Register
Recruit Create CV

Contract It Support Specialist Jobs in City of Ottawa, Ontario

It Technician - 1 Year Contract
By Keywords Studios At Ottawa, Ontario, Canada
Tests preparation, build management, mobile devices preparation;
Customer service experience, skills and ability to handle pressure situations
Research and test new technologies/ solutions based on requirements to address future or immediate needs
Working knowledge of server computing, routing, firewalls, phone systems and patching
Excellent communication skills in French and English, both verbal and written
Previous experience working in the Gaming industry is considered an advantage
Intermediate Specialist, It Support
By University of Ottawa At Ottawa, Ontario, Canada
Substantial knowledge and experience in a field related to university or scholarly research.
Analytical skills, to remotely diagnose and solve problems with hardware, software and peripherals.
Five years’ technical support experience.
Knowledge of hardware, software and peripherals, as well as IT security guidelines and standards.
Knowledge of networking protocols and technologies, to configure networks and solve connectivity problems.
Knowledge of office software, to provide technical support and assist users.
Bilingual It Technician - 9 Mo. Contract
By SearchLabs At Ottawa, Ontario, Canada
Help customers troubleshoot IT related issues such as with computers, software, mobile devices, printers, monitors, etc, while applying IT knowledge skills
Broad technical knowledge of IT
2 years of experience working as an IT technician and at an IT service provider
Work experience with ticketing applications (Service Now)
Excellent communication skill and bilingual in English and French
Microsoft Windows, O365, Apple products, active directory, remote working tools, CMS
Underwriter Contract - Special Risks, It And Cyber Department - Ottawa – New Graduates Immediate Start
By Marsh At Ottawa, Ontario, Canada
Assist more experienced underwriters with administrative tasks and support
Completed a Bachelor's degree majoring in insurance, commerce, business, business administration, economics, finance, statistics, accounting, mathematics, preferred by Spring 2023
Work experience in insurance or related industry
Outstanding customer service and negotiation skills
Excellent verbal and written communication skills
Strong interpersonal skills to effectively function in a team environment
It Support Specialist Jobs
By EvenUp Inc. At Ottawa, Ontario, Canada
Provide remote support to employees for all computer and IT-related issues
Manage and maintain MDM for Mac, Windows, Android, and IOS devices
Manage and maintain LDAP/Azure Active Directory
Own and manage licenses and Saas accounts for various software applications, including Slack, Gmail, Office 365, 1password, Height, Notion, etc
Manage and maintain hardware (current and past employees). Keep stock, ship and receive company hardware, etc
Proven experience as an IT Support Specialist or similar role
Technical Support Agent - Contract - 16143
By LRO Staffing At Ottawa, Ontario, Canada
Education: 1st year college in IS management or equivalent helpdesk support
Attend daily team huddles and provide input to process engineer or Manager
Draft daily shift report at level grade 10 for Manager and operations team
Experience in a client facing support role
Above average presentation and communication skills
Logging and processing support calls coming into the Hospital Parking Command Centre
Business Support Engineer (Contract)
By Bora Pharmaceuticals At Mississauga, Ontario, Canada
Good project management skills and ability to handle multiple complex projects, with cross functional teams and independently
Ensures Manufacturing and Packaging equipment capability and readiness to meet client requirements
Select and manage professional consultants, contractors, and suppliers
Minimum 3-5 years of Engineering experience in the manufacturing and packaging industry
Excellent knowledge of applicable legislation, Good Engineering Practices, and current GMPs
Sound analytical, problem solving and decision making skills
It Support Specialist Jobs
By Bizerba Canada At Mississauga, Ontario, Canada
