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Business Analyst - D Ottawa
Company | RedMane Technology LLC |
Address | Ottawa, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting |
Expires | 2023-08-25 |
Posted at | 9 months ago |
Business Analyst '2013 Ottawa
- Support team members through the development and testing of functional designs.
- Experience in planning and leading JAD sessions and creating design documents
- Provide status reporting, quality assurance monitoring and ensure adherence to procedures
- Participate in and lead systems analysis and gap analysis.
- Application Support: Triage issues and provide fixes where possible. If requiring escalation, provide feedback to Operations and Product groups. Accountable for each application environment. Assess customer feedback and make necessary improvements. Looking for patterns and make recommendations about how to improve product and services. Work with product and operations teams to bring improvements to bring to client.
- Configuration Management: Coordination of client environments with mCase builds and patches.
- Testing & Deployment: Test integrated software (SIT, UAT, Performance, etc.). Plan and support deployments to all client environments. Provide information and training support for clients as part of rollouts.
- A collaborative spirit, a team orientation, and a willingness and desire to contribute to the success of others.
- A strong ethical foundation, capable of thriving in an environment and culture where honesty, integrity, and accountability are core values.
- A flexible work environment that includes hybridized locations and schedules with frequently catered lunches in the office.
- Market based compensation with a full range of benefits including medical, dental, vision, RRSP short and long-term disability insurance, etc.
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