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Experience Manager Jobs

Program Manager, Practicum & Field Experience
By The University of British Columbia At Greater Vancouver Metropolitan Area, Canada
Possess excellent management and organizational skills.
Develop action plans to strengthen student knowledge and skills prior to a second practicum attempt.
Experience with educational technologies and/or administration would be an asset.
Experience providing mentorship in educational settings. - Ability to create strong networks of K-12 educators and administrators
Coordinate specific accommodations related to practicum with the Teacher Certification Branch and the Center for Accessibility for those candidates requiring those
Meet with individual students in the program to offer career advice and guidance.
Manager, Learning Experience Jobs
By Cumberland College At Nipawin, Saskatchewan, Canada
Competitive compensation and pension plan and comprehensive benefits package.
For a more detailed description of the position and required qualifications, visit www.suncrestcollege.ca.
Closing Date: September 4, 2023
Please send your application, quoting competition #SC 17-2324 to: [email protected].
Redi Mix Experience Jobs
By Kon Krete Redi Mix a division of Rafat Enterprises At Bolton, Ontario, Canada
[Some qualifications you may want to include are Skills, Education, Experience, or Certifications.]
[Be specific when describing each of the responsibilities. Use gender-neutral, inclusive language.]
Example: Determine and develop user requirements for systems in production, to ensure maximum usability
Example: Excellent verbal and written communication skills
Student Experience Manager Jobs
By University of Niagara Falls Canada At Niagara Falls, Ontario, Canada
• Demonstrated organizational and project management skills.
• Knowledge of relevant legal and ethical issues in higher education.
• Plan and coordinate co-curricular activities, events, and programs that enhance the overall student experience.
• Collaborate with various university departments, including admissions, marketing, and career services, to enhance the student experience.
• Previous experience in student affairs, student services, or a related field.
• Excellent interpersonal and communication skills, with the ability to collaborate effectively with diverse stakeholders.
Marketing & Visitor Experience Manager
By Tourism Prince Rupert At Prince Rupert, British Columbia, Canada
Experience with social media management and campaign planning.
Excellent organizational and project management skills; ability to successfully set priorities, develop a work schedule, monitor, and track progress towards goals.
Manages official Visit Prince Rupert social media channels, website blog content production, promotion, and engagement.
Experience in tourism or related marketing institutions/organizations.
Experience with project planning and report writing.
Plans and executes Tourism Prince Rupert’s annual marketing campaign calendar.
Shopping Experience Manager Jobs
By IKEA At Richmond, British Columbia, Canada

