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Contact Centre Agent - Seasonal - Full Time
Company | Blue Mountain Resort |
Address | The Blue Mountains, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Hospitality |
Expires | 2023-05-27 |
Posted at | 1 year ago |
Seasonal (Seasonal)
- Retail savings at Burton, Columbia, North Face, Red Devil, Hillside, and more!
- Discounted recreation tickets you can share with your friends. Let them enjoy the zip lines, ropes courses and mountain coaster!
- Staff room rates at all our hotels;
- Staff priced meals & Starbucks treats;
- Provide accurate & detailed information and inform callers on resort offerings, inspiring exciting & transformational experiences
- Consistently use the Blue Mountain Resorts sales script while striving to consistently achieve set sales targets while providing exceptional customer service
- Sell and/or reserve bookable activities such as Golf, Snow School and Kids @ Blue offerings to independent travelers and locals
- Participate in staff events to increase knowledge of resort offerings
- Sell and/or reserve lodging for leisure, group and conference guests
- Sell season passes and gift cards
- Stay up-to-date with new and changing information through various resources provided
- Thrives in a sales environment; some previous sales experience an asset
- Previous Contact Centre or Customer Service experience an asset
- Excellent customer service, interpersonal and communication skills
- Articulate, with an excellent command of the English language
- Advanced computer skills: comfortable working with multiple systems and multi-tasking
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