices: deployment, configuration, repurposing and proper decommissioning
Experience with Google Workspace, Zoom, O365, MDM, Access provisioning and management
Configurations and management of MDM tools/devices to assure proper security protocols are being met
Experience in a Remote-first IT environment
Provide IT Support Services for Fabric employees with technical issues via remote tools and ITSM solutions (Jira)
Document ticket resolution and write procedures for the Service Desk knowledge base
Intermediate Specialist, It Support
By University of Ottawa At Ottawa, Ontario, Canada
Substantial knowledge and experience in a field related to university or scholarly research.
Analytical skills, to remotely diagnose and solve problems with hardware, software and peripherals.
Five years’ technical support experience.
Knowledge of hardware, software and peripherals, as well as IT security guidelines and standards.
Knowledge of networking protocols and technologies, to configure networks and solve connectivity problems.
Knowledge of office software, to provide technical support and assist users.
It Support Specialist - In - Office (Contract)
By Tundra Technical Solutions At Calgary, Alberta, Canada

IT Support Specialist – In Office

It Support, New Graduate, 12 Month Contract
By Siemens At Concord, Ontario, Canada
Knowledge of Active Directory and creation/management of users
College diploma in Information Systems or equivalent experience and or education
IT helpdesk and/or customer service-related experience considered an asset
Troubleshooting skills in Windows 10 desktop environments
Understanding of network protocols used in LAN and WAN environments including remote connectivity.
Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
Business Support Engineer (Contract)
By Bora Pharmaceuticals At Mississauga, Ontario, Canada
Good project management skills and ability to handle multiple complex projects, with cross functional teams and independently
Ensures Manufacturing and Packaging equipment capability and readiness to meet client requirements
Select and manage professional consultants, contractors, and suppliers
Minimum 3-5 years of Engineering experience in the manufacturing and packaging industry
Excellent knowledge of applicable legislation, Good Engineering Practices, and current GMPs
Sound analytical, problem solving and decision making skills
It Technical Support Specialist [Acadian Seaplants Limited]
By CareerBeacon At Dartmouth, Nova Scotia, Canada
Familiarity with IT service management (ITSM) principles and experience using ticketing systems.
Experience with the Ivanti IT Service Management solution is considered an asset.
Assist with software license management.
Certifications such as CompTIA A+, Microsoft Certified Solutions Associate (MCSA), or similar qualifications is considered an asset.
Provide exceptional technical support and troubleshooting assistance via phone, email, video conference, remote access, or in-person.
Stay up-to-date with the latest technologies and industry trends to enhance technical knowledge and contribute to continuous improvement initiatives.
It Support Specialist Jobs
By Altis Technology At Calgary, Alberta, Canada
Time Management: Strong organizational skills to manage multiple tasks and prioritize effectively.
Data Management: Manage data retention, backup, and recovery strategies for Office 365 applications and Active Directory databases.
Problem-Solving: Excellent troubleshooting skills to diagnose and resolve complex technical issues efficiently.
Communication: Effective verbal and written communication skills to interact with both technical and non-technical stakeholders.
Team Player: Collaborative attitude with the ability to work within cross-functional teams and mentor junior team members.
Adaptability: Able to adapt to changing technology landscapes and learn new tools and techniques.
It Support Specialist Jobs
By Bizerba Canada At Mississauga, Ontario, Canada
Self-Management - A strong self-starter with work ethic and discipline to provide timely deliverables without reminders from leadership, staff or customers.
Minimum 5 years PC usage experience and advanced skills levels with, MS Word, Excel, Powerpoint, Outlook , Active Directory
Manage computing hardware systems deployment and return process
Manage IT Asset Tracking for hardware
Utilize IT Case Ticket System to manage all inbound customer requests
Strong troubleshooting skills 3+ years
It Support Specialist Jobs
By Mahoney | CPAs and Advisors At St.-Paul, New Brunswick, Canada
Effective communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals.
Two plus years of experience in providing technical support and troubleshooting hardware and software issues preferred.
Strong knowledge of computer systems, hardware, software applications, and network fundamentals.
Medical and dental coverage; firm contributions to HSA
Short and long-term disability plan; life insurance coverage
Paid time off, plus nine paid holidays per calendar year
Bilingual It Technician - 9 Mo. Contract
By SearchLabs At Ottawa, Ontario, Canada
Help customers troubleshoot IT related issues such as with computers, software, mobile devices, printers, monitors, etc, while applying IT knowledge skills
Broad technical knowledge of IT
2 years of experience working as an IT technician and at an IT service provider
Work experience with ticketing applications (Service Now)
Excellent communication skill and bilingual in English and French
Microsoft Windows, O365, Apple products, active directory, remote working tools, CMS
Contract Specialist - Administration And Support Services
By Winnipeg Regional Health Authority (WRHA) At Winnipeg, Manitoba, Canada
3 years of experience influencing senior management, key stakeholders including senior clinicians.
Post-secondary degree in supply chain management, business administration, commerce or a related field from an accredited post-secondary education institution.
Providing expertise on and effectively implementing all aspects of contracting strategies, strategic contracting initiatives, contract management plans, and the tendering cycle;
May directly guide working groups including government stakeholders through a contracting management process.
Guiding stakeholders including administrators and clinicians through contracting processes to effectively implement and execute contracts in compliance with internal standards;
Managing risks, resolving issues around contracts and maintaining a high level of client service;
Senior It Support Specialist
By Procom At Calgary, Alberta, Canada
Intermediate technical knowledge of major operating systems and experience with Microsoft networking and operating environments.
Working knowledge of wired and wireless networking/SAN solutions, local and remote backup technologies.
Experience administering systems support for remote sites.
Manage troubleshooting and trouble ticket escalation.
Access software updates, drivers, knowledge bases, and “frequently asked questions” resources to aid in problem resolution.
Intermediate knowledge of configuring and maintaining network infrastructure solutions (such as advanced routing protocols, VPN, firewall configurations).
It Support Specialist (Junior)
By Procom At Calgary, Alberta, Canada
Experience administering systems support for remote sites considered an asset.
Manage troubleshooting and trouble ticket escalation.
Access software updates, drivers, knowledge bases, and “frequently asked questions” resources to aid in problem resolution.
Printing solutions experience on Ricoh, Canon and HP products.
A+ & Network+ certifications required. Cisco, Microsoft, and IT frameworks certifications are an asset.
Knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, SMTP).
Support Engineer (1-Year Extendable Contract)
By Finance Professionals Inc. At Toronto, Ontario, Canada
Must-have Skills/Experiences and/or Education, certifications, qualifications, designations:
Nice-to-have Skills/Experience and/or Education, certifications, qualifications, designations:
Work with stakeholders to manage problems.
SQL – Experienced in SQL, be able to debug
•Post-secondary degree in Computer Science or related technical degree or equivalent experience is required
•Experience working with databases and writing/debuging SQL
It Support Administrator (Contract)
By PlayStation At Waterloo, Ontario, Canada
Ensure proper update to inventory and asset management system.
At least 3 years of on-site desktop support and customer service support experience.
Must have solid experience with Windows 10 and macOS, especially in an enterprise environment.
Experience with supporting mobile devices (iPhones, Android Smartphones, and tablets) under MDM solution.
Experience supporting cloud-based IT environment (O365, GSuite, Box, SAP, Okta …etc.).
Experience supporting/solve in a SCCM and JAMF environment.
It Contract Specialist Jobs
By Energy Jobline At Calgary, Alberta, Canada
Must have SAP experience & IT contract term knowledge
Create and issue/manage purchase orders
Able to understand and negotiate IT contracts while translating/documenting business risk for clients
Someone with a great attitude, go getter, understanding of contracts
Wants to get their hands with transactional work