Self-Management - A strong self-starter with work ethic and discipline to provide timely deliverables without reminders from leadership, staff or customers.
Minimum 5 years PC usage experience and advanced skills levels with, MS Word, Excel, Powerpoint, Outlook , Active Directory
Manage computing hardware systems deployment and return process
Manage IT Asset Tracking for hardware
Utilize IT Case Ticket System to manage all inbound customer requests
Strong troubleshooting skills 3+ years
It Provisioning & Support Specialist
By Indigo At Brampton, Ontario, Canada
Work Experience / Education / Certifications
Prepare and maintain all department documentation, including inventory and asset management
RDC & ODC Warehouse Management
Customer Satisfaction: Provide outstanding services and support to our customers to ensure a joyful experience every time. Measurement: 100%
Incident tickets: All Cherwell ticket must be acknowledged and resolved within the set SLA Measurement: 95%
Resolve and document computer problems, provide feedback to customers, and enhance customer knowledge according to established procedures
Bilingual It Support Analyst - 6 Month Contract (Hybrid)
By Sleep Country Canada At Brampton, Ontario, Canada
The Qualifications and Experience we like to see:
Ensure all networked systems are proactively supported, managed and maintained according to established service level agreements
Identify and resolve system issues in order to maintain services, enhance capabilities, and prevent system outages
Must have at least 2-5 years’ hands on Support Desk experience, or a combination of the above
Relevant Certifications (Network, Hardware, Software)
Experience with CISCO, IBM p-series AIX/Unidata application (STORIS), Oracle XStore would be an asset but not required
It Support Specialist Jobs
By Modern Niagara At Hamilton, Ontario, Canada
Experience with remote support (e.g., helpdesk/service desk, PC, desk side, phone).
Apply diagnostic utilities and access software updates, drivers, knowledge bases, and frequently asked questions to aid in troubleshooting.
Collaborate with teammates for maintaining a current knowledge base of best practices, issue resolutions.
4+ years experience in a Tier 2 desk support position.
Experience with desktop and server operating systems and back-end server support (e.g., setting up email accounts).
Experience managing service tickets from call to resolution in ITSM ticketing tools.
It Support Analyst - 4 Month Contract (Onsite)
By Poly Tech Talent At Brampton, Ontario, Canada
Analyze, diagnose, and efficiently resolve technical issues using available tools such as SMS, remote support utilities, knowledge base, and documentation.
Deliver in-person and remote/video desktop support.
Provide knowledge transfer and mentorship to other team members when required.
University Degree or College Diploma in a computer-related field or equivalent work experience.
Strong client/end-user computing experience, including desktops, laptops, printers, mobile devices (iPad/iPhone/Android), multifunction devices, etc.
Experience with laptop deployment, and onsite IT Support.
Software Developer/It Specialist (12 Month Contract)
By Altis Technology At Markham, Ontario, Canada
Must have experience with and knowledge of PHP, Python, React, Node.js, and SQL
Must have experience with and knowledge of relational databases (RDBMS)
Must have 5+ years of experience as Software Developer, IT Specialist, or in a similar role
Must have experience with Azure
Must have experience with Linux
Must have experience managing websites with a large audience
It Support Specialist (2023-1032)
By Closing the Gap Healthcare At Mississauga, Ontario, Canada
Experience in providing technical support in information systems
Demonstrated knowledge of Windows servers and desktop products.
Demonstrated working knowledge of current communications devices and protocols, and server and desktop technologies.
You are customer-centric in all things you do. Including building strong interpersonal and relationship-building skills.
Impeccable communication skills which include interacting with people across all levels, being adept in business writing, and being detailed in note-taking.
