Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
- Customer Service Representative
- Transportation Customer Service Representative
- Customer Service Representative Associate
- Customer Service Collections Representative
- Parts Customer Service Representative
- Storage Customer Service Representative
- Freelance Customer Service Representative
- Customer Service Representative⇒
- Customer Service Representative – Service
- Service Barrie Customer Service Representative
Some similar recruitments
Customer Service Representative - Supply Chain
Recruited by IPG - Intertape Polymer Group 7 months ago
Address Truro, Nova Scotia, Canada
Customer Service Representative - Winter (Sessional)
Recruited by The University of British Columbia 7 months ago
Address Greater Vancouver Metropolitan Area, Canada
Customer Service Representative Jobs
Recruited by Catalent Pharma Solutions 7 months ago
Address Windsor, Ontario, Canada
Customer Service Representative (After Hours)
Recruited by Region of Peel 8 months ago
Address Ontario, Canada
Customer Service Representative - Unifirst Canada
Recruited by UniFirst Corporation 8 months ago
Address Woodstock, Ontario, Canada
Customer Service Representative (Can) - [Cal167B]
Recruited by Transcat 8 months ago
Address Ontario, Canada
Online Chat Service Representative
Recruited by Heidelberg Materials 8 months ago
Address Cambridge, Ontario, Canada
New Vehicle Product Advisor - Mercedes Benz Barrie Mercedes-Benz Barrie Barrie, On
Recruited by Barrie Subaru 8 months ago
Address Barrie, Ontario, Canada
Bilingual Customer Service Representative (Insurance)
Recruited by Recruit Action inc. 8 months ago
Address Halifax, Nova Scotia, Canada
Online Chat Service Representative
Recruited by Heidelberg Materials 8 months ago
Address Nippers Harbour, Newfoundland and Labrador, Canada
Customer Service Associate, Building Materials (Peak Contract)
Recruited by Lowe’s stores in Canada 8 months ago
Address Kingston, Ontario, Canada
Customer Service Jobs
Recruited by Iconic Nova Scotia 8 months ago
Address Halifax, Nova Scotia, Canada
Operations Customer Service Representative
Recruited by Intelcom 8 months ago
Address Vars, Ontario, Canada
Customer Service Representative Jobs
Company | BMO |
Address | Leamington, Ontario, Canada |
Employment type | PART_TIME |
Salary | |
Category | Financial Services |
Expires | 2023-08-23 |
Posted at | 9 months ago |
This is a 24 hours per week work arrangement.
- Readiness to collaborate and work in different capacities as part of a team.
- Contributes to business results and the overall experience delivered in the branch.
- Organizes work information to ensure accuracy and completeness.
- Broader work or accountabilities may be assigned as needed. Qualifications:
- A focus on delivering a personal experience to customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Resourceful self-starter with courage and confidence to approach customers.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Passionate commitment to helping customers.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Basic knowledge learned on the job.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Performs initial problem solving within given rules/limits & escalates when required.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Completes standardized tasks under supervision.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Complies with legal and regulatory requirements for the jurisdiction.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
- Acts as a key member of a collaborative and versatile branch and market team.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Verbal & written communication skills - Basic (in business environment).
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Contributes to meeting branch business results and the customer experience.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
-
Agente Ou Agent De Prévention De Soir Au Service De La Gestion Des Sentences
By Ministère de la sécurité publique At Montreal, Quebec, Canada 7 months ago
-
Lead Line Cook/Manager On Duty
By Impact Kitchen At Greater Toronto Area, Canada 7 months ago
-
Refinish Tech (Temporary) Jobs
By Boyd Group Services Inc. At Saskatoon, Saskatchewan, Canada 7 months ago
-
Vice President - Treasury
By Boyd Group Services Inc. At Winnipeg, Manitoba, Canada 7 months ago
-
Rock Mechanics Eit Jobs
By WSP in Canada At Greater Sudbury, Ontario, Canada 7 months ago