Customer Service Representative Jobs

Description

Candidates who love building solid customer relationships will be interested in Robert Half's new Customer Service Representative position. Are you an articulate, highly-skilled candidate? You could find an excellent career opportunity in this Customer Service Representative position. If you're looking for work in Concord, Ontario and can work a long-term contract / temporary position, this could be the Customer Service Representative opportunity for you! If you want to work in a dynamic, rapidly-changing call center, this could be the job for you!

What you get to do every day

• You will likely support business development and client referral goals by actively cross-selling and referring customers
• Field and send out send written business correspondence
• Give exceptional customer service in a timely fashion
• Handle incoming telephone calls

Requirements

• Solid understanding of Call Center Customer Service
• Hands-on knowledge of Microsoft Office Suite
• Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
• Expertise in customer service
• Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
• Strong communication and interpersonal skills (verbal, written, and listening)
• No stranger to performing extensive research to resolve complex customer inquiries
• 1+ years of past relevant experience
• Excellent customer service and office administrative skills
• Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
• Supportive, positive attitude with a professional demeanour applied to all tasks
• Excellent computer skills

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go.

Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.

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