Provide telephone, email, and on-site support to users
It Support Specialist Jobs
By Steelcon Group of Companies At Brampton, Ontario, Canada
· Experience in administering windows servers, virtual environments, layered networks, using various management tools.
· Minimum of 5 years of professional experience in the IT field.
· Experience in administering a Microsoft 365 environment, that utilizes Exchange, SharePoint, and Teams.
Accommodation for applicants with disabilities will be made during the recruitment process when requested.
Paid time off / vacation
JOIN A TEAM WITH THE STRENGTH OF STEEL
It Specialist Mobile Device Support
By City of Mississauga At Mississauga, Ontario, Canada
Must have 3 to 5 years experience administering and maintaining Microsoft Intune/Endpoint Management (MDM) & VMware Workspace ONE (MDM);
Demonstrated experience with Apple iOS, Mac OS, Android, Microsoft Windows, Mobile Device Management, Microsoft Office Suite, mobile devices and related peripherals;
Responsible for administration, configuration, and security for the City’s MDM (Mobile Device Management) platforms Microsoft Intune & VMware Workspace ONE
Maintain asset management of mobile equipment.
Must be able to communicate effectively with other technical team members and senior IT management and escalate problems appropriately;
Manage multiple vendor relationships and contracts of the mobile devices and payment plans;
It Operations Support Specialist
By Radiant Systems Inc At Mississauga, Ontario, Canada
• Client: Proficient with Antivirus Software management and updates
• Manage the Manufacturing Support ticket queue (i.e. trouble tickets)
• Server: Working knowledge of computer room systems (UPS, HVAC, Fire Suppression, Redundant power, etc.)
• Strong technical aptitude and troubleshooting skills
• Must have excellent communication skills
• Certifications are not required
It Support Specialist Jobs
By Mobis Parts Canada Corp. At Markham, Ontario, Canada
Solid time management skills and working collaborative in a small tight knit team.
Provide remote support for work from home users via chat, phone and email.
Manage, asset tag, track and maintain inventory of all IT assets.
3 year experience setting up and troubleshooting cabling, LAN, WIFI and WAN networking.
Exceptional troubleshooting and analytical skills (hardware, software, network, etc).
Experience with mobile phones and tablets (Apple and Android).
It Platform Support Specialist (Independent Contractor)
By Autism Ontario At Toronto, Ontario, Canada
An equivalent combination of education and work experience may be considered.
Assist with identifying the root cause of platform and related problems; manages and resolves issues in a constantly changing environment.
Minimum 5 years of experience.
Excellent verbal and written communication skills and team player.
Experience with Five9 and C3X is an asset.
Proven, strong problem-solving and conflict resolution skills.
Customer Support Specialist (Contract)
By OmniUpdate (Now Modern Campus) At Ontario, Canada
Pragmatic prioritization and time management
Working knowledge of accounting/finance concepts
1+ years of experience in a customer facing technical/software support role preferably at a SaaS and or enterprise software company
Strong critical thinking and problem solving skills
Working knowledge of database concepts and the ability to generate troubleshooting SQL queries
While the following are not required, candidates should highlight any experience they have with:
It Support Specialist Jobs
By fabric At Canada
Inventory management, experience managing the entire lifecycle of corporate owned devices: deployment, configuration, repurposing and proper decommissioning
Experience with Google Workspace, Zoom, O365, MDM, Access provisioning and management
Configurations and management of MDM tools/devices to assure proper security protocols are being met
Experience in a Remote-first IT environment
Provide IT Support Services for Fabric employees with technical issues via remote tools and ITSM solutions (Jira)
Document ticket resolution and write procedures for the Service Desk knowledge base
It Support Specialist - In - Office (Contract)
By Tundra Technical Solutions At Calgary, Alberta, Canada

