Proposition And Partnership Manager (5 Months Contract)

Opening up a world of opportunity.
We're a financial services organization serving more than 39 million customers across the globe through our Wealth & Personal Banking, Commercial Banking and Global Banking & Markets businesses.
We’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of new opportunities for our customers, our people and our communities.
Wealth and Personal Banking
We help clients to manage, protect and grow their wealth. We offer a range of services from personal banking, mortgages and loans to investment, savings and wealth management products. Our international network and breadth of expertise enables us to support individuals, families, business owners, investors and entrepreneurs around the world.
About The Role
As the Small Business Proposition and Partnership Manager, you will focus on initiatives that help to grow the small business division while improving the overall experience for customers and employees. The Small Business Proposition team in HSBC Bank Canada sets the strategy for the overall small business division and interacts with a number of different stakeholders to ensure the business runs smoothly.
Responsibilities

• Identifying process inefficiencies which create a negative client and staff experience.
• Monitoring and analyzing the performance of existing propositions, products, and partnerships, and making recommendations for improvements or changes as necessary.
• Identifying and developing new propositions, products, and partnerships that support the division's growth objectives.
• Developing and executing the small business division's growth strategy in alignment with the bank's overall global strategy.
• Analyze customer insight data to develop strategies for growth and retention of the small business division.

Requirements

• Proficiency in Microsoft Office, Excel, PowerPoint
• A deep understanding of the small business market and customer needs.
• Experience with SAS programming language for analytics work is an asset.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders.
• Strong analytical skills, with the ability to conduct market research, develop business cases, and evaluate financial models.
• A proven track record of developing and executing successful growth strategies.
• At least 5 years of experience in strategy development, project management, and/or partnership development, preferably in the financial services industry or a related field.
• A bachelor's degree in business, economics, or a related field.
• A results-oriented mindset, with the ability to prioritize and manage multiple initiatives simultaneously.
• Strong leadership and team management skills, with the ability to collaborate effectively with cross-functional teams.
• Knowledge of Canadian banking regulations and policies is an asset.

HSBC Proud
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
We encourage all Black people, Indigenous People of Canada and people with disabilities to self-identify in their applications. Please contact our Canada Careers mailbox ([email protected]) with any additional inquiries or for support and reasonable accommodations during the selection process.
If this is not the ideal role for you, we invite you to sign up here to our Talent Community so we can update you about job opportunities and career events in your area of interest. We are always looking for people with purpose and ambition who can help build the bank for the future.