Small, Medium Business Sales Strategy Enablement

In Small, Medium, Corporate (SMC) and Digital Sales, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is on pace to be Microsoft's next $100 billion-dollar business - this is where you come in. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day.
The Small and Medium Business (SMB) and Corporate Breadth (Scale) segment at Microsoft are at the leading edge of our transformation. They’re tremendous growth engines for the company, driven by exponential growth in cloud as well as continued momentum in the traditional on-premises business. Dedicated to bringing the Microsoft cloud to all SMB and Scale Customers worldwide to help them achieve more, these high performing segments deliver compelling Microsoft cloud solutions to millions of customers globally, growing revenue and market share while delivering a high level of customer and partner satisfaction.
This role is flexible in that you can work up to 50% from home.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Responsibilities
Sales Strategy Project/Program Leadership

• Develops, manages, and executes Sales Strategy project(s) as a project/program lead through defining plans, goals, deliverables, feedback, and timing expectations, providing structure and guidance for others. Proactively identifies and address roadblocks. Manages projects independently and/or in collaboration with appropriate stakeholders.

Cross Functional Joint Planning

• Establishes and maintains key points of contact with internal teams (e.g., Finance, Marketing, Engineering, Field Sales). Manages and cultivates relationships with leaders of internal teams. Acts as subject matter expert with business leaders (e.g., Senior Directors, General Manager [GM] level) on a particular area of expertise, leveraging and broadening deep sales/product knowledge and market/solution area awareness for a domain to inform strategic sales planning decisions.

Sales Insights, Readiness, and Activation

• Collaborates with business, platform, and tools experts to provide updates and report key metrics needed to assist sales and partner teams to drive the sales business forward. Addresses any tools, platform, or business escalations when needed. Oversees the tools catalogue and the Microsoft Data Dictionary. Collaborates with key stakeholders across Microsoft (e.g., Marketing & Operations [M&O], Go to Market [GTM], Worldwide Commercial Business [WCB]) to update the platforms and tools. Provides insights into the Sales market, acts as a business conduit to broader internal and external stakeholders and adjusts plans when required to exceed business outcomes. Provides support success measurements based on data from tools and platforms. Communicates with field sales on business updates and plans within multiple regions. Shares best practices with peers.

Sales Landing

• Contributes to landing strategies across various Microsoft sales and planning activities (e.g., Consulting Sales Strategy, Sales Model, Pre-Sales Model, Account and Territory Planning, etc.). Drives product consumptions within specific territories. Collaborates with Field and Corporate leaders to identify planning focus areas and cases for change. Integrates change management communicated by senior level stakeholders. Remains accountable for success of sales landing (i.e., delivering outcomes) to achieve business outcomes through leading, managing, and adjusting plans and plays. Ensures continuous improvement by providing feedback to product team.

Problem Solving and Insights

• Synthesizes findings into insights across sales projects, including implications that inform sales go-to-market objectives. Leverages insights to develop recommendations and seeks to provide thought leadership (e.g., sales trend identification, implications of competitor moves, solution area gaps) around potential future growth opportunities and strategic issues for Microsoft sales processes. Assists with creating frameworks and methodologies to drive problem solving and insights. Manages listening capabilities. Works with support desks and other individuals who field problems to see what is and is not working and developing solutions. Ensures E2E mindset and works across groups to ensure that design doesn’t break. Ensures closed loop from design, landing, and listening capabilities to circle back and improve on program and design.

Sales Market Research and Analysis

• Conducts market-based research by collecting and interpreting information (e.g., product reports, previous sales revenue, geographic sales data, stakeholder feedback, expert calls). Interprets information with guidance from senior colleagues as needed, including researching existing business and identifying new spaces for Microsoft sales strategies. Conducts analyses (e.g., financial modeling, product consumption forecasting) to validate proposed ideas and inform Field Sales and Partner sales strategies. Assists in creating initial framing established by project lead for strategic questions and applies structure to analysis.

Qualifications
Required/Minimum Qualifications

• 3+ years experience in Near Term Strategy (1-2 years out), Management Consulting, or Finance.
• OR equivalent experience.
• Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 4+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field

Additional Or Preferred Qualifications

• Bachelor's Degree in Business, Finance, Economics, Computer Science, or related field AND 6+ years marketing, strategy, sales, program management, project management, business planning, consulting, finance, economics, and/or partner organization experience
• OR equivalent experience.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.