IT Support Specialist – In Office

It Support Specialist Jobs
By STACK IT Recruitment At Greater Toronto Area, Canada
2+ years of experience in a technical support role.
Experience with Windows 10, Mac OS, iOS, Android
Knowledge of hardware of PCs, mobile computing, and peripherals.
Hybrid Toronto, once a week in the office
Hours 9 am-5 pm. No on-call
Maintaining and monitoring O365, Azure Intune, AutoPilot, and general IT environment.
It Support, New Graduate, 12 Month Contract
By Siemens At Concord, Ontario, Canada
Knowledge of Active Directory and creation/management of users
College diploma in Information Systems or equivalent experience and or education
IT helpdesk and/or customer service-related experience considered an asset
Troubleshooting skills in Windows 10 desktop environments
Understanding of network protocols used in LAN and WAN environments including remote connectivity.
Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
It Technical Support Specialist [Acadian Seaplants Limited]
By CareerBeacon At Dartmouth, Nova Scotia, Canada
Familiarity with IT service management (ITSM) principles and experience using ticketing systems.
Experience with the Ivanti IT Service Management solution is considered an asset.
Assist with software license management.
Certifications such as CompTIA A+, Microsoft Certified Solutions Associate (MCSA), or similar qualifications is considered an asset.
Provide exceptional technical support and troubleshooting assistance via phone, email, video conference, remote access, or in-person.
Stay up-to-date with the latest technologies and industry trends to enhance technical knowledge and contribute to continuous improvement initiatives.
It Support Technician (6-Month Contract)
By ALS At North Vancouver, British Columbia, Canada
General knowledge of laboratory practices and laboratory information management systems
Required Knowledge, Skills & Abilities
Proven troubleshooting and technical support skills
Good interpersonal skills, being a team player, having a strong sense of responsible, and an excellent work ethic
Strong English communication skills both written and verbal
Experience with one or more of: Active Directory, Exchange, SQL Server, Hyper-V, Azure
It Support Specialist Jobs
By Altis Technology At Calgary, Alberta, Canada
Time Management: Strong organizational skills to manage multiple tasks and prioritize effectively.
Data Management: Manage data retention, backup, and recovery strategies for Office 365 applications and Active Directory databases.
Problem-Solving: Excellent troubleshooting skills to diagnose and resolve complex technical issues efficiently.
Communication: Effective verbal and written communication skills to interact with both technical and non-technical stakeholders.
Team Player: Collaborative attitude with the ability to work within cross-functional teams and mentor junior team members.
Adaptability: Able to adapt to changing technology landscapes and learn new tools and techniques.
It Support Specialist Jobs
By Industrial Electric Mfg. (IEM) At Surrey, British Columbia, Canada
Advanced understanding of Remote Control/Management tools
Provide follow-up and follow-through support of reported incidents through our IT service management set of processes and tools
Provide PC asset management duties to maintain equipment through its lifecycle.
SCCM\Intune\Microsoft Endpoint Management configuration and administration exposure
Ability to follow critical processes for incident, problem, and change management.
Deliver a high level of customer support for IT services resulting in a positive user experience.
It Support Specialist Jobs
By Mahoney | CPAs and Advisors At St.-Paul, New Brunswick, Canada
Effective communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals.
Two plus years of experience in providing technical support and troubleshooting hardware and software issues preferred.
Strong knowledge of computer systems, hardware, software applications, and network fundamentals.
Medical and dental coverage; firm contributions to HSA
Short and long-term disability plan; life insurance coverage
Paid time off, plus nine paid holidays per calendar year
Contract Specialist - Administration And Support Services
By Winnipeg Regional Health Authority (WRHA) At Winnipeg, Manitoba, Canada
3 years of experience influencing senior management, key stakeholders including senior clinicians.
Post-secondary degree in supply chain management, business administration, commerce or a related field from an accredited post-secondary education institution.
Providing expertise on and effectively implementing all aspects of contracting strategies, strategic contracting initiatives, contract management plans, and the tendering cycle;
May directly guide working groups including government stakeholders through a contracting management process.
Guiding stakeholders including administrators and clinicians through contracting processes to effectively implement and execute contracts in compliance with internal standards;
Managing risks, resolving issues around contracts and maintaining a high level of client service;
Senior It Support Specialist
By Procom At Calgary, Alberta, Canada
Intermediate technical knowledge of major operating systems and experience with Microsoft networking and operating environments.
Working knowledge of wired and wireless networking/SAN solutions, local and remote backup technologies.
Experience administering systems support for remote sites.
Manage troubleshooting and trouble ticket escalation.
Access software updates, drivers, knowledge bases, and “frequently asked questions” resources to aid in problem resolution.
Intermediate knowledge of configuring and maintaining network infrastructure solutions (such as advanced routing protocols, VPN, firewall configurations).
It Support Specialist (Junior)
By Procom At Calgary, Alberta, Canada
Experience administering systems support for remote sites considered an asset.
Manage troubleshooting and trouble ticket escalation.
Access software updates, drivers, knowledge bases, and “frequently asked questions” resources to aid in problem resolution.
Printing solutions experience on Ricoh, Canon and HP products.
A+ & Network+ certifications required. Cisco, Microsoft, and IT frameworks certifications are an asset.
Knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, SMTP).

