Program Manager/Banking Experience

On behalf of our client in the Government Services Sector, PROCOM is looking for a Program Manager/Banking Experience
Program Manager/Banking Experience –

• Knowledge Transfer Plan
• Build and maintain relationships with clients, vendors, and delivery partners to mitigate risks and remove barriers, in support of successful implementation
• Knowledge Transfer activities will commence 5 months prior to the end of contract
• Lead and manage a cross-functional team in the delivery of a modern, integrated payment processing, imaging, and data capture solution
• Job Shadowing (Jan 2024 – March 2024) Provide “over the shoulder” KT to FTE (Jason
• Post Implementation Program Strategy Transition Support
• Official Documentation KT activities being specific to getting documentation finalized, cleaned
• Close out of any outstanding documentation updates
• Collaborate across project workstreams to ensure open and transparent communications, alignment of vision and project goals, and coordinated progress of shared deliverables
• Provide oversight and direction on creation and presentation of executive level materials including for example options analysis, status reports, briefing and decision notes
• Daily, Weekly, Monthly Program Management
• Promote a values-based and inclusive team through employee engagement, communicating deliverables, setting, and evaluating performance standards, and promptly addressing performance and employee relations matters
• Support Jason Manders during their initial 2 weeks of work as prime on the role
• Up, and formalized for use by other parties
• Documentation activities are expected to be an ongoing effort during the contract, with the final
• Champion a respectful work environment across a diverse team that includes Cluster staff, clients, vendors, and delivery partners
• Implementation be shared with Sr. Manager Melinda Cartwright
• Manders) to include:
• Coordinate and provide input to the development, tracking, and reporting of project financial forecasts in alignment with approved project budget
• Identify staffing needs and opportunities, work with Senior Manager to inform resource planning and communicating deliverables
• Documentation (Oct. 2023 through March.2024)
• All Program related documents pertinent to ongoing program management for RIDE post

Program Manager/Banking Experience – Mandatory Skills

• Provide coaching and mentor staff in support of their project objectives.
• Maintain open and transparent lines of communication with internal and external partners and stakeholders
• Ability to present and obtain approval for complex solution options
• Relationship Management:(25%)
• Analyze and evaluate key technical, financial, and business impacts of proposed technology solutions and approaches on other areas, ministries, and the IT industry
• You have proven skills in assessing, identifying, and recommending technology options that meet client needs and align with organizational strategic goals including the Digital First strategy and Technology Roadmap Investment Planning
• Assess project progress, priorities, and risks to develop mitigation strategies
• Communication: (10%)
• Coordinate project consultation and advisory meetings with external and internal stakeholders, partners, and consultants
• Critical Thinking:(25%)
• Engage appropriate stakeholders in decisions that impact them to gain consensus and buy in to change
• Proven ability to manage all phases of large-scale project delivery including analysis, design, implementation, and testing in a multi-platform environment
• You demonstrate, model, and hold others accountable for behaviour that is in alignment with a respectful workplace
• Implement industry best practices i.e., Digital Business Modeling, Agile Development, Architecture, Integration, Quality Assurance, Project Management and System Operations
• Oversee discussions and stakeholder consultations to validate needs and translate requirements into technical solutions
• Planning and Execution: (25%)
• Manage and lead teams by communicating values, strategies, expectations, and promote an engaged and inclusive environment
• You are knowledgeable in project management principles and methodologies
• Leverage negotiation skills to influence outcomes and navigate conflict
• Leadership: (15%)
• You have proven experience tailoring communications to specific audience including staff, clients, partners, vendors, and executives
• Exercise discretion and independent judgement to determine and manage work activities
• Ensure project delivery meets quality standards, schedule, and approved budget, while addressing changing or conflicting requirements
• Proven ability to build and maintain relationships built on trust, respect, and a willingness to work collaboratively toward shared interests
• You are accountable for commitments and effectively manage expectations.

Program Manager/Banking Experience - Assignment Start Date ASAP – 10 months to start
Program Manager/Banking Experience - Assignment Location Toronto, ON – Work Hybrid