Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
- Consumer Clarity Product Manager
- Contact Centre Manager
- Consumer Experience Manager
- Consumer Insights Manager
- Contact Center Support Engineer
- Directeur Centres Commerciaux
- Consumer Insights And Analytics Manager
- Consumer Product Strategy Manager
- Consumer Events Operations Manager
- Senior Consumer Product Manager
Some similar recruitments
Fashion Associate, Reitmans, Guelph Smart Centres
Recruited by Reitmans Canada Ltée/Ltd 8 months ago
Address Guelph, Ontario, Canada
Associate Manager, Consumer Marketing Operations, Mississauga, Ontario
Recruited by Bridgestone Americas 8 months ago
Address Mississauga, Ontario, Canada
Family Services Contact Centre Agent 1 (Ref: 78377)
Recruited by HM Prison and Probation Service 8 months ago
Address Prince Edward County, Ontario, Canada
Fashion Associate, Penningtons - Smart Centres Gander
Recruited by Reitmans Canada Ltée/Ltd 9 months ago
Address Gander, Newfoundland and Labrador, Canada
Manager, Consumer Insights And Analytics
Recruited by Woodbine Entertainment 9 months ago
Address Etobicoke, Ontario, Canada
Consumer Area L&D Manager(Canada–Toronto,Ontario)
Recruited by WestRock Company 9 months ago
Address Mississauga, Ontario, Canada
Store Manager - Reitmans Smart Centres Oakville
Recruited by Reitmans Canada Ltée/Ltd 9 months ago
Address Oakville, Ontario, Canada
Sales Strategy Manager - Consumer Goods (Oakville)
Recruited by Essity 9 months ago
Address Oakville, Ontario, Canada
Manager, Contact Centre Infrastructure
Recruited by Randstad Canada 9 months ago
Address Markham, Ontario, Canada
Connections Contact Centre Rep (Hybrid: Thorold, On)
Recruited by Enbridge 9 months ago
Address Thorold, Ontario, Canada
Associate Manager, Consumer Marketing Operations
Recruited by Bridgestone Americas 9 months ago
Address Mississauga, Ontario, Canada
Manager, Consumer Research And Insights
Recruited by M&M Food Market 10 months ago
Address Mississauga, Ontario, Canada
Consumer Insights Analyst Jobs
Recruited by Trophy Foods Inc. 10 months ago
Address Mississauga, Ontario, Canada
Product Experience Manager Jobs
Recruited by John Brooks Company Limited 10 months ago
Address Mississauga, Ontario, Canada
Store Manager, Penningtons - Smart Centres Guelph
Recruited by Reitmans Canada Ltée/Ltd 10 months ago
Address Guelph, Ontario, Canada
Business Insights Manager Jobs
Recruited by AstraZeneca 10 months ago
Address Mississauga, Ontario, Canada
Assistant Store Manager, Reitmans - Meadowlands Centres
Recruited by Reitmans Canada Ltée/Ltd 10 months ago
Address Hamilton, Ontario, Canada
Assistant Store Manager, Reitmans - Smart Centres Guelph
Recruited by Reitmans Canada Ltée/Ltd 10 months ago
Address Guelph, Ontario, Canada
Business Insights & Analytics Manager
Recruited by General Motors 10 months ago
Address Oshawa, Ontario, Canada
Manager, Mobile Experience Jobs
Recruited by OSL Retail Services 11 months ago
Address Mississauga, Ontario, Canada
Contact Center Quality Auditor
Recruited by HomeSafe Alliance 11 months ago
Address St Thomas, Ontario, Canada
Finance Center Of Excellence - Analytics & Insights
Recruited by Roche 11 months ago
Address Mississauga, Ontario, Canada
Contact Center Performance Analyst
Recruited by HomeSafe Alliance 11 months ago
Address St Thomas, Ontario, Canada
Order Experience Manager Jobs
Recruited by dbrand 11 months ago
Address Mississauga, Ontario, Canada
Supervisor, Contact Center Operations
Recruited by Element Fleet Management 11 months ago
Address Mississauga, Ontario, Canada
Consumer Affairs Representative Jobs
Recruited by Skechers 11 months ago
Address Mississauga, Ontario, Canada
Contact Center Trainer Jobs
Recruited by HomeSafe Alliance 11 months ago
Address St Thomas, Ontario, Canada
Manager - Consumer Product Support
Recruited by CARFAX 11 months ago
Address London, Ontario, Canada
Contact Center Culture Manager
Recruited by HomeSafe Alliance 11 months ago
Address St Thomas, Ontario, Canada
