Business Development Manager, Payments Enablement

About FreshBooks

FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we know that different folks thrive in different working environments: Remote, onsite, and everything in between, you’ll find it with us.

The Opportunity – Business Development Manager, Payments Enablement

You will be a key member of the Business Development team and will work closely with the Director, Business Development to ensure the growth and development of our key payments platform. You are a hunter with a keen eye for analytics and can work with a data set to determine optimal paths forward. You will be a key driver of revenue optimization activities as we continue to scale growth globally. You will work with your peers in Product Development and Marketing to operationalize new lines of growth for FreshBooks, and with Sales to optimize for revenue.

NOTE: This role is hybrid, meaning that the team comes together in the office once per week.

What You'll Do as a Business Development Manager, Payments Enablement

• Payments Education System: Collaborate with training staff to further develop and maintain a robust payments education system. Ensure that it effectively educates employees on payment solutions, industry trends, and best practices.
• Offline-to-Online Payment Conversion: Take the lead in devising strategies to transition offline payment methods, such as checks and cash, to online payments. Implement these plans with measurable goals and track progress to demonstrate tangible results.
• Sales Enablement: Work closely with the sales organization to enhance their understanding of payment solutions, providing them with the necessary knowledge and winning strategies to effectively sell online payment options to small and medium-sized businesses (SMBs).
• Streamline Pricing Programs: Conduct a comprehensive review of existing pricing programs to identify areas for improvement and optimization. Collaborate with cross-functional teams to ensure pricing aligns with market demands and maximizes revenue generation.
• Management Reporting: Provide regular status updates to the management team regarding payments revenue growth, partnership progress, and key initiatives. Offer actionable insights and recommendations to inform strategic decision-making.
• Foster Partnerships: Establish strong relationships with both current and prospective partners. Drive enablement initiatives to ensure partners are equipped to promote and sell payment solutions effectively across sales-assisted and marketing channels.
• Collaborative Coordination: Serve as a liaison between the Payments team, Sales, Finance, and Marketing and coordinate efforts to target specific customer segments and develop revenue-generation initiatives that drive profitability.

What You'll Bring to the Role

• Enthusiasm for payments, and skills in leveraging data-driven insights.
• Exceptional communication skills, enabling you to effectively present and demonstrate FreshBooks while comprehending its value proposition for SMBs seeking streamlined tools and efficient business management.

You'll Stand Out If

• You possess a minimum of five (5) years of experience in Sales Enablement and have successfully collaborated with finance, marketing and sales teams as a cross-functional leader, demonstrating your drive for strategic alignment and delivering impactful enablement initiatives across multiple departments.
• You bring a strong background in Sales or Relationship Management within the Payments industry, with a minimum of three (3) years of experience OR

Our Commitments to You

At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognizes and rewards our full-time employees:

• 🩺 Comprehensive Health and Wellness Benefits. Including retirement savings programs matched to your local office, stock options for every full time employee, generous time off, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits dependent on your region, and more.
• 📚 Perks that Matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.
• 🤗 Supportive Peer Group, Mentors, and Leaders. We care about each other across the organization and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact.
• 🌱Working Environments to Help You Thrive. Beautiful office spaces welcome you in Canada and Mexico, and remote FreshBookers receive a home office credit to set up your home office.
• 🚀 Accelerated growth. 3 week dedicated company onboarding, career development through continuous coaching, training, and learning on the job, and a bi-annual review process.

Closing

Even if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.

FreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.

FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone 416-780-2700 and/or [email protected].