Are you looking for an exciting opportunity to use your technical skills to provide IT support to a growing business? We are looking for an experienced Contract IT Support Specialist to join our team and provide exceptional customer service to our clients. You will be responsible for troubleshooting hardware and software issues, installing and configuring new systems, and providing technical support to our customers. If you have a passion for technology and a commitment to providing excellent customer service, we want to hear from you!

Overview:

Contract IT Support Specialists are responsible for providing technical support to clients and customers. They are responsible for troubleshooting hardware and software issues, installing and configuring systems, and providing technical advice and assistance. They must have excellent customer service skills and be able to work independently.

How To Become an Contract It Support Specialist:

To become an Contract IT Support Specialist, you will need to have a degree in computer science or a related field. You should also have experience in the IT field, such as working as a help desk technician or network administrator. Additionally, you should have excellent customer service skills and be able to work independently.

Contract It Support Specialist Skills:

• Technical expertise in hardware and software
• Excellent customer service skills
• Ability to troubleshoot and diagnose technical issues
• Ability to install and configure systems
• Knowledge of network protocols and security
• Ability to work independently
• Excellent communication and interpersonal skills

What is Contract It Support Specialist Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network protocols and security
• Knowledge of operating systems
• Knowledge of customer service principles
• Knowledge of troubleshooting techniques
• Knowledge of computer networking

What is Contract It Support Specialist Responsibilities?

• Provide technical support to clients and customers
• Troubleshoot hardware and software issues
• Install and configure systems
• Provide technical advice and assistance
• Monitor system performance
• Maintain system documentation
• Respond to customer inquiries

What is Contract It Support Specialist Experience?

• Previous experience in the IT field
• Experience working as a help desk technician or network administrator
• Experience with customer service
• Experience troubleshooting hardware and software issues
• Experience installing and configuring systems

What is Contract It Support Specialist Qualifications?

• Degree in computer science or a related field
• Certification in IT support
• Knowledge of computer hardware and software
• Knowledge of network protocols and security
• Knowledge of operating systems
• Excellent customer service skills

Contract It Support Specialist Education:

• Bachelor’s degree in computer science or a related field
• Certification in IT support
• Training in customer service
• Training in troubleshooting hardware and software issues
• Training in installing and configuring systems
What tools help Contract It Support Specialist work better?
• Remote desktop software: Remote desktop software allows IT support specialists to access and control a customer’s computer remotely. This can be used to troubleshoot and diagnose technical issues.
• Network monitoring software: Network monitoring software allows IT support specialists to monitor the performance of a customer’s network and identify any potential issues.
• Help desk software: Help desk software allows IT support specialists to track customer inquiries and provide timely responses.
Good tips to help Contract It Support Specialist do more effectively?
• Stay organized: IT support specialists should stay organized and keep track of customer inquiries and requests.
• Be proactive: IT support specialists should be proactive and anticipate potential issues before they arise.
• Listen to customers: IT support specialists should listen to customers and understand their needs in order to provide the best possible service.
• Stay up to date: IT support specialists should stay up to date on the latest technologies and trends in order to provide the best possible service.
Common Contract It Support Specialist interview questions?
• What experience do you have in IT support?
• What is your experience with customer service?
• How do you troubleshoot hardware and software issues?
• How do you install and configure systems?
• What network protocols and security do you have experience with?
• What tools do you use to monitor system performance?
• How do you respond to customer inquiries?