It Project Coordinator Jobs

Our client in Mississauga is looking for a Kanban IT Project Coordinator.

Role

Our client is seeking a highly skilled and motivated professional to join the team as a Kanban IT Project Coordinator. In this role, you will have the opportunity to work alongside the development team, playing a vital role in fielding client and internal development requests.

You will be responsible for overseeing the efficient delivery of services and ensuring that service requests are managed effectively. This is an exciting opportunity to contribute to the success of the organization by ensuring exceptional service delivery and customer satisfaction.

Work Type

• Office Location: Mississauga
• In-Office

Company Culture

You will be working within a rewarding work environment and a positive work culture that fosters opportunities for continuous learning and growth while delivering value to clients. A culture of innovative technology, a fast-paced, dynamic environment, and exciting growth.

Key Responsibilities

• Gather and analyze requirements, ensuring clarity and completeness of requests.
• Build and maintain strong relationships with clients and internal stakeholders, fostering a positive and collaborative working environment.
• Serve as the primary point of contact for all service requests, both from clients and internal teams.
• Proactively identify potential roadblocks or bottlenecks and take appropriate actions to mitigate risks.
• Continuously monitor and optimize the Kanban process to maximize efficiency and productivity.
• Track and report on service delivery metrics, identifying areas for improvement and implementing corrective actions as needed.
• Prioritize and allocate resources effectively to meet service request deadlines and objectives.
• Collaborate with cross-functional teams to define and implement Kanban methodologies for service delivery.
• Oversee the end-to-end process of service delivery, from request intake to final delivery, ensuring efficient and timely completion.
• Maintain a comprehensive view of all service requests, tracking progress and providing regular updates to stakeholders.
• Work closely with stakeholders to manage expectations and ensure alignment with project goals and objectives.

Qualifications And Skills

• Demonstrated ability to thrive in a fast-paced, dynamic environment and deliver results under tight deadlines.
• Proficiency in project management software tools (Jira/Monday.com), PowerPoint, and Excel.
• Bachelor's degree in Computer Science, (Project Management) or equivalent work experience.
• Superb communication and interpersonal skills, with the ability to collaborate with diverse teams and stakeholders.
• Strong understanding of agile principles and practices
• Proven experience in Kanban methodologies and service delivery management, preferably in a technology or software development environment.
• Basic understanding of business processes
• Exceptional problem-solving and analytical abilities, with keen attention to detail.
• Excellent organizational and multitasking skills, with the ability to manage multiple service requests concurrently.
• Experience as a programmer is a plus

Benefits

• Career development opportunities
• Retirement Plan
• Employer-paid Benefits
• Bonus

Salary

• $80-$100K