Contact Center Training Manager
Recruited by HomeSafe Alliance 11 months ago
Address St Thomas, Ontario, Canada
Designer - Consumer Product
Recruited by Huawei Technologies Canada Co., Ltd. 1 year ago
Address Markham, Ontario, Canada
Contact Centre Agent - Seasonal - Part Time
Recruited by Blue Mountain Resort 1 year ago
Address The Blue Mountains, Ontario, Canada
Contact Centre Agent - Seasonal - Full Time
Recruited by Blue Mountain Resort 1 year ago
Address The Blue Mountains, Ontario, Canada
Technical Project Manager – Contact Center
Recruited by W3Global 1 year ago
Address Brampton, Ontario, Canada
Manager, Contact Centres And Consumer Support
Company | Nissan Motor Corporation |
Address | Mississauga, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Motor Vehicle Manufacturing |
Expires | 2023-10-06 |
Posted at | 8 months ago |
With a focus on Mobility, Operational Excellence, Value to our Customers and the Electrification of vehicles, you can expect to be part of something exciting. From the sleek design of our vehicles to the unique opportunities we offer around the globe, Nissan exemplifies ingenuity in everything we do. Our people are what drive the business forward.
- Foster and develop strategic relationships with vendor & internal (CAN & US) partners, in order to create strong functional linkages between business units and customer support, to better service our customers' needs
- Oversee operational reporting, establishing the measurement of operations of the contact centers and consumer affairs activities; automate where possible, providing critical insights and direct improvement.
- Review future state of customer experience via the contact centres, providing recommendations for change and proactively supporting continuous improvement initiatives
- Ensure that all business/budget/customer satisfaction targets and quality standards are met with operational excellence, implement change as necessary, and escalate through the proper channels as required
- Manage the strategy and program execution for NCI Contact Centres; working with various vendors, including auxiliary vendors, supporting operations such as QA Goodwill, Field Support, Salesforce (CRM), Social media, Digital Marketing, etc.
- Lead the Consumer Support department and National Consumer Affairs Senior Planner (aka Consumer Affairs Ops Manager, "CAOM") in the successful attainment of Consumer Support KPI's and operations, ensuring the prompt and appropriate actions are taken
- Superior computer skills using MS OFFICE Suite (Word, Excel, PowerPoint), as well mainframe or other business-unit applications, to resolve complex problems in day-to-day situations; Demonstrated knowledge of Salesforce Service Cloud management & utilization strongly preferred
- Minimum 7-10 years experience in call center operations including experience running a call center and/or directly managing a call center vendor; knowledge of Automotive industry is preferred
- Effective and collaborative team player, willing to support colleagues to ensure the meeting of team objectives
- Strong analytical and structured problem solving capabilities; the ideal candidate will have a background in project management, capable of setting priorities, planning, facilitating collaboration, directing activities, and tracking accountability
- Excellent communication skills both verbal and written; ability to work effectively and quickly with excellent attention to detail and accuracy
-
Agente Ou Agent De Prévention De Soir Au Service De La Gestion Des Sentences
By Ministère de la sécurité publique At Montreal, Quebec, Canada 8 months ago
-
Lead Line Cook/Manager On Duty
By Impact Kitchen At Greater Toronto Area, Canada 8 months ago
-
Refinish Tech (Temporary) Jobs
By Boyd Group Services Inc. At Saskatoon, Saskatchewan, Canada 8 months ago
-
Vice President - Treasury
By Boyd Group Services Inc. At Winnipeg, Manitoba, Canada 8 months ago
-
Rock Mechanics Eit Jobs
By WSP in Canada At Greater Sudbury, Ontario, Canada 8 months ago