Manager, Mobile Experience Jobs

Samsung and OSL have partnered to drive focused growth across Canada in a variety of avenues. We’re looking for a Manager, Mobile Experience (MX), to join our team in support of our vision to take experiential retail to the next level.

The Position:

The Manager, Mobile (MX) Retail Experience in conjunction with the Director of Retail Experience, will be responsible for developing and executing the in-store visual merchandising strategy for both of Samsung’s Mobile Experience (MX) division.

The Manager (MX) Retail Experience will be responsible for developing and executing Samsung’s visual merchandising strategy and in-store launch plans to support new product introductions that happen throughout the year. This position plays a critical part in Samsung’s go-to-market planning process to ensure that launch day retail readiness KPI’s are achieved.

In addition to supporting new product launches, this individual will also drive the development & execution of strategic channel investments and special projects within our Samsung Experience Stores (IE. Shop-in-shop, table display/fixture, fixture retrofits/refresh, POP signage) and be the main point of contact within the organization regarding device demo retail modes, and retail security solutions.

The ideal candidate will be responsible for managing a multi-million-dollar budget and all facets of Samsung’s financial approval process and will need to establish and maintain effective working relationships with product management teams, sales teams, national retail, carrier teams and Samsung Store team along with the HQ retail marketing team.

Retail Project Management: 70%

• Serve as primary contact with our national retail and carrier partners in relation to retail merchandising
• Lead the development, execution, and management of all Samsung branded owned/managed fixtures in Canada to support new product launches.
• Brief and direct agencies & vendors of record to create merchandising POP & display refreshes
• Collaborate with marcom to develop an integrated communication plan to deliver a consistent brand and product message for all shops, fixtures, displays and POP
• Lead channel specific retail investments from design concept to execution in-store (Shop-in-shops, display fixtures)
• Act as subject matter expert on retail demo modes, retail device security solutions
• Liaise with HQ and/or NAHQ to source/acquire retail merchandising materials/assets
• Work with Field Marketing Team to share launch plans and ensure understanding of merchandising solutions
• Main point of contact to manage product demo device/mock deployment for launch and PIC to manage questions/inquiries on national display coverage, YoY Benchmarking and launch reporting.
• Review execution results to ensure deficiencies are remedied quickly and ROI targets are achieved

Financial Management: 30%

• Manage monthly budget forecasting and cheque book accruals
• Estimate scope of work, prepares project budgets (RFQ), create planned proposals (PP), execution orders (EO) and the procurement requirements through BQMS of vendor selection, bid/quote review, contract management and purchase order issue

Who we’re looking for:

• 5+ years of experience in retail
• Microsoft Office Suite of PC software applications experience with Excel, Word, and PowerPoint presentation skills
• Proven record of managing multi-million-dollar retail projects with full budget accountability
• Working knowledge of the consumer electronics industry
• Ability to develop and deliver compelling presentations using a variety of methods
• Bachelor’s Degree, preferably in Business from an accredited college or university

What’s in it for you:

• Working within one of Canada’s Best Managed Companies
• Training and development opportunities to grow your career
• Competitive base salary plus bonuses and other perks
• Comprehensive benefits
• Generous bonus structure
• A supportive workplace culture and work environment
• Vacation plus additional flex days

If this sounds like you and you’re excited to be a member of our team, please apply now.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.