Experience Enablement Manager Jobs

Proven experience designing and implementing talent management programs, tools and processes including employee engagement and performance management.

Excellent planning, organization and time management skills.

Research and remain current on learning and talent management trends, best practices and emerging technologies to make recommendations for continuous improvement.

Employ structured, best practice methodologies to design and deliver employee education or performance tools to support the launch of talent initiatives.

Establish and manage vendor relationships, holding vendors accountable to performance expectations.

Lead employee experience mapping and other end-user feedback gathering activities to identify and execute process improvements.

Experience or willingness to learn Confluence-like content management systems and Monday.com.

Ability to work independently and take ownership of content organization and management

Develop and manage an Enablement Wiki in a Confluence-style environment to house all content in a logical and scalable way

Coordinate recurring enablement initiatives including New Hire Onboarding, skills and competency trainings, and product curriculum for all GTM departments and teams

Extremely detail oriented and organized, with a strong ability to manage and categorize content.

Strong writing skills (internal communication, DACIs)

30% focus on cross-team collaboration, program management, and coordination to deliver:

25% focus on team management and development:

Experience in Finance Service industry

We’re looking for our next Manager, Digital Enablement & Capabilities. Could It Be You?

What’s it like working as Manager, Digital Enablement & Capabilities at Questrade?

Core Responsibilities As a Team’s Manager

Experience owning and delivering projects; formal project management training or certifications a plus

Work with Knowledge Management to evaluate content and resources to ensure it reflects product changes or launches, and meets audience needs

Exceptional time management skills, ability to effectively prioritize where and how you spend your time

Strong attention to detail, organizational and team management skills

Experience with learning management and content management systems

Engage and implement feedback from enablement partners on deliverables to create enjoyable experiences for learner

General understanding of industrial processes and Strong account management capabilities.

Excellent planning, organizational, and time management skills with ownership mindset with a proactive approach.

Manage the development and execution of the Portfolio Marketing Plan in partnership with the Marketing and Sales Management Team.

Expand product knowledge and stay updated on related industries and processes.

Conduct joint calls (face-to-face and virtual) to facilitate knowledge transfer and provide expertise.

Foster cross-functional product awareness and application knowledge among team members.

Experience in creating educational programs and materials in a variety of formats like for example webinars

Experience in creating/presenting at podcasts, speaking at conferences or other public venues

Top-notch interpersonal skills and the ability to help all developers

Helped shape the education and outreach efforts of DevRel at Docker

Medical benefits, retirement and holidays vary by country

Ability to travel occasionally to speak or represent Docker at both large industry-wide conferences and smaller regional/local conferences or meetups

3–7 years of experience leading enterprise-wide business programs

Proven experience in sales enablement, sales training, or sales operations within a B2B (business-to-business) environment

Experience with Sales and Marketing domain areas strongly preferred (e.g.Sales Operations, Sales, Sales Training, CRM, Sales Portals)

Excellent oral and written communication skills, with the ability to convey complex concepts effectively.

Flexible Working Environment & Work from anywhere program: We acknowledge (now more than ever) the importance of work/life balance.

Work alongside Sales, Marketing, product marketing, Revenue Operations and Leadership to establish Sales and Marketing enablement priorities and project plans

Certification in Project Management (PMP, Prince 2).

Certification in Change management (CCMP, CM2) would be an asset.

Interesting technical work|Great oppporunity to grow your skill set.

Experience delivering complex enterprise-wide IT and ancillary technology implementations, preferably in Manufacturing.

Strong experience starting up brand new manufacturing facilities from the ground up.

Strong experience with IT/OT, MES, PLC, Integration and Cybersecurity Systems.

