Partner Enablement Manager Jobs

About Shopify
Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. Since 2006, we’ve grown to over 10,000 employees and generated over $496 billion in sales for millions of merchants in 175 countries. Every 28 seconds, an entrepreneur on Shopify makes their first sale.
This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About The Role
Partner Enablement Manager
Partners are the community of people across the world that act as our external sales force, helping merchants discover, choose, build and grow their businesses on Shopify. In the same way that we enable our internal sales team, we need to prepare our partners to make the most of opportunities to talk about how Shopify is innovating and making commerce better for everyone. Enabling partners more effectively will increase merchant acquisition and product adoption around the world.
As Partner Enablement Manager, you will be a conduit and evangelist for all things partner enablement programming and content throughout the rest of the organization to make sure the enormous value of leveraging partners as a multiplier/enhancer for all relevant product launches, announcements, and GTM strategies is well understood. Partners are a potent force multiplier when leveraged correctly, and this requires deep understanding of their ability to sell and implement our product, as well as filling their knowledge gaps with content tailored to their life cycle.
You will ensure partner product enablement across all of our products is consistent with Product Marketing and ensure our partners are aware of any product launches/updates with enough notice to prepare accordingly. You will collaborate with regions to establish an overarching source of truth as it pertains to Partner enablement, allowing regions to leverage what they need for their initiatives.
Key Responsibilities Include:

• Multi-task across simultaneous projects and deadlines, collaborating with appropriate regional and global team members
• Collaborate with Product and Partner Marketing, Go to Market (GTM), Craft Enablement, and other teams to identify and develop enablement curriculum, customized regionally as needed, for various internal and external audiences
• Measure and report on the effectiveness of programs conducted, leveraging available data sources, soliciting feedback from partners and partner facing teams and providing key stakeholders with learnings and feedback themes post-enablement programming
• Ensure alignment of product enablement activities with key internal and external events, such as new product releases, campaigns, and other enablement activities
• Distill large amounts of information across disparate systems to create a cohesive view of the key enablement needs of all partners
• Design and execute product enablement programs to ensure Shopify Partners are equipped with content, resources, tools and training to effectively technically implement all products and features on the Shopify Platform with a strong focus on the Partner Cross-sell/More Shopify initiative currently underway.

Qualifications

• The ability to define and prioritize initiatives while working cross-functionally, and manage complex stakeholder relationships
• A proven history of planning and executing highly dependent strategic initiatives
• Strong relationship management skills, with proven experience interacting with a diverse group of technical and non-technical teams
• A love for storytelling
• Experience with data pipelines and tooling infrastructure such as Salesforce
• Adaptability to a rapidly growing, constantly changing environment
• Strong knowledge of the ecommerce landscape as well as Shopify's partner ecosystem
• 3+ years experience in business development or program management
• Experience working with analytics and making data informed decisions
• A strong understanding of Shopify’s revenue and commercial models