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Customer Service Coordinator, Full Time, Winners/Homesense, Smart Centre Chatham
Company | TJX Canada – Winners, Marshalls, HomeSense |
Address | Chatham, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Retail |
Expires | 2023-09-19 |
Posted at | 8 months ago |
Jenna discovered COLLABORATION working at TJX
- Dedicated training and on-the-job resources to enhance your development
- Associate and Family Assistance Program to support healthy living
- One-of-a-kind, inclusive culture
- Merchandise discount for yourself and eligible family members at all TJX Canada stores
- Benefits that take effect your first day
- Training Associates on how to use registers, equipment, functions performed at the service desk area as well as the policies associated with each service area
- For a closer look into the role, click HERE
- Ensuring accuracy and quality of all service area transactions as well as ensuring all service areas are properly maintained and “ready for business” on a daily basis
- Providing weekly updates on objectives and identifying any issues or opportunities pertaining to customer service, service area compliance and scheduling
- Incorporating sales information to drive sales for given area of responsibility which includes all frontline features, fixtures and jewelry; oversees Fitting Room processes
- Supporting the store management team in the delivery of consistent and high quality customer service for both internal and external customers
- High School education or equivalent experience
- Excellent problem solving and communication skills including verbal, written and active listening
- Exceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs; Strong technical knowledge of register operations
- Minimum 1 to 2 years relevant experience; retail or service industry experience is preferred
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