Business Systems Analyst Jobs

We are currently seeking a Business Systems Analyst to join our Digital Experience team.
Participates as an active member of a functional team, applying an advanced level of business and technical expertise to the analysis of complex business problems, and assessment of how automated systems can be implemented to solve them.
We are open to filling this role across Canada, however, please note preference will be given to those that are located in BC or Toronto due to the proximity of our office locations. To be considered for this role, when applying, you must be eligible to work in Canada.
Here’s what would be included as a part of your typical day

1. Business Analysis: Participates as an active member of a functional team, applying an advanced level of business and technical expertise to the analysis of complex business problems and assessment of how automated systems can be implemented to solve them.  Leads translation of conceptual user requirements into functional requirements by creating appropriate documentation such as models, specifications, workflows, diagrams and charts that provide direction to developers, testers and/or the project team.  Applies a variety of techniques to capture and define the client’s business, current state gaps and issues, and emerging business requirements
2. Development: Participates in review of business analysis processes and procedures, and has an active role in development of enhancements to support service optimization. Documents existing business processes, organization structures and architectures in order to define current business activities for the development of procedures and models.
3. Business Automation: Liaises with business groups across the organization to facilitate the planning, design, development, and implementation of new or systems and business processes.  Researches developments and trends in new business systems, technology products or tools; participates in assessing potential value to the organization; and makes related recommendations to supervisor.  Maintain compliance with all audit and risk management requirements and all other internal policies.
4. Project Management: Facilitates project approval process, involving all key stakeholders to establish consensus; and also providing expertise to business case development and presentation efforts.  Supports all stages of the project life cycle, communicating changes, enhancements, and modifications to project managers and business stakeholders, managing risk, and managing/communicating client expectations to the project team.
5. Stakeholder Relationship Management: Participates in orientation and training of end users with respect to new/modified systems.
6. Team Support: Participates in regular department meetings to discuss current activities and provide an advanced level of input and expertise on problems and issues.  Provides input to reports regarding status of assignments, ensuring supervisor is alerted to any related issues or concerns.  Maintain a professional standard of conduct at all times while promoting a positive image of the organization.

Required Skills, Experience & Qualifications

• Advanced communication and interpersonal skills to facilitate consensus building on business/technical requirements and solutions through collaboration with multiple stakeholders
• Solid understanding of business functions across the organization
• Solid research, analytical, and problem solving skills to actively participate in development of complex business solutions
• Solid organizational skills to carry out assignments to meet business requirements and deadlines
• Bachelor in IT or an equivalent stream required
• 3 years of related IT experience or an equivalent combination of education and experience required
• Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.
• Advanced knowledge of the concepts, theories, practices and techniques of the information technology field, with emphasis on business systems analysis
• Advanced technical knowledge and skills to provide expertise to business systems analysis, and understand the relevant programming language, products and tools
• Advanced understanding of the project management cycle to provide input at key intervals, and to manage client expectations throughout the life of each project

Why work for us?
We offer a total rewards package that recognizes the meaningful work you do to support our members and our communities, which includes:

• Flexible benefits as well as support for retirement benefits
• Vacation time, a flexible “Day4U” and the option to purchase up to five additional vacation days
• A competitive base salary plus performance-based incentive compensation
• Annual merit pay increases
• Other financial perks such as our Employee Banking Advantages which includes waived or reduced financial service fees, reduced rates on personal loans, mortgages and no-interest loans on lifestyle-related items that promote health, wellness, learning and business aptitude

In addition, you can enjoy socially conscious perks, like three paid days off every year, to volunteer for causes you care about.
What’s your place in the First West story?  Apply now and let’s find out together!
First West regrets that only candidates selected for an interview will be contacted.
Diversity & Inclusion:
First West Credit Union is committed to diversity and inclusion. Our goal is to create an inclusive, accessible environment for our candidates and employees that reflects the communities in which we operate. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, accessible meeting rooms or other types of accommodation), please let us know and we will work with you to meet your needs.