Are you looking for an exciting opportunity to use your technical skills to provide IT support to a growing business? We are looking for an experienced Contract IT Support Specialist to join our team and provide exceptional customer service to our clients. You will be responsible for troubleshooting hardware and software issues, installing and configuring new systems, and providing technical support to our customers. If you have a passion for technology and a commitment to providing excellent customer service, we want to hear from you!

Overview:

Contract IT Support Specialists are responsible for providing technical support to clients and customers. They are responsible for troubleshooting hardware and software issues, installing and configuring systems, and providing technical advice and assistance. They must have excellent customer service skills and be able to work independently.

How To Become an Contract It Support Specialist:

To become an Contract IT Support Specialist, you will need to have a degree in computer science or a related field. You should also have experience in the IT field, such as working as a help desk technician or network administrator. Additionally, you should have excellent customer service skills and be able to work independently.

Contract It Support Specialist Skills:

• Technical expertise in hardware and software
• Excellent customer service skills
• Ability to troubleshoot and diagnose technical issues
• Ability to install and configure systems
• Knowledge of network protocols and security
• Ability to work independently
• Excellent communication and interpersonal skills

What is Contract It Support Specialist Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network protocols and security
• Knowledge of operating systems
• Knowledge of customer service principles
• Knowledge of troubleshooting techniques
• Knowledge of computer networking

What is Contract It Support Specialist Responsibilities?

• Provide technical support to clients and customers
• Troubleshoot hardware and software issues
• Install and configure systems
• Provide technical advice and assistance
• Monitor system performance
• Maintain system documentation
• Respond to customer inquiries

What is Contract It Support Specialist Experience?

• Previous experience in the IT field
• Experience working as a help desk technician or network administrator
• Experience with customer service
• Experience troubleshooting hardware and software issues
• Experience installing and configuring systems

What is Contract It Support Specialist Qualifications?

• Degree in computer science or a related field
• Certification in IT support
• Knowledge of computer hardware and software
• Knowledge of network protocols and security
• Knowledge of operating systems
• Excellent customer service skills

Contract It Support Specialist Education:

• Bachelor’s degree in computer science or a related field
• Certification in IT support
• Training in customer service
• Training in troubleshooting hardware and software issues
• Training in installing and configuring systems
What tools help Contract It Support Specialist work better?
• Remote desktop software: Remote desktop software allows IT support specialists to access and control a customer’s computer remotely. This can be used to troubleshoot and diagnose technical issues.
• Network monitoring software: Network monitoring software allows IT support specialists to monitor the performance of a customer’s network and identify any potential issues.
• Help desk software: Help desk software allows IT support specialists to track customer inquiries and provide timely responses.
Good tips to help Contract It Support Specialist do more effectively?
• Stay organized: IT support specialists should stay organized and keep track of customer inquiries and requests.
• Be proactive: IT support specialists should be proactive and anticipate potential issues before they arise.
• Listen to customers: IT support specialists should listen to customers and understand their needs in order to provide the best possible service.
• Stay up to date: IT support specialists should stay up to date on the latest technologies and trends in order to provide the best possible service.
Common Contract It Support Specialist interview questions?
• What experience do you have in IT support?
• What is your experience with customer service?
• How do you troubleshoot hardware and software issues?
• How do you install and configure systems?
• What network protocols and security do you have experience with?
• What tools do you use to monitor system performance?
• How do you respond to customer inquiries?