Program Manager Jobs

Chrysalis Youth Homes Inc. is a leading provider of a variety of care services to children and youth with mental health exceptionalities, behavioral challenges, intellectual, and /or developmental delays. We pride ourselves on providing specialized, individualized, nurturing, and stable environments that promote inclusion and offer children and youth a sense of belonging while supporting their development and success in their achievements, goals, and enhanced beliefs in themselves.
Our unique programs, coupled with wraparound clinical support and trauma informed practices, focus on managing and shaping behaviour through utilizing best practices as well as building on the competencies and strengths of children and youth. This is achieved by building trusting relationships, by providing customized support, and by offering dynamic programming to meet the ever-changing needs of the children and youth we serve.
We believe that through a cooperative, consistent and unified approach, the outcomes for those we serve that we serve have a greater chance for success.
Reporting to the Director of Operations, as a CYH Program Manager you will:
· Commit to and demonstrate the Mission, Vision, and Values of Chrysalis Youth Homes.
· Coordinate and oversee the implementation of progressive programming through a
“Strength Based Program Philosophy” to promote positive outcomes that align with the
goals of children/youth.
· Work closely with individuals who have an intellectual disability, families, and community
partners for the provision of quality support and services.
· Manage the operations of multiple programs and service locations for Chrysalis Youth
Homes including internal leadership on Quality Improvement.
· Lead and manage staff teams and provide oversight and management of programs and
services to ensure they meet: Quality assurance measures (QAM), Health and safety
standards, MCCSS and CYFSA legislated requirements.
· Provide direct support to staff teams in facilitating relationships and initiatives to promote a
truly inclusive and participatory community program.
· Provide responsive, motivating leadership to create participatory, outcome directed teams.
· Create and model consistent application of positive behavioral support plans; oversee data
collection and adherence to plans, as appropriate.
· Participate in staff hiring, training, orientation, and evaluating personnel and professional
development.
· Discuss progressive disciplinary measures with staff as needed and document progressive
disciplinary actions in staff files/records.
· Adhere to program budgets and support Senior Management Team in budget
management.
· Assure completion of administrative responsibilities as required by Chrysalis Youth Homes
and the Ministry of Children, Community and Social Services.
· Resolve moderately complex program concerns or issues and develop potential solutions.
· Build rapport with staff colleagues, families, and community representatives to create
opportunities with people to realize their aspirations, form social connections and promote
personal growth.
· Collaborate with Chrysalis Youth Homes’ directors to implement activities that meet and
align with the organization’s strategic direction, quality enhancement initiatives, and
Chrysalis Youth Homes’ policies and procedures.
· Represent Chrysalis Youth Homes in consultation and cooperation with Children's Aid
Society placement teams during placement planning conferences and any other meetings
as directed.
Qualifications:
· Bachelor's degree in child and Youth care or degree (CYC) or the equivalent combination of
education and experience.
· A minimum of 5+ years’ experience in prior management roles that includes leading staff teams and working collaboratively with individuals,
families and community partners.
· A minimum of 5+ years’ experience in working with at-risk children/youth who exhibit
mental health exceptionalities and behavioral disorders in a residential setting and/or child
welfare environment.
· Ability to speak fluent English and demonstrate proficient comprehension and written
communication skills.
· Demonstrated ability to build a supportive, cohesive team.
· Creative and responsive communication and problem-solving skills.
· Demonstrated ability to adapt quickly to change, maintaining and promoting a positive
attitude with self and others.
· Sensitivity and respect for diversity in all areas, including age, culture, and language.
· Ability to adjust work hours to meet program needs and facilitate outcome.
· Valid “G” Class Driver’s License and reliable vehicle is required.
· Vulnerable Sector Background Check (cleared within the last 6 months).
· Extensive knowledge of the requirements under the Quality Assurance Measures Act (QAM)
· Extensive knowledge of the Ministry of Children, Community and Social Services' (MCCSS)
licensing requirements
· MCCSS licensing audit experience
· Must be able to cover any on-call emergency shifts as needed.
Reporting to: The Director of Operations, Chrysalis Youth Homes
Please note that as a condition of employment, the successful applicant must complete and clear a Vulnerable Sector Police Check.
Chrysalis Youth Homes would like to thank all applicants for their interest; however, only those selected for an interview will be contacted. In keeping with our ongoing efforts to present the diversity of the community, we strongly encourage people from diverse groups to apply.
At The Chrysalis Youth Homes, we are committed to a supportive work environment, that reflects the diversity of the population we serve. Diversity and inclusion are a central part of our culture, and we aspire to be a workplace that is respectful to everyone. We are committed to a selection process and work environment that is inclusive and barrier free.