Executive Assistant/ Senior Administrative Assistant

Who we are

We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada's health care systems.

CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation. Learn about our Equity, Diversity and Inclusion Strategy and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practice.

At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include:

• Generous vacation days for permanent and long-term contracts
• Retirement Planning Program
• Learning and Professional Development Program
• Career Planning Program
• HOOPP Pension Plan (Defined Benefits Pension)
• Flexible benefits program from your first day on the job for permanent and long-term contracts
• Work-life balance

Why is this role important?

Using a high level of initiative and judgement and working with minimal supervision, the Senior Administrative Assistant provides advanced administrative support to the VP and CIO. They will also provide administrative support to ITS Directors as required.

What you'll do

1. Provides calendar support for VP and CIO and other Directors, as required in coordinating and organizing logistics for meetings, both virtual and in-person.

2. Gathers relevant documents and information in support of projects including monthly status spreadsheets as required.

3. Collects and prepares information for the VP and CIO’s use in meetings and for presentations.

4. Receives incoming queries from internal and external clients, and ensures the queries are routed effectively (as required) and that timely responses are provided

5. Participates on special projects by assisting management with coordination and follow-up for initiatives undertaken by the ITS Division

6. Provides a range of administrative support such as internal ITS communications, maintaining email distribution lists, making travel and accommodation arrangements, and preparing travel claims and procurement processing.

7. Supports document and file management, as well as other related duties that may be required.

What you'll bring to the table

• College diploma or equivalent experience/education.

• Minimum 3 years related administrative experience at a senior level.

• Proven organizational ability and detail-oriented ability

• Demonstrated ability to work in a fast-paced work environment.

• Ability to work with minimal supervision and take ownership to address obstacles and overcome barriers by identifying possible resolution options and alternatives.

• Demonstrates a high degree of initiative, discretion, and tact, and performs in a manner that aligns with CIHI’s core values.

• Strong interpersonal skills and ability to collaborate with both internal and external stakeholders.

• Strong working knowledge of the Microsoft Office 365 Suite (Word, Excel and PowerPoint, as well as Outlook, MS Teams and Sharepoint),

• Experience with CRM, ServiceNow, and ERP is an asset.

• Excellent written and verbal communication skills and the ability to interact with a wide variety of people at all levels within the organization

• Fluency in both official languages is an asset.

To find out more about this role and other exciting opportunities visit our website at www.cihi.ca and check out our 'Careers' section.

We thank all those who apply, however, only candidates selected for an interview will be contacted.

At CIHI we are committed to fostering an inclusive, barrier-free and accessible environment. Part of this commitment includes arranging accommodations to ensure an equitable opportunity to participate in the recruitment and selection process. If you require an accommodation, we will work with you to meet your needs.