WHAT YOU'LL NEED TO HAVE

A DAY IN YOUR LIFE WITH US

Player Experience Insights Manager (Production Manager)
By Ubisoft Montréal At Montreal, Quebec, Canada
Your CV highlighting your education, experience, and skills
Equipped with background in people management (as sole manager or ‘dotted line’).
Collaborate with other expertise teams such as Market Knowledge, Community Development and other expertise in building influential advanced insights;
A solid experience and relevant achievements in conducting mixed method research studies and generating insights by triangulating multiple data sources.
Have a solid knowledge of game development & game design.
Experience conducting research embedded on a game production or product team, ideally in the video game industry.
Manager, Loyalty Experience Jobs
By HomeEquity Bank At Toronto, Ontario, Canada
Excellent client communication and relationship management skills
Experience in financial services is an asset; working knowledge of the mortgage industry preferred
WHY WORK AT HOMEEQUITY BANK?
Lead the collaboration with senior stakeholders and cross-functional teams in developing the Loyalty Experience framework.
Lead the optimization of Client Onboarding Experience
Manages weekly, monthly and quarterly KPI monitoring and reporting; continually evaluate client feedback to understand customer needs and attrition attributes
Product Manager, Admin Experience
By Equinix At Toronto, Ontario, Canada
Own Equinix Metal’s Admin Experience backlog and roadmap, guiding our teams towards a best-in-class experience
Experienced in communicating cross organization with stakeholders of varying degrees of technical acumen
Cloud security related certifications strongly preferred
Drive the Equinix Metal IAM and user access / audit capability set to satisfy our demanding customer base
Partner with Engineering teams to ensure they are building solutions that solve our customers’ (internal and external) respective problems
Understanding and appreciation for the needs of infrastructure and cloud service administrators
Experience & Events Manager Jobs
By CBRE At Toronto, Ontario, Canada
Follow all activity policies and procedures, including all HSE related requirements at all times.
Complete at a satisfactory level all required and assigned HSE training.
Participate in all HSE related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.
Report any condition which you feel could result in an accident or injury and / or stop work if required.
Provide sufficient distraction free time for employees to complete all required HSE training & support the HSE training program implicitly.
Investigate and resolve (if possible) all reported unsafe conditions / acts and communicate results back to the affected stakeholders.
Manager, Global Event Experience
By lululemon At Vancouver, British Columbia, Canada
Proven project management and brand strategy experience
Project Strategy - Accountable for event brief development, channel planning, cross-functional enrollment, ongoing project communication and budget management.
Bachelor’s degree or equivalent work experience is preferred
8-10 years of relevant experience in event planning and production, marketing, public relations or relevant field
Experience working with agencies, ideally with multimillion dollar budgets
Skilled at partnering with creative teams and comfortable writing a creative brief
(Canada) Manager, Workplace Experience
By PointClickCare At Toronto, Ontario, Canada
Demonstrated facilities management experience at a mid to senior level in a large business including experience in supervision and administrative management.
Experienced in working closely with HR and Senior Management teams.
Build & manage the Workplace Experience operations budget.
Work with HR and hiring managers to manage space onboarding & requirements for all new hires.
Vendor management including contract negotiation and selection.
Procurement and management of office equipment.
Product Manager, Core Experience (Contract)
By BetterSleep by Ipnos At Montreal, Quebec, Canada
Super analytical: proven experience in using data and relevant tools for driving critical business outcomes
Excellent organizational and leadership skills, strong attention to detail, able to work independently
Our team is agile and nimble, allowing you to have a huge impact and carve your own path from day one.
Veille concurrentielle : effectuez régulièrement des analyses d'audience et de marché pour maintenir une compréhension concurrentielle des tendances de l'industrie.
Deep understanding of unit/business economics and proven ability to balance business and technical considerations for product decisions
Ability to make quick and effective decisions in a fast-paced environment
Retail & Experience Manager - Sandhill Winery
By Andrew Peller Limited At Kelowna, British Columbia, Canada
2+ years retail or hospitality management experience preferably in a Hospitality/Tourism or luxury retail environment
Education in Business/Marketing or Hospitality/Tourism Management program an asset
Proven people leadership, coaching, listening, communication, supervision, project management, teamwork, and organizational skills
Managing gross margin, operating expenses (including revenue labour spend - via management of staff levels and scheduling)
Provides daily leadership in a Management capacity including;
Property wines / accessories / experiences / Wine Club membership benefits / events
Product Experience Manager Jobs
By John Brooks Company Limited At Mississauga, Ontario, Canada
General understanding of industrial processes and Strong account management capabilities.
Excellent planning, organizational, and time management skills with ownership mindset with a proactive approach.
Manage the development and execution of the Portfolio Marketing Plan in partnership with the Marketing and Sales Management Team.
Expand product knowledge and stay updated on related industries and processes.
Conduct joint calls (face-to-face and virtual) to facilitate knowledge transfer and provide expertise.
Foster cross-functional product awareness and application knowledge among team members.
Senior Developer Experience Manager
By Docker, Inc At Canada
Experience in creating educational programs and materials in a variety of formats like for example webinars
Experience in creating/presenting at podcasts, speaking at conferences or other public venues
Top-notch interpersonal skills and the ability to help all developers
Helped shape the education and outreach efforts of DevRel at Docker
Medical benefits, retirement and holidays vary by country
Ability to travel occasionally to speak or represent Docker at both large industry-wide conferences and smaller regional/local conferences or meetups
Brand Experience Manager - Adidas
By SALT XC At Vancouver, British Columbia, Canada
Support other Brand Experience Reps and the internal adidas Five Ten and TERREX team with event activation as needed
Partner with the sales team to manage point of sales and meet sales KPI’s as determined by internal team
Minimum of 3 years related experience and/or schooling/training in marketing and/or event activation
Ability to exercise independent judgement and decision-making skills
Existing knowledge and passion for outdoor sports, culture, and the broader industry surrounding it
Outdoor Industry experience a plus
Sr Manager Experience Transformation
By BCAA At Burnaby, British Columbia, Canada
Superior leadership and coaching abilities, and understanding and experience in application of change management principles
Partner with key stakeholders to define and apply rigorous prioritization criteria to improve experiences, increase efficiency and maximize business value
Direct the implementation of high impact opportunities for improving the customer experience
Establish key enterprise-wide customer experience metrics to measure success, monitor outcomes and effectively communicate status and progress
Create rigor, discipline, and cadence into the operating plans for prioritizing and delivering on improved experiences for BCAA customers
Experience: 8-10 years of related experience within appropriate business
Account Manager (Amazon Experience Required)
By Remotivate At Toronto, Ontario, Canada
2+ years of management experience. Must have experience with direct reports and management.
Has experience in hiring and performance management, and is able to anticipate the needs of the agency.
Managing up to 10 team members – (Brand Managers/Specialists) and overseeing a segment of the Account Management client portfolio.
Assisting the management of all facets of the Amazon selling platform
High preference for 3 years of agency experience.
Has experience leading a team and helping staff overcome and solve issues.
Product Manager, Admin Experience
By Equinix At Burnaby, British Columbia, Canada
Own Equinix Metal’s Admin Experience backlog and roadmap, guiding our teams towards a best-in-class experience
Experienced in communicating cross organization with stakeholders of varying degrees of technical acumen
Cloud security related certifications strongly preferred
Drive the Equinix Metal IAM and user access / audit capability set to satisfy our demanding customer base
Partner with Engineering teams to ensure they are building solutions that solve our customers’ (internal and external) respective problems
Understanding and appreciation for the needs of infrastructure and cloud service administrators

