Consumer Area L&D Manager(Canada–Toronto,Ontario)

Description & Requirements

WestRock (NYSE :WRK) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to more fiber-based packaging forward.

Job Summary

The Area Manager, Learning & Development will partner with the Division & Enterprise Ops, L&D Team and the greater Talent Management COE to support implementation of the L&D Framework, Systems and Tools across multiple sites & with multiple site leadership teams. The role is responsible for ensuring that each site drives common learning systems, processes and training standards through team members and leaders that support floor OJT training, or training processes from their role. The Area L&D leader will be the key partner with the site ensuring that Orientation, Onboarding, Job Certification and Development processes are continuously improving year over year. This team member will need to work closely with floor OJT Trainers and SME’s to support knowledge building and will help improve learning solutions with those team members as needed. They will also be the lead admin for the LMS System & support other admins that help manage the system processes day to day.

Major Job Responsibilities

• Responsible to implement trainer development process and teams to ensure the best trainers are utilized during the training process.
• Responsible to administer the Cornerstone Learning Management System – Able to build, track and assign local training,
• Responsible to ensure training documentation is stored, linked, and utilized as a part of the training process in a systemic way.
• Additional duties as assigned.
• Responsible to support content/learning solution creation with SME’s
• Key owners to ensure orientation and onboarding processes are effective & the employee experience is well received at their sites.
• Responsible to partner with local operations team to build out and implement on the job training for critical roles
• Responsible to implement, manage and improve site training processes in partnership with site leadership & floor trainers.
• Key partner to safety and quality leader ensuring that all required compliance trainings are tracked locally and refreshed as needed.

What You Need To Succeed

Critical Skills/Capabilities:

• Influence: Able to partner and build relationships to influence teams to work together, share best practice and develop and drive effective training for operations teams
• Communication: willingness to work on the floor and in a heavy manufacturing world to ensure we can document and teach critical work processes
• Growth and Results Oriented: Results oriented person that looks for constant ways to improve.
• Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work
• Accountability: Holds self and others responsible for actions and results.
• Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR’s and leading people or teams. (self-awareness)
• Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/or when to seek additional input, and drive for consensus.

Technical Skills

• Knowledge of Learning Management Systems
• Learning & Training Experience – Prefer 3-5 years
• Prefer industry knowledge, or experience in manufacturing.
• Microsoft Office – Word, Excel, Outlook, PowerPoint, Forms
• Industry knowledge

Others Qualification

• Facilitation/Presentation Skills
• Partnering
• Influencing

What We Offer

• An attractive salary reflecting skills, competencies, and potential.
• Corporate culture based on integrity, respect, accountability, and excellence.
• Comprehensive training with numerous learning and development opportunities
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

WestRock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. WestRock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.