It Platform Support Specialist (Independent Contractor)
By Autism Ontario At Toronto, Ontario, Canada
An equivalent combination of education and work experience may be considered.
Assist with identifying the root cause of platform and related problems; manages and resolves issues in a constantly changing environment.
Minimum 5 years of experience.
Excellent verbal and written communication skills and team player.
Experience with Five9 and C3X is an asset.
Proven, strong problem-solving and conflict resolution skills.
Customer Support Specialist (Contract)
By OmniUpdate (Now Modern Campus) At Ontario, Canada
Pragmatic prioritization and time management
Working knowledge of accounting/finance concepts
1+ years of experience in a customer facing technical/software support role preferably at a SaaS and or enterprise software company
Strong critical thinking and problem solving skills
Working knowledge of database concepts and the ability to generate troubleshooting SQL queries
While the following are not required, candidates should highlight any experience they have with:
It Technician - 1 Year Contract
By Keywords Studios At Ottawa, Ontario, Canada
Tests preparation, build management, mobile devices preparation;
Customer service experience, skills and ability to handle pressure situations
Research and test new technologies/ solutions based on requirements to address future or immediate needs
Working knowledge of server computing, routing, firewalls, phone systems and patching
Excellent communication skills in French and English, both verbal and written
Previous experience working in the Gaming industry is considered an advantage
It Support Specialist Jobs
By fabric At Canada
Inventory management, experience managing the entire lifecycle of corporate owned devices: deployment, configuration, repurposing and proper decommissioning
Experience with Google Workspace, Zoom, O365, MDM, Access provisioning and management
Configurations and management of MDM tools/devices to assure proper security protocols are being met
Experience in a Remote-first IT environment
Provide IT Support Services for Fabric employees with technical issues via remote tools and ITSM solutions (Jira)
Document ticket resolution and write procedures for the Service Desk knowledge base
Intermediate Specialist, It Support
By University of Ottawa At Ottawa, Ontario, Canada
Substantial knowledge and experience in a field related to university or scholarly research.
Analytical skills, to remotely diagnose and solve problems with hardware, software and peripherals.
Five years’ technical support experience.
Knowledge of hardware, software and peripherals, as well as IT security guidelines and standards.
Knowledge of networking protocols and technologies, to configure networks and solve connectivity problems.
Knowledge of office software, to provide technical support and assist users.
It Support Specialist - In - Office (Contract)
By Tundra Technical Solutions At Calgary, Alberta, Canada

