Business Analyst - Consumer Business Intelligence

Req Id: 412690
At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we’re revolutionizing how Canadians communicate.
If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the Bell team.
Introduction
The Consumer BI team primes all business intelligence and database marketing activities for the Bell Residential Services organization.
IMSBI is supported by close to 125 experienced professionals in their area of expertise and regroups four functional areas: Campaign database management, Infrastructure, targeted marketing campaign development and Reporting.
Consumer BI works in partnership with the marketing and marketing communication teams to provide insight into our customer base and build impactful marketing campaigns by providing the required targeted customers data/lists or reporting for the various marketing tactics.
The Consumer BI team is looking for a Business Analyst to support marketing activities.
Key Responsibilities
The Business Analyst will be responsible to analyze business requirements and transform business needs into solutions. The Business Analyst will work very closely with business stakeholders and project team to deliver new solution as well as to improve current processes.

• Work with stakeholders to define business scope.
• Assist with CR management.
• Manage multiple concurrent projects and priorities.
• Document and supervise processes implementation.
• Define overall testing strategies and provide support all levels of testing and defect resolution.
• Define and deliver business requirements by leading working sessions.
• Analyze and synthesize information provided by stakeholders.
• Work closely with project team and coordinate activities related to design and development.

Essential Competencies

• Ability to analyse large data sets on various database environments;
• Ability to dispute the status quo and propose new solutions
• Excellent analytical and organizational skills.
• Ability to work with large and complex data sets; Understand database systems and data models, and create data flow diagrams
• Ability to work on his/her own, with a minimum of supervision within a dynamic environment;
• Solid experience with Teradata, Oracle and SAS; tools and products;
• 3-5 years in a Business Analyst role;
• Experience with Unica Campaign;
• Experience working with telecom data;
• Ability to work closely with business stakeholders to understand requirements and deliver expected solution;
• Ability to write, review and understand business documents (BRD, SRS);
• Strong communication skills and ability to work with people with various skills (technical and non technical)

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Adequate knowledge of French is required for positions in Quebec.
Additional Information
Position Type: ManagementJob Status: Regular - Full TimeJob Location: Canada : Quebec : MontrealFlexible work profile : Mobile
Application Deadline: 01/17/2023
All team members are expected to reside in Canada and within a reasonable commuting distance from their work location to ensure that they are able to come to the office as required, whether the visit is planned or unplanned.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or [email protected] to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at [email protected].
Created: Canada, QC, Verdun
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412690