Hr Analyst Jobs

HR ANALYST

About FreshBooks

FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and our goal is to create connection as a human-first workplace. Our teams have adopted different working environments based on how they collaborate best. Some are fully remote and others are truly hybrid - it all comes down to what's best for the team and for everyone FreshBooks builds for.

The Opportunity - HR ANALYST

As the HR Analyst, you will support a 4E (Exception Employee Experiences Everyday) by providing a high level of customer service to primarily internal customers in a virtual environment in alignment with FreshBooks’ policies and objectives as well as our values, and through a DIBs (Diversity Inclusion and Belonging) lens.

Reporting to the Sr Manager, Talent Operations and Experience, the primary focus of this position is the management and maintenance of the human resource management system (HRMS) in addition to other systems supported by the HR Operations team. This position serves as a main point of contact for HR, ensuring timely and accurate entry of data, data integrity, system training, testing of system changes, report writing and analyzing data flows for process improvement opportunities. The HR Analyst partners with leaders in HR to solve business challenges by leveraging process, technology and systems expertise. This role balances operational support and project work.

What You'll Do as an HR Analyst:

• Produce ongoing and ad hoc reporting of key HR metrics from HR systems (e.g., headcount, attrition)
• Coordinates with global HR team members including Payroll on appropriate personnel and pay changes within HR and ensure data integrity and compliance in all relevant jurisdictions
• Creates guidelines documentation of all system configurations, acts as the data expert for standardization and integration throughout the organization, ability to analyze, recommend and develop reporting
• This position serves as a main point of contact for HR, ensuring timely and accurate entry of data, data integrity, system training, testing of system changes, report writing and analyzing data flows for process improvement opportunities
• The primary focus of this position is the management and maintenance of the human resource management system (HRMS) in addition to other systems supported by the HR Operations team
• The HR Analyst also supports upgrades, patches, testing and other technical projects as assigned
• Manages the data entry and record-keeping of employment data and within HR solutions, maintaining employee records (payroll, time off, benefits, personal information)
• Prepare employee related documentation (e.g employment letters, transfers & promotions etc.) Issue and amend ROEs for Canadian Employees
• Partners with other HR team members to ensure we meet government reporting obligations
• Manage the documentation of business processes to ensure the team develops and implements solutions that meet business needs
• Maintains system security access control by creating roles and granting permission
• Support integration of employee data for employees acquired via periodic M&A activity
• Designs and prepares reports for employee data contained in the HR in response to requests from users within Human Resources and from users in other departments
• Manages all policies, employee acknowledgements, and electronic employee personnel files within HR

What You'll Bring To The Role

• Detail oriented mindset
• Minimum 3-5 years expertise with HR systems (BambooHR preferred)
• Strong experience of Zendesk.
• Proficiency with Office Suite and G-Suite
• Strong analytical skills and a proactive approach to problem solving
• Excellent time management capabilities, including the ability to prioritize tasks
• Excellent communication (written & verbal) and interpersonal skills required
• HR Administration experience

Our Commitments to You

At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognises and rewards our employees:

• 🌱Working Environments to Help You Thrive. Beautiful office spaces welcome you in Canada and Mexico, and those without access to a FreshBooks office receive a home office credit to set up your home office.
• 🚀 Accelerated growth. Comprehensive company onboarding, career development through continuous coaching, training, and learning on the job.
• 📚 Perks that Matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.
• 🩺 Comprehensive Health and Wellness Benefits. Including retirement savings programs matched to your local office, stock options for every full time employee, generous time off, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits dependent on your region, and more.
• 🤗 Supportive Peer Group, Mentors, and Leaders. We care about each other across the organisation and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact.

Closing

Even if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.

FreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.

FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone 416-780-2700 and/or [email protected].