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Related keywords
- Customer Supply Chain Associate
- Customer Supply Chain Manager
- Customer Supply Chain Analyst
- Senior Customer Supply Chain Manager
- Customer Supply Chain Representative
- Customer Supply Chain Planner
- Customer Service Representative⇒
- Supply Chain And Customer Service Leader
- Customer Supply Chain Specialist
- Supply Chain Customer Administrator
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Customer Service Representative - Supply Chain
Company | IPG - Intertape Polymer Group |
Address | Truro, Nova Scotia, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Packaging and Containers Manufacturing |
Expires | 2023-10-14 |
Posted at | 7 months ago |
POSITION TITLE: Customer Service Representative - Supply Chain, Full-time
- Work with various departments to address customer supply concerns regarding product availability, logistics, end use, pricing, and delivery
- Arrange work releases from 3rd party warehouses
- Be a positive representative of IPG, work in a professional manner and perform other duties as required.
- Process quality claims and follow up with Quality Assurance on status.
- Communicate and report open order statuses with customers and sales leads.
- Create shipping notification and support documents
- On board new customers and process orders
- Post-secondary education considered an asset.
- Work well under pressure and successfully manage change will be critical.
- Superior communication and interpersonal skills are essential.
- Solid computers skills including advance MS Office knowledge including Excel, Word and PowerPoint.
- Ability to build and drive relationships with customers, and supporting departments
- A dedicated team player who works well cross functionally.
- Strong organizational skills and the ability to handle multiple priorities in a fast-paced environment is required.
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