Hands-On Galleries Facilitator (12-Month Contract)

Are you passionate about culture, the arts, natural history, and science? Are you keen on how these elements aesthetically come together to tell the many stories of humanity? Join our team at ROM and consider a fulfilling career as a Hands-on Galleries Facilitator.
POSITION SUMMARY:
Royal Ontario Museum (ROM) is currently seeking two enthusiastic individuals for temporary part-time positions in our ROM Hands-on Galleries (Hands-on Biodiversity, Schad Gallery, and WonderWorks). We are looking for individuals who are friendly, resourceful, and dedicated to providing exceptional assistance to our museum visitors.
As part of our team, you will have the exciting opportunity to help museum visitors explore the fascinating world of plants and animals, showcasing their incredible diversity and natural interdependence. We are looking for candidates who are not only passionate about culture, the arts, natural history, and science but also skilled in the art of storytelling to create engaging and educational experiences for visitors of all ages, abilities, and communities.
Please be aware that this position requires flexibility in your schedule, including availability for evening, weekend, and holiday shifts.
RESPONSIBILITIES:
Facilitation and Educational Development

• Proficiently utilize and stay current with digital, audio, and visual technologies, including equipment/tools and applications/platforms.
• Engage visitors in hands-on experiential learning using a deep understanding of educational pedagogies.
• Conduct research to develop innovative activities and resources that enhance visitor learning experiences.
• Stay updated on educational pedagogies, gallery content, programming, and policies and adapt as necessary.

Volunteer Support and Training

• Train and mentor volunteers in effective educational pedagogies, exemplary facilitation skills, and exceptional customer service.
• Create and implement activities and resources that facilitate ongoing learning and growth among volunteers.
• Foster the development of volunteer knowledge, skills, and abilities through modeling, encouragement, observation, and constructive feedback.

Gallery Operations and Safety

• Ensure adherence to Galleries policies, regulations, and guidelines, including conflict resolution with visitors, volunteers, and staff.
• Respond promptly to urgent situations, following established ROM protocols.
• Handle artifacts/objects/specimens and digital/audio/visual equipment/tools with utmost care and safety.
• Execute operational tasks as directed by the Gallery Coordinator or alternate personnel.
• Perform any other relevant duties as needed to support the overall functioning of the gallery.
• Provide educational and technical support to internal and external partners when required.

QUALIFICATIONS:

• Minimum of one (1) year of direct experience working with children, youth, families, and volunteers in formal or informal educational settings, demonstrating the ability to effectively engage the public through interactive activities.
• Completion of at least two (2) years of post-secondary education in a field related to education, natural history, world cultures, or an equivalent combination of education and relevant experience.
• Experience working with digital, audio, and visual technologies in an educational context.
• Oral fluency in French is considered an asset.
• Proven ability to take initiative, work both independently and collaboratively, and adapt effectively within a dynamic and ever-changing environment.
• Strong communication, interpersonal, and conflict resolution skills, coupled with a positive and encouraging attitude.

Salary and Terms of Employment
START DATE: October 2, 2023
OPEN DATE: September 7, 2023
CLOSE DATE: September 15, 2023
STATUS: Part-time Contract
EMPLOYEE GROUP: OPSEU Local 543
HOURLY RATE: $23.64 - 27.01
SCHEDULE: up to 24 hours weekly
PROBATIONARY PERIOD: 420 hours or six (6) months
LOCATION (onsite/hybrid): Toronto, ON
Diversity Statement
At ROM, we consider equity, diversity, and inclusion foundational to our institutional success. We seek to foster a workplace that reflects the diversity of the city and province in which we are located and welcome all qualified and experienced candidates to apply, regardless of their gender, age, sex, race, religion, ethnicity, ability, sexual orientation, or gender identity.
Accessibility Statement
ROM is committed to fair and accessible employment practices. Upon request, suitable accommodations are available under the Accessibility for Ontarians with Disability Act (AODA) to applicants invited to an interview.
COVID Statement
Royal Ontario Museum recognizes its heightened duty to protect employees from health and safety risks during the current pandemic. As such, an offer of employment shall be conditional on proof of complete COVID-19 vaccination with a vaccine series approved by Health Canada or the World Health Organization.
Only candidates selected for an interview will be contacted. The selected candidate will be required to participate in a Criminal Background Check.