Customer Service Associate, Building Materials (Peak Contract)

By joining the RONA family, you’ll enjoy many benefits, such as:

• Teamwork and ongoing training
• Opportunities for advancement within the company
• Benefits: insurance (certain conditions apply), annual salary review, etc.
• Exclusive employee discounts
• An employer that’s involved in the community
• An inclusive and safe working environment
• A student incentive program
• And much more!
• A comprehensive training program for all new hires
• Promotion of work-life balance

At RONA, over 26,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service some 450 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA, Lowe’s, Reno-Depot, and Dick’s Lumber banners are always looking for dedicated employees to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So if you’re looking to do what you love, we could be perfect for each other.

Our expectations:

The primary function of the Store Seasonal Associate is to assist customers with all of their shopping needs. This includes assisting customers in the selection, demonstration, preparation and loading of merchandise.

Your role:

• Complete all other duties as assigned
• Maintain a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping store areas clean and organized, and monitoring for potential theft or security risks
• Respond to customer inquiries and support them throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate
• Assist customers with all of their shopping needs including helping customers in the selection, demonstration, preparation and loading of merchandise

The qualifications we are looking for:

• At least 1 year of retail experience
• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information
• At least 1 year of experience as a head cashier
• At least 1 year of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits
• At least 1 year of retail experience as a cashier

The masculine generic is used without discrimination and only in order to simplify the text. Rona Inc. is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other status protected by law.