5+ years of experience in Program Management, Consulting, Human Capital or a Sales related role

Coordinate product training with the support of the product management and the product marketing teams

Minimum of 2 years experience in a Sales, Sales Enablement or Sales Operations position

Experience in creating high quality content and managing training

Experience in the technology / SaaS industry

Knowledge of B2B software sales methodologies

Proven experience delivering dynamic growth plans, creative solutions to challenging situations and can manage multiple priorities effectively

Take on ad-hoc Pan-Newell projects in developing frameworks that benefit from one way of operating requiring one singular infrastructure build

3+ years of relevant experience in the Consumer-Packaged Goods (CPG) industry and/or in an eCommerce, Omnichannel function

Experience with EDI integration, CommerceHub and retailer platforms considered an asset

Digital marketing/content implantation or user experience (Syndication, PIM, DAM, etc.)

Act as a lynch pin between Sales, Segments and eCommerce/Digital Capability teams

Lead the development, execution, and management of all Samsung branded owned/managed fixtures in Canada to support new product launches.

Microsoft Office Suite of PC software applications experience with Excel, Word, and PowerPoint presentation skills

Manager, Mobile (MX) Retail Experience

Manage monthly budget forecasting and cheque book accruals

5+ years of experience in retail

Working knowledge of the consumer electronics industry

Prepare and present Customer Experience results, as well as external third-party research and strategies to Senior Management and internal stakeholders.

Previous experience in Customer Service, with a focus on Escalation Management and Case Resolution.

Develop and manage the Customer Experience strategy for all touchpoints within the VinFast Customer Journey.

Responsible for Social Media Community Management, Social Listening and Reporting

Strong interpersonal skills with ability to communicate and manage well at all levels of the organization.

Ability to organize, multitask, prioritize, and manage shifting responsibilities in a dynamic, cross-functional teamwork environment.

A degree in management, business, operations, or 3 years of experience in a warehouse operations leadership role.

Curious: You’re eager to learn new concepts and master new skills. There’s no tool that’s useless in your arsenal.

Persistent: You’ve never failed. You’ve only experienced speed bumps on your path to success.

Create and realize innovative OX strategies, ensuring dbrand’s unique brand positioning is represented throughout the end-to-end order experience.

Develop, implement and manage all departmental KPIs and metrics, both on an individual and team level.

Own hiring, training, and development for all Order Experience team leads and specialists.

- Manage contract and price negotiations with office venders, services providers

- To serve as the first impression of The Agency Vancouver

- Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands

- Organize and schedule meetings and appointments

- Maintenance office policies as necessary

- Organize office operations and procedures

Provide “White Glove” service and an exceptional experience to our customers and partners through Training and Support.

Creating Certification content on Agility for both our customers and our partners

Have previous experience in building/ creating content such as video and documentation

Excellent content and documentation skills   

Strong written and verbal communications skills  

Ability to work full-time from your remote location, home office  

Strong relationship management skills, with proven experience interacting with a diverse group of technical and non-technical teams

3+ years experience in business development or program management

Experience working with analytics and making data informed decisions

Experience with data pipelines and tooling infrastructure such as Salesforce

The ability to define and prioritize initiatives while working cross-functionally, and manage complex stakeholder relationships

Strong knowledge of the ecommerce landscape as well as Shopify's partner ecosystem

5+ years of experience in product management, with a focus on e-commerce customer experiences.

Define and execute the product roadmap for the app experience, working closely with cross-functional teams to prioritize and deliver impactful improvements.

Design and run A/B tests to validate hypotheses and optimize the app experience.

Experience working cross-functionally with design, engineering, data, and customer support teams.

Strong analytical and problem-solving skills, with a data-driven approach to decision-making.

Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels of the organization.

• 3+ years’ experience in program/project management and building decks/presenting material to senior leaders

• Operational improvements on areas that needs attention – i.e. release management cycles, Contingent workforce program etc.

- emphasis on presentation skills and ability to communicate with leadership

• Strong experience building slide decks in PowerPoint and experience manipulating data in Excel (VLookups, etc.)

• Experience in an Agile environment

• Experience with Visio, Access, Power BI, etc. are strong assets