Sales Enablement Specialist Jobs

SysAid is a high-growth SaaS company selling an IT Service Management Platform Powered by AI. The ITSM space is experiencing rapid growth as businesses worldwide accelerate their digital transformation and adopt new technologies and workstyles. SysAid has been recognized in the Gartner Magic Quadrant for ITSM and was awarded the AWS Rising ISV Star Award for 2022.

We have over 4,000 customers in 140 countries. We are deployed in 42 languages and used daily by over 100,000 system administrators. Our software impacts the daily working lives of over 9 million end users.

As the Sales Enablement Manager at SysAid, you’ll have a crucial role in empowering sales leaders and representatives to reach new heights of growth and achievement. You will be the builder of a completely re-invigorated sales enablement program at SysAid and by working collaboratively and leveraging data-driven strategies, you will have the opportunity to unlock unprecedented levels of success for the entire team.

Responsibilities:

Sales Training and Onboarding:

• Collaborate with sales leaders to implement sales training/onboarding and introduce industry best practices where applicable.
• Develop material for sales readiness regarding new product launches.
• Facilitate workshops to equip sales reps with the necessary skills to find success.
• Proactively produce materials and playbooks for effective selling strategies and coordinate with sales leaders to administer the material.

Sales Content Development:

• Develop persuasive sales messaging aligned with customer needs.
• Lead material development for sales events, such as sales kick-off and quarterly sales meetings among other events.
• Collaborate with Sales, Marketing, and Product teams to produce relevant sales materials.
• Maintain and build a centralized repository of sales content.

Sales Process Optimization:

• Own sales career path readiness and development.
• Analyze sales performance data to identify trends and recommend improvements.
• Develop sales process documentation and best practices.

Sales Technology Enablement:

• Stay up-to-date with emerging sales enablement technologies.
• Assess sales technology needs and recommend tools.
• Provide training on sales technology platforms and CRM systems.

Performance Measurement and Analysis:

• Establish KPIs to measure sales enablement success.
• Develop regular reports for data-driven decisions.
• Track sales rep effectiveness metrics.

Requirements:

• Proficiency in sales enablement tools, CRM systems, and productivity software.
• 5+ years experience in a high-performance sales organization in sales, enablement, or learning and development. This includes a minimum of 3 years of experience in direct-to-market, B2B, and tech sales as an individual contributor.
• Experience with content management and learning management systems
• A strong understanding of the sales environment, including sales processes, methodologies, and best practices.
• Previous experience in an SDR or BDR role is preferred.
• Excellent communication and presentation skills, with the ability to convey complex information clearly and concisely.
• Analytical mindset with the ability to use data to drive decision-making.
• Proven track record in building, designing, and iterating on a sales enablement program

What we offer:

• Life, AD&D, and LTD Insurance
• Fully stocked new office/ Fully-loaded kitchen: snacks/fruits/drinks
• Option plan from Day 1
• Competitive compensation package
• Medical, Vision, Dental, and RRSP
• Gender-neutral parental leave