Register
Recruit Create CV

Contract It Support Specialist Jobs in Quebec

It Support Specialist Jobs
By fabric At Canada
Inventory management, experience managing the entire lifecycle of corporate owned devices: deployment, configuration, repurposing and proper decommissioning
Experience with Google Workspace, Zoom, O365, MDM, Access provisioning and management
Configurations and management of MDM tools/devices to assure proper security protocols are being met
Experience in a Remote-first IT environment
Provide IT Support Services for Fabric employees with technical issues via remote tools and ITSM solutions (Jira)
Document ticket resolution and write procedures for the Service Desk knowledge base
It Support Specialist Jobs
By Mahoney | CPAs and Advisors At St.-Paul, New Brunswick, Canada
Effective communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals.
Two plus years of experience in providing technical support and troubleshooting hardware and software issues preferred.
Strong knowledge of computer systems, hardware, software applications, and network fundamentals.
Medical and dental coverage; firm contributions to HSA
Short and long-term disability plan; life insurance coverage
Paid time off, plus nine paid holidays per calendar year
It Support Specialist Jobs
By Expedite Technology Solutions LLC At Longueuil, Quebec, Canada
Support and assist employees using AV systems, both onsite and remote, including CFM Hangouts, projectors, audio and video conferencing
Manage inventory for hardware and software
Troubleshoot hardware and software problems with Apple products, including desktop and laptop hardware
Build and deploy laptops and desktops using standard deployment tools (JAMF, LANDesk, DeployStudio, Deep Freeze)
Create accounts for new hires • Deploy and support software to end-users
Respond to support requests in the IT Helpdesk both in person and via a ticketing system
It Support Specialist Jobs
By Amaris Consulting At Montreal, Quebec, Canada
Excellent written and spoken skills in English and good knowledge of French is a plus
Dissemination of knowledge, procedures and documentation for products and projects
At least 8 years of proven experience in IT Support or similar roles
Experience in providing technical support and troubleshooting assistance to Windows 10 end-users
Provide level 2 and 3 Hardware/OS/Desktop migration support
Develop and evolve strategies for various technologies to address changing needs
It Support Specialist Jobs
By Eidos-Montréal At Montréal-Ouest, Quebec, Canada
Manage Level 1 and 2 tickets (requests and incidents) from end to end;
Work with users to assess and resolve technical issues, both remotely and on-site;
Manage user access to the Azure AD and Microsoft 365 administration portals;
A minimum of 3 years recent and relevant experience in troubleshooting various technologies and user experiences;
Advanced knowledge of Windows operating systems;
Strong knowledge of the M365 suite;
It Contract, Specialist Jobs
By Michelin At Magog, Quebec, Canada
You have a university degree in computer science, management or an equivalent qualification
You are skilled in analysis, IT services and software, as well as cost management and internal control
Ensure the integrity of the purchasing database and cost management
Manage the creation, renewal and modification of partner contracts
Assist with license/subscription acquisitions and external partner requirements
You have 3 to 5 years of experience in information technology, with experience working with external partners and purchasing processes

Are you looking for an exciting opportunity to use your technical skills to provide IT support to a growing business? We are looking for an experienced Contract IT Support Specialist to join our team and provide exceptional customer service to our clients. You will be responsible for troubleshooting hardware and software issues, installing and configuring new systems, and providing technical support to our customers. If you have a passion for technology and a commitment to providing excellent customer service, we want to hear from you!

Overview:

Contract IT Support Specialists are responsible for providing technical support to clients and customers. They are responsible for troubleshooting hardware and software issues, installing and configuring systems, and providing technical advice and assistance. They must have excellent customer service skills and be able to work independently.

How To Become an Contract It Support Specialist:

To become an Contract IT Support Specialist, you will need to have a degree in computer science or a related field. You should also have experience in the IT field, such as working as a help desk technician or network administrator. Additionally, you should have excellent customer service skills and be able to work independently.

Contract It Support Specialist Skills:

• Technical expertise in hardware and software
• Excellent customer service skills
• Ability to troubleshoot and diagnose technical issues
• Ability to install and configure systems
• Knowledge of network protocols and security
• Ability to work independently
• Excellent communication and interpersonal skills

What is Contract It Support Specialist Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network protocols and security
• Knowledge of operating systems
• Knowledge of customer service principles
• Knowledge of troubleshooting techniques
• Knowledge of computer networking

What is Contract It Support Specialist Responsibilities?

• Provide technical support to clients and customers
• Troubleshoot hardware and software issues
• Install and configure systems
• Provide technical advice and assistance
• Monitor system performance
• Maintain system documentation
• Respond to customer inquiries

What is Contract It Support Specialist Experience?

• Previous experience in the IT field
• Experience working as a help desk technician or network administrator
• Experience with customer service
• Experience troubleshooting hardware and software issues
• Experience installing and configuring systems

What is Contract It Support Specialist Qualifications?

• Degree in computer science or a related field
• Certification in IT support
• Knowledge of computer hardware and software
• Knowledge of network protocols and security
• Knowledge of operating systems
• Excellent customer service skills

Contract It Support Specialist Education:

• Bachelor’s degree in computer science or a related field
• Certification in IT support
• Training in customer service
• Training in troubleshooting hardware and software issues
• Training in installing and configuring systems
What tools help Contract It Support Specialist work better?
• Remote desktop software: Remote desktop software allows IT support specialists to access and control a customer’s computer remotely. This can be used to troubleshoot and diagnose technical issues.
• Network monitoring software: Network monitoring software allows IT support specialists to monitor the performance of a customer’s network and identify any potential issues.
• Help desk software: Help desk software allows IT support specialists to track customer inquiries and provide timely responses.
Good tips to help Contract It Support Specialist do more effectively?
• Stay organized: IT support specialists should stay organized and keep track of customer inquiries and requests.
• Be proactive: IT support specialists should be proactive and anticipate potential issues before they arise.
• Listen to customers: IT support specialists should listen to customers and understand their needs in order to provide the best possible service.
• Stay up to date: IT support specialists should stay up to date on the latest technologies and trends in order to provide the best possible service.
Common Contract It Support Specialist interview questions?
• What experience do you have in IT support?
• What is your experience with customer service?
• How do you troubleshoot hardware and software issues?
• How do you install and configure systems?
• What network protocols and security do you have experience with?
• What tools do you use to monitor system performance?
• How do you respond to customer inquiries?