Retail Customer Service Coordinator Full Time Winners Homesense - Northen Ave Plaza

Beata discovered NEW IDEAS working at TJX.

We believe in championing fresh ideas and great people like Beata who make our merchandising as efficient as possible. In doing so, our customers can enjoy a true ‘treasure hunt’ experience while shopping in our stores. See your ideas come to life here!

What You’ll Discover

Eligible Associates can look forward to:

• Dedicated training and on-the-job resources to enhance your development
• Merchandise discount for yourself and eligible family members at all TJX Canada stores
• Associate and Family Assistance Program to support healthy living
• One-of-a-kind, inclusive culture
• Benefits that take effect your first day

What You’ll Do

It’s safe to say, there’s no shortage of variety in what we do. Here are some key responsibilities of the role:

• Training and development of Associates in merchandise presentation standards and customer service
• Assigning priorities and providing direction and support in the communication to drive sales and improve merchandising processes
• Assisting in coordinating and executing the smooth and timely movement of merchandise from the backroom to the sales floor, while maintaining floor operational standards and merchandise presentation standards
• Providing weekly updates on objectives and identifying any issues or opportunities pertaining to merchandising processes and the sales floor; review weekly merchandise announcements and support in the communication of change to merchandise presentation, fashion trends, ads, events, etc.
• For a closer look into the role, click HERE

What You’ll Need

To begin your career with us, you’ll have:

• High School education or equivalent experience
• Excellent problem solving and communication skills including verbal; written; active listening
• General knowledge of retail operations including an understanding of fashion trends, seasonal events, inventory levels; Exceptional Customer Service skills
• Minimum 1 to 2 years relevant experience; merchandise presentation experience is preferred

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Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, you’ll have the full support of a diverse, close-knit group of people across our Distributions Centres, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different?

Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. For additional assistance please email [email protected]