IT Support Specialist – In Office

It Support Specialist Jobs
By STACK IT Recruitment At Greater Toronto Area, Canada
2+ years of experience in a technical support role.
Experience with Windows 10, Mac OS, iOS, Android
Knowledge of hardware of PCs, mobile computing, and peripherals.
Hybrid Toronto, once a week in the office
Hours 9 am-5 pm. No on-call
Maintaining and monitoring O365, Azure Intune, AutoPilot, and general IT environment.
It Support, New Graduate, 12 Month Contract
By Siemens At Concord, Ontario, Canada
Knowledge of Active Directory and creation/management of users
College diploma in Information Systems or equivalent experience and or education
IT helpdesk and/or customer service-related experience considered an asset
Troubleshooting skills in Windows 10 desktop environments
Understanding of network protocols used in LAN and WAN environments including remote connectivity.
Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
Business Support Engineer (Contract)
By Bora Pharmaceuticals At Mississauga, Ontario, Canada
Good project management skills and ability to handle multiple complex projects, with cross functional teams and independently
Ensures Manufacturing and Packaging equipment capability and readiness to meet client requirements
Select and manage professional consultants, contractors, and suppliers
Minimum 3-5 years of Engineering experience in the manufacturing and packaging industry
Excellent knowledge of applicable legislation, Good Engineering Practices, and current GMPs
Sound analytical, problem solving and decision making skills
It Technical Support Specialist [Acadian Seaplants Limited]
By CareerBeacon At Dartmouth, Nova Scotia, Canada
Familiarity with IT service management (ITSM) principles and experience using ticketing systems.
Experience with the Ivanti IT Service Management solution is considered an asset.
Assist with software license management.
Certifications such as CompTIA A+, Microsoft Certified Solutions Associate (MCSA), or similar qualifications is considered an asset.
Provide exceptional technical support and troubleshooting assistance via phone, email, video conference, remote access, or in-person.
Stay up-to-date with the latest technologies and industry trends to enhance technical knowledge and contribute to continuous improvement initiatives.
It Support Technician (6-Month Contract)
By ALS At North Vancouver, British Columbia, Canada
General knowledge of laboratory practices and laboratory information management systems
Required Knowledge, Skills & Abilities
Proven troubleshooting and technical support skills
Good interpersonal skills, being a team player, having a strong sense of responsible, and an excellent work ethic
Strong English communication skills both written and verbal
Experience with one or more of: Active Directory, Exchange, SQL Server, Hyper-V, Azure
It Support Specialist Jobs
By Altis Technology At Calgary, Alberta, Canada
Time Management: Strong organizational skills to manage multiple tasks and prioritize effectively.
Data Management: Manage data retention, backup, and recovery strategies for Office 365 applications and Active Directory databases.
Problem-Solving: Excellent troubleshooting skills to diagnose and resolve complex technical issues efficiently.
Communication: Effective verbal and written communication skills to interact with both technical and non-technical stakeholders.
Team Player: Collaborative attitude with the ability to work within cross-functional teams and mentor junior team members.
Adaptability: Able to adapt to changing technology landscapes and learn new tools and techniques.
It Support Specialist Jobs
By Bizerba Canada At Mississauga, Ontario, Canada
Self-Management - A strong self-starter with work ethic and discipline to provide timely deliverables without reminders from leadership, staff or customers.
Minimum 5 years PC usage experience and advanced skills levels with, MS Word, Excel, Powerpoint, Outlook , Active Directory
Manage computing hardware systems deployment and return process
Manage IT Asset Tracking for hardware
Utilize IT Case Ticket System to manage all inbound customer requests
Strong troubleshooting skills 3+ years
It Support Specialist Jobs
By Industrial Electric Mfg. (IEM) At Surrey, British Columbia, Canada
Advanced understanding of Remote Control/Management tools
Provide follow-up and follow-through support of reported incidents through our IT service management set of processes and tools
Provide PC asset management duties to maintain equipment through its lifecycle.
SCCM\Intune\Microsoft Endpoint Management configuration and administration exposure
Ability to follow critical processes for incident, problem, and change management.
Deliver a high level of customer support for IT services resulting in a positive user experience.
It Support Specialist Jobs
By Mahoney | CPAs and Advisors At St.-Paul, New Brunswick, Canada
Effective communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals.
Two plus years of experience in providing technical support and troubleshooting hardware and software issues preferred.
Strong knowledge of computer systems, hardware, software applications, and network fundamentals.
Medical and dental coverage; firm contributions to HSA
Short and long-term disability plan; life insurance coverage
Paid time off, plus nine paid holidays per calendar year
Bilingual It Technician - 9 Mo. Contract
By SearchLabs At Ottawa, Ontario, Canada
Help customers troubleshoot IT related issues such as with computers, software, mobile devices, printers, monitors, etc, while applying IT knowledge skills
Broad technical knowledge of IT
2 years of experience working as an IT technician and at an IT service provider
Work experience with ticketing applications (Service Now)
Excellent communication skill and bilingual in English and French
Microsoft Windows, O365, Apple products, active directory, remote working tools, CMS
Contract Specialist - Administration And Support Services
By Winnipeg Regional Health Authority (WRHA) At Winnipeg, Manitoba, Canada
3 years of experience influencing senior management, key stakeholders including senior clinicians.
Post-secondary degree in supply chain management, business administration, commerce or a related field from an accredited post-secondary education institution.
Providing expertise on and effectively implementing all aspects of contracting strategies, strategic contracting initiatives, contract management plans, and the tendering cycle;
May directly guide working groups including government stakeholders through a contracting management process.
Guiding stakeholders including administrators and clinicians through contracting processes to effectively implement and execute contracts in compliance with internal standards;
Managing risks, resolving issues around contracts and maintaining a high level of client service;
Senior It Support Specialist
By Procom At Calgary, Alberta, Canada
Intermediate technical knowledge of major operating systems and experience with Microsoft networking and operating environments.
Working knowledge of wired and wireless networking/SAN solutions, local and remote backup technologies.
Experience administering systems support for remote sites.
Manage troubleshooting and trouble ticket escalation.
Access software updates, drivers, knowledge bases, and “frequently asked questions” resources to aid in problem resolution.
Intermediate knowledge of configuring and maintaining network infrastructure solutions (such as advanced routing protocols, VPN, firewall configurations).
It Support Specialist (Junior)
By Procom At Calgary, Alberta, Canada
Experience administering systems support for remote sites considered an asset.
Manage troubleshooting and trouble ticket escalation.
Access software updates, drivers, knowledge bases, and “frequently asked questions” resources to aid in problem resolution.
Printing solutions experience on Ricoh, Canon and HP products.
A+ & Network+ certifications required. Cisco, Microsoft, and IT frameworks certifications are an asset.
Knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, SMTP).
Support Engineer (1-Year Extendable Contract)
By Finance Professionals Inc. At Toronto, Ontario, Canada
Must-have Skills/Experiences and/or Education, certifications, qualifications, designations:
Nice-to-have Skills/Experience and/or Education, certifications, qualifications, designations:
Work with stakeholders to manage problems.
SQL – Experienced in SQL, be able to debug
•Post-secondary degree in Computer Science or related technical degree or equivalent experience is required
•Experience working with databases and writing/debuging SQL

Are you looking for an exciting opportunity to use your technical skills to provide IT support to a growing business? We are looking for an experienced Contract IT Support Specialist to join our team and provide exceptional customer service to our clients. You will be responsible for troubleshooting hardware and software issues, installing and configuring new systems, and providing technical support to our customers. If you have a passion for technology and a commitment to providing excellent customer service, we want to hear from you!

Overview:

Contract IT Support Specialists are responsible for providing technical support to clients and customers. They are responsible for troubleshooting hardware and software issues, installing and configuring systems, and providing technical advice and assistance. They must have excellent customer service skills and be able to work independently.

How To Become an Contract It Support Specialist:

To become an Contract IT Support Specialist, you will need to have a degree in computer science or a related field. You should also have experience in the IT field, such as working as a help desk technician or network administrator. Additionally, you should have excellent customer service skills and be able to work independently.

Contract It Support Specialist Skills:

• Technical expertise in hardware and software
• Excellent customer service skills
• Ability to troubleshoot and diagnose technical issues
• Ability to install and configure systems
• Knowledge of network protocols and security
• Ability to work independently
• Excellent communication and interpersonal skills

What is Contract It Support Specialist Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network protocols and security
• Knowledge of operating systems
• Knowledge of customer service principles
• Knowledge of troubleshooting techniques
• Knowledge of computer networking

What is Contract It Support Specialist Responsibilities?

• Provide technical support to clients and customers
• Troubleshoot hardware and software issues
• Install and configure systems
• Provide technical advice and assistance
• Monitor system performance
• Maintain system documentation
• Respond to customer inquiries

What is Contract It Support Specialist Experience?

• Previous experience in the IT field
• Experience working as a help desk technician or network administrator
• Experience with customer service
• Experience troubleshooting hardware and software issues
• Experience installing and configuring systems

What is Contract It Support Specialist Qualifications?

• Degree in computer science or a related field
• Certification in IT support
• Knowledge of computer hardware and software
• Knowledge of network protocols and security
• Knowledge of operating systems
• Excellent customer service skills

Contract It Support Specialist Education:

• Bachelor’s degree in computer science or a related field
• Certification in IT support
• Training in customer service
• Training in troubleshooting hardware and software issues
• Training in installing and configuring systems
What tools help Contract It Support Specialist work better?
• Remote desktop software: Remote desktop software allows IT support specialists to access and control a customer’s computer remotely. This can be used to troubleshoot and diagnose technical issues.
• Network monitoring software: Network monitoring software allows IT support specialists to monitor the performance of a customer’s network and identify any potential issues.
• Help desk software: Help desk software allows IT support specialists to track customer inquiries and provide timely responses.
Good tips to help Contract It Support Specialist do more effectively?
• Stay organized: IT support specialists should stay organized and keep track of customer inquiries and requests.
• Be proactive: IT support specialists should be proactive and anticipate potential issues before they arise.
• Listen to customers: IT support specialists should listen to customers and understand their needs in order to provide the best possible service.
• Stay up to date: IT support specialists should stay up to date on the latest technologies and trends in order to provide the best possible service.
Common Contract It Support Specialist interview questions?
• What experience do you have in IT support?
• What is your experience with customer service?
• How do you troubleshoot hardware and software issues?
• How do you install and configure systems?
• What network protocols and security do you have experience with?
• What tools do you use to monitor system performance?
• How do you respond to customer inquiries?