Are you looking for an exciting role that combines your passion for customer experience with your creative problem-solving skills? We are looking for an Experience Manager to join our team and help us create an exceptional customer experience. You will be responsible for developing and executing strategies to ensure customer satisfaction, while also driving innovation and creating new opportunities. If you are a motivated self-starter with a passion for customer service, this could be the perfect role for you!

Overview Experience Manager is a professional who is responsible for managing the customer experience across all channels. They are responsible for creating and executing strategies to ensure that customers have a positive experience when interacting with the company. They are also responsible for developing customer loyalty and increasing customer satisfaction. Detailed Job Description Experience Managers are responsible for developing and executing strategies to ensure that customers have a positive experience when interacting with the company. This includes developing customer loyalty and increasing customer satisfaction. They are also responsible for analyzing customer feedback, identifying areas of improvement, and developing strategies to address customer needs. They must also be able to identify and implement new technologies and processes to improve customer experience. Experience Manager Job Skills Required
• Excellent communication and interpersonal skills
• Ability to analyze customer feedback and identify areas of improvement
• Ability to develop customer loyalty and increase customer satisfaction
• Knowledge of customer service best practices
• Knowledge of customer experience management tools and technologies
• Ability to develop and execute customer experience strategies
• Ability to identify and implement new technologies and processes to improve customer experience
Experience Manager Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• 5+ years of experience in customer experience management
• Experience with customer service best practices
• Experience with customer experience management tools and technologies
• Knowledge of customer service best practices
• Knowledge of customer experience management tools and technologies
Experience Manager Job Knowledge
• Knowledge of customer service best practices
• Knowledge of customer experience management tools and technologies
• Knowledge of customer segmentation and targeting
• Knowledge of customer journey mapping
• Knowledge of customer analytics and reporting
• Knowledge of customer feedback and survey tools
Experience Manager Job Experience
• 5+ years of experience in customer experience management
• Experience with customer service best practices
• Experience with customer experience management tools and technologies
• Experience with customer segmentation and targeting
• Experience with customer journey mapping
• Experience with customer analytics and reporting
• Experience with customer feedback and survey tools
Experience Manager Job Responsibilities
• Develop and execute customer experience strategies
• Analyze customer feedback and identify areas of improvement
• Develop customer loyalty and increase customer satisfaction
• Identify and implement new technologies and processes to improve customer experience
• Monitor customer experience metrics and KPIs
• Develop customer segmentation and targeting strategies
• Develop customer journey mapping strategies
• Develop customer analytics and reporting strategies
• Develop customer